I absolutely love my Dyson! ❤️ The product is amazing and has made styling my hair so much easier. I especially love the Dyson app tutorials—they’re so clear, detailed, and easy to follow. They really... See more
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My PencilWash broke- the spindle and roller no longer turning. Used WhatsApp to contact (was able to use English which was helpful for me). Ran through a troubleshooting list and nothing helped. They... See more
Company replied
Ich habe einen Dyson Hot and Cool purifier formaldehyde gekauft. Nach 2 Wochen defekt. 5x Hotline Kontakt. 3x Ankündigung-Lösungsvorschlag innerhalb 48h. Es kommt gar nichts. Dieser Support verdient d... See more
Dyson hairdryer has a temperature that will not burn your hair and it's super powerful. I regret that I did not buy it sooner. It is a small change that makes my life quality better as I wash my hair... See more
Company details
About Dyson Deutschland
Written by the company
| Bestseller und Angebote entdecken |
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| Dyson auf Instagram folgen |
Über Dyson
Dyson wurde basierend auf der Idee gegründet, Probleme zu lösen, die andere ignorieren: Staubsauger, die verstopfen und an Saugkraft verlieren, Händetrockner, die viel Energie verbrauchen und nicht effizient genug arbeiten sowie Haarpflegetechnologien, die Haarschäden durch übermäßige Hitze verursachen.
Seit seiner Gründung in Großbritannien im Jahr 1993 hat sich Dyson von einem Mann und einer Idee zu einem globalen Technologieunternehmen entwickelt, dessen Entwicklungs- und Wissenschaftsteams kontinuierlich wachsen.
Heute werden Dyson Geräte in über 65 Ländern verkauft. Von kabellosen Staubsaugern über Luftreiniger bis hin zu Haartrocknern – wir arbeiten unermüdlichen daran, stets neue, innovative Technologien zu entwickeln, die Dyson Eigentümer*innen weltweit begeistern.
Direkt von Dyson
Bestpreisgarantie
30 Tage Geld-zurück-Garantie
Flexible Zahlungsmethoden
2 Jahre Dyson Garantie
Contact info
Lichtstr. 43e, 50825, Köln, Germany
- +49 221 586 099 59
- dyson.de
Entdecke aktuelle Dyson Angebote
3.9
Great
69k reviews
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Very bad
I bought a hair dryer on January 4th, it was supposed to be delivered on January 5th, but I still haven't received it, it was delivered on January 17th.
17 January 2026
Amazing product
I have purchased the Airstrait. Absolutely amazing tool, for my hair is just perfect. Unfortunately the delivery has been delayed by almost one week by DHL. The assigned delivery day was missed 3 times and the tracking updated only the day after. So I was about to give up and let the package return to Dyson.
16 January 2026
Worst experience ever
Worst experience ever. Send back product and never received money back.
Infolinia Dyson Polska obudowana jest przez Hindusów odpisujących nie ma temat gorzej niż AI
15 January 2026
Unprompted review
It was all good what I wanted.
14 January 2026
So gut saved me so much time
12 January 2026
In love with my new dyson
Easy website to navigate, quick delivery, excellent packaging
5 January 2026
The product is very good.
27 December 2025
Arrived 3 weeks late
Arrived 3 weeks late, customer support not helpful, product fine as usual - though more plastic than I remember (V10).
29 November 2025
It was really difficult to get in touch quickly, by email.
It was really difficult to get in contact with Dyson, except by telephone.
Dyson is not global or even European oriented, there is no cooperation between Dyson in the different countries. I wanted to order a Fan for research purposes at the University in Switzerland, which was extremely difficult. The type of Fan we needed was only available in Germany and the product could not be shipped to Switzerland or any Dyson retail store within Germany near to the border of Switzerland. This makes it very customer unfriendly and complicates ordering items from Dyson online.
1 December 2025
whatsapp help catastrophe
I tried to book a service for my vacuum cleaner today. I had to write my issue 10 times -no exaggeration- to 5-6 different agents. It is either their system or work ethic that is 100% corrupted. I am sorry on behalf of the company that makes the best household devices of the century that they have to carry the shame of the worst customer service ever.
4 January 2026
Unprompted review
bad experience
I had very bad experience with this seller. I ordered the item on 28.11.2025 and still haven't received my package. Luckily for me I made the order through Klarna so i had the chance to report the problem and stop the payment. In the meantime I bought a vacuum cleaner from somewhere else and I am happy with my purchase. Don't recommend Dyson.
28 November 2025
My experience with the website was…
My experience with the website was great and I am in love with my Airwrap!
18 December 2025
Communication with dyson on how the…
Communication with dyson on how the order is going on is very bad.
24 December 2025
Good service
Good service! The delivery took longer than expected, but I got my Dyson and am happy with it!
13 December 2025
horrible communication
I am writing to express my disappointment with the customer service that I have received this past month.
I reached out to your team requesting assistance as my Dyson was not working. Explicitly stating that it was a US machine and was told that it can be repaired. Was given a shipping label on November 11th and it was received by the repair team on November 13th.
My machine was received the 13th of November, and almost a month later, with extreme lack of communication from your team, I received an email December 9th saying it’s being returned to me. Customer service said that it was repaired under warranty. Then a few moments later I was told it wasn’t and being sent back No repair. Since it’s a US machine.
I made that clear from the beginning and was told I could get help.
I’m not even sure what the courses of action is but I am extremely disappointed in the service I’ve received for a less than a year old $500 machine.
I hope this doesn’t occur again in the future
13 November 2025
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Very bad delivery experience and customer experience
Delivery was very bad, no prompt follow up from customer care side, I had to call them 5-6 times to just get the product delivered.
15 December 2025
Reply from Dyson Deutschland
Thank you for sharing your feedback. We are sorry to hear about the delivery experience and the repeated calls you had to make. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
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