I absolutely love my Dyson! ❤️ The product is amazing and has made styling my hair so much easier. I especially love the Dyson app tutorials—they’re so clear, detailed, and easy to follow. They really... See more
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My PencilWash broke- the spindle and roller no longer turning. Used WhatsApp to contact (was able to use English which was helpful for me). Ran through a troubleshooting list and nothing helped. They... See more
Company replied
Ich habe einen Dyson Hot and Cool purifier formaldehyde gekauft. Nach 2 Wochen defekt. 5x Hotline Kontakt. 3x Ankündigung-Lösungsvorschlag innerhalb 48h. Es kommt gar nichts. Dieser Support verdient d... See more
Dyson hairdryer has a temperature that will not burn your hair and it's super powerful. I regret that I did not buy it sooner. It is a small change that makes my life quality better as I wash my hair... See more
Company details
About Dyson Deutschland
Written by the company
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Über Dyson
Dyson wurde basierend auf der Idee gegründet, Probleme zu lösen, die andere ignorieren: Staubsauger, die verstopfen und an Saugkraft verlieren, Händetrockner, die viel Energie verbrauchen und nicht effizient genug arbeiten sowie Haarpflegetechnologien, die Haarschäden durch übermäßige Hitze verursachen.
Seit seiner Gründung in Großbritannien im Jahr 1993 hat sich Dyson von einem Mann und einer Idee zu einem globalen Technologieunternehmen entwickelt, dessen Entwicklungs- und Wissenschaftsteams kontinuierlich wachsen.
Heute werden Dyson Geräte in über 65 Ländern verkauft. Von kabellosen Staubsaugern über Luftreiniger bis hin zu Haartrocknern – wir arbeiten unermüdlichen daran, stets neue, innovative Technologien zu entwickeln, die Dyson Eigentümer*innen weltweit begeistern.
Direkt von Dyson
Bestpreisgarantie
30 Tage Geld-zurück-Garantie
Flexible Zahlungsmethoden
2 Jahre Dyson Garantie
Contact info
Lichtstr. 43e, 50825, Köln, Germany
- +49 221 586 099 59
- dyson.de
Entdecke aktuelle Dyson Angebote
3.9
Great
69k reviews
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I order my vacuum Dyson 30.11
I order my vacuum Dyson 30.11
And today is 21.12 and i still don't have my vacuum, first one week till Dyson send my vacuum (but Okey it was purchased at black Friday I understand) but UPS delivery, this is my first and WORST! experience with this company, because I still don't have my goods.
I was calling with them a lot hours, normal customer service don't help at all, and their supervisor only telling he will updating me but of course, there was no update from them, driver don't know how to use phone so he can't call me, so I am not available receive my package.
Now I am still waiting for my package and when I finally receive it (may by after new year..) I will write them very long review what they are not able to do.
Please don't use UPS company.
21 December 2025
Reply from Dyson Deutschland
Thank you for sharing your feedback. We are sorry to hear about the difficulties you faced and understand your concern. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
Reply from Dyson Deutschland
Thank you for sharing your review. We are sorry to hear the product has not met your expectations. We want to resolve it. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
Reply from Dyson Deutschland
Vielen Dank für Ihre 5-Sterne-Bewertung. Es freut uns sehr zu hören, dass Ihnen Ihr Dyson Haartrockner gefällt und dass er für Sie eine gute Wahl ist. Wenn Sie jemals Unterstützung benötigen oder Fragen haben, ist unser Team immer bereit zu helfen.
Dayson does not take responsibility for replacing defective parts.
purchased my Airwrap 10 months ago. After only 6 months, one of the brushes started to deteriorate and became unusable. Since then, I have been waiting for the replacement part to be back in stock so it could be sent to me.
Today I asked again for the replacement, and I was told they could only send it in a different color. Considering that I was barely able to use my Airwrap properly for just 4 months, I accepted that option. However, I was then informed that the part is no longer available in any color.
This is a product that is still being sold, so I genuinely do not understand how the company does not take responsibility for replacing defective parts.
The products themselves are great, but if something fails or breaks, it feels like you might as well throw the whole device away because the warranty is never properly honored.
18 December 2025
Unprompted review
Reply from Dyson Deutschland
Thank you for sharing your feedback. We are sorry to hear about the trouble you have faced with your Airwrap and the difficulty in receiving a replacement part. This is not the experience we want for our customers. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
Insufficient battery capacity otherwise fine
The battery does not allow sufficient time to clean my 60m2 flat at once but otherwise it works fine.
16 December 2025
Fast delivery
Fast delivery, well packaged. 10 out of 10 buying experience. Basically, what's expected for this price.
1 December 2025
It was promoted as it was a better…
It was promoted as it was a better price (promotion price) during the black week which in reality was just same price as usual.
15 December 2025
Reply from Dyson Deutschland
Thank you for sharing your feedback with us. We appreciate you taking the time to highlight your experience with the promotion. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
the shipping was fast however still…
the shipping was fast however still haven’t seen the refund for the defected device sent
and that’s why 2 stars
2 December 2025
Reply from Dyson Deutschland
Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Wir freuen uns zu hören, dass der Versand schnell war und möchten sicherstellen, dass Ihre Rückerstattung für das zurückgegebene Gerät korrekt bearbeitet wird. Bitte kontaktieren Sie unser Support-Team direkt über die Seite "Kontakt", damit wir uns darum kümmern und die Dinge für Sie in Ordnung bringen können.
Reply from Dyson Deutschland
Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Wir möchten sicherstellen, dass Ihr Paket korrekt zugestellt wird. Bitte kontaktieren Sie unser Support-Team direkt über die Seite 'Kontakt', damit wir das prüfen und alles für Sie regeln können.
i still didnt get my dyson.
15 December 2025
Reply from Dyson Deutschland
Thank you for sharing your review. We are sorry to hear you have not yet received your Dyson. Please contact our support team directly from 'Contact Us' page, so we can look into this and get things sorted for you.
It is a great purchase
It is a great purchase. Very light and handy. I didn't think I will like the light indicator, but I love it. It shows all the dust on the floor. I use it in auto mode and it gives around 40-45mins of cleaning, which is enough to clean the floor and couch in a one bedroom apartment.
15 December 2025
Not for curly hair
Not for curly hair, switches off sometimes from over heating. Dont recommend if youvegot thick hair like me!!
14 December 2025
Reply from Dyson Deutschland
Thank you for sharing your feedback with us. We are sorry to hear about the challenges you faced with curly and thick hair. Your input is valuable and helps us improve. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
Didn’t like the product
Didn’t like the product. For that price i expected better result
29 November 2025
Reply from Dyson Deutschland
Thank you for sharing your feedback. We’re sorry the product didn’t meet your expectations. We’d love to learn more and see how we can help. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
The product was not delivered to me
The product was not delivered to me. You are not replying to any of my emails. You should refund my payment as soon as possible.
13 December 2025
Reply from Dyson Deutschland
Thank you for letting us know. We’d like to resolve this for you as quickly as possible. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
The customer support is pathetic
The customer support is pathetic. I have not received my parcel it’s been a month.
Contact customer service 5 times, they were not at all supportive.
I requested the money back , still no confirmation and update regarding that.
Really disappointing for such an expensive product.
12 December 2025
Reply from Dyson Deutschland
Thank you for bringing this to our attention. We are sorry to hear about the delay with your parcel and the difficulty you faced in getting updates. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
Ordered a new vacuum cleaner but got a…
Ordered a new vacuum cleaner but got a used one. Then I asked for the exchange, and it’s been 3rd week and still have not got my exchanged device and their is no transparency what is the delivery status of my device. And the customer support is not helping to answer when will I get it.
24 November 2025
Reply from Dyson Deutschland
Thank you for your feedback. We are sorry to hear about your experience and the delay with your exchange. Please contact our support team directly from 'Contact Us' page so we can look into this and get things sorted for you.
Very good hair devize.
Very good hair straightener, beautiful curls, volume, fast and easy, I always take care of my hair but now it takes me much less time. My smart purchase. Thank you for the speed and service.
Derek L
11 December 2025
I have not working vacuum for 2 weeks…
I have not working vacuum for 2 weeks and still there is no solution provided.
4 December 2025
Reply from Dyson Deutschland
Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es tut uns leid zu hören, dass Ihr Staubsauger nicht funktioniert und Sie noch keine Lösung erhalten haben. Bitte kontaktieren Sie unser Support-Team direkt über die Seite „Kontakt“, damit wir uns der Sache annehmen und das Problem für Sie lösen können.
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