E Bay Reviews 

First & last time of having to pay for the return of an item still pay E Bay their commission then referred to a debt agency as it took so long looking for a way to contact them.
Set of shysters, closing account

Ebay seller protection ahahahahaha

Yet again Ebay falls on the side of a buyer, who abused returns, returned items late then left negative feedback - but that's ok isn't it Ebay - BECAUSE DESPITE THE BUYER NOT PAYING EXTORTIONATE FEES THEY ARE STILL PROTECTED OVER THE SELLER WHO DOES PAY THEM- your customer service is dire - LOYALTY IS NOT REWARDED - ABSOLUTE DISGRACE YET AGAIN - get the negative reviews removed !!!!!

I used e-bay.co.uk regularly. Through time I have seen it becoming another below average company, too big to be bothered with the little men (and women).
Their goods are to a high percentage from other countries whose standards are sacrificed for cheapness, communication has become inexistent, access to communication is in another planet, and their hermetic association with a delivery company that works on the same level in what they call “The Customer Service Team”.
When a few days back I had a delivery problem, I managed, eventually, to access a human in a chat room. The chat screen had a legend at its bottom that read “An email of this conversation will be sent to you”. It happened. WOW!! Pity they didn’t bother reading this transcript which conveyed my request for an email or physical address so I could complain properly, despite the fact that I requested this twice from the operator who promised that I would receive such piece of information.
The 91% dissatisfied people against the 6% happy customers with 3% sitting on the fence speaks volumes. But, Hey! Who cares? E-bay doesn’t.

Websites need to be made simpler. This is how it works. Log in, What do you want to do ? Sell ? Buy.
What do you want to sell ? or buy ? done, now upload photo etc and any other info. This took me 5 minutes not the poncing around looking at pages of waffle and forever clicking.

This has to be the worst company ever I would ask people to stay away from buying on here when some item you have purchased does not turn up its a nightmare you can’t get though to customer Sevices they make it that hard to contact them you will drive yourself mad trying to get them it’s not worth your time buying here

If you feel that the product is bad and give negative reviews, you will be constantly scolded by the seller. I am very disappointed with this experience of buying things here. I will choose to shop on other websites in the future. Other platforms are much better than e-bay.

SELLING ON EBAY, Have to say since ebay stopped allowing paypal to accept sales payments it has become a nightmare, expect you to send parcel before getting paid, then can wait 4 or 5 days to recieve payment, plus selling fees have risen,and they take percentage of postage, it has become a waste of time selling anything on there

E-Bay is rubbish now and most of what is on there is rubbish. There doesn't appear to be the means to speak to a human representative anymore, only the option to try and converse with a parrot like robot or to attempt to choose from a list of options which are too inflexible to address a problem. Another example of big companies hiding behind the Internet - which ought to arouse suspicion.
E-Bay was amazing once upon a time but now just another concern intent on making money with no regard and concern for the consumer.

E. BAY is in the spiral of decay ! fees complicated ( didnt used to be ) tries to sell ad ons all the time . Fallen out with Paypal.

there are far better platforms ( and cheaper )out there. I suggest e . bay has had its day. i wont deal via them ever again. They are rip off merchants.

First time I've ever sold something on e bay ..... unfortunately I got a buyer who pulled out after they won the item I listed. Although the representative from e bay dealt with me very well , I didn't feel that as a seller there was adequate support . You still get charged for listings and minimum reserve price . What happens about the time waster buyer ? Seems that they get a few chances like this before e bay do anything at all . Lost confidence in selling on e bay .

I bought some DIY tools from e bay. Theseller overcharged me £1.73. The item was £13.46 but I was charged £15.19. After several e-mails the seller would not return my money. That's stopped me from buying from E-Bay.

I sold an item on e-bay.uk last week for £4,750.00 and a few days later I was invoiced by e-bay.uk for £387.00 when clearly their website states:-
How much do eBay take in fees UK?
When your item sells, you pay 10% of the final transaction value, including taxes and postage. We call this a final value fee. We cap final value fees so you'll never pay more than £250 for a single item. If your item doesn't sell you usually don't pay a final value fee.
So I was expecting to pay the capped amount of £250.00. I phoned e-bay.uk and spoke to someone in America (I think!) who was no help at all. I then spoke to another lady who did not understand the capped amount of their website. She then said that paragraph should have been removed and that they had updated the fees! She said that she had removed the paragraph. The paragraph is still there. Surely I should only be paying £250.00 as the paragraph was and still is on their website. I would appreciate comments. With thanks

I would give no stars if possible. Opened an account only for it to be permanently suspended 3 days later.
No explanation given.
I have told everyone i know about my experience, and intend to carry on doing so.

Wanted a table with a hole in the middle for a parasol.
Sent away for one, and received one without a hole.
Asked seller for return label. He Did not know what I was talking about - had problem with English language.
E-bay promised guaranteed refund - JOKE! Just sent me running around pressing buttons. Never, never,
again will I purchase anything through this company.. There should some law to stop fraudently claims.

Worst customer service ever, just go to amazon

Absolutely appalling customer service. Daisy Reeve and Danielle did absolutely nothing to deal with my complaint with E-Bay. The CEO, Jamie Iannone should be ashamed of his Trust Pilot rating.

I sold a vehicle back in april 2020 the start of lock down told company policy from pay pal to hold onto funds for 21 days ,this went on for weeks , admitted he paid by a bankers draught, could never speak to any one ,the resolution center is all automative,stumped on certain questions other answers come back to simolar or same wording for human response,all to passify you stall off waste time ,admitted after 6 months , there policy too late to claim ,the money qas never their in the first place,they admitted fraud , but shrugged shoulders said sorry the time has lapsed we cant help.ABSOLUTE SELF SENTED CROCK OF BAD EXPERIENCE,AVOID AT ALL EMPHASIZE COSTS

Got conned by a shop called LEMONPAI in China. Couldn’t get any help from EBay, no way to speak to a human. They were supposed to phone me but I just got an Email to say my phone number was wrong!!! No it isn’t..... basically they are damn useless!!!
And as for “Lemonpai” !!!! It’s not the money, it’s the principle!!!

Ordered a phone cover came late not as described tried to get a refund was refused tried to leave negative feedback ebay won't let you as the person/company is a trusted seller more like ebay are making too much money out of the company so don't want anyone giving negative/truthful feedback

I wish I had never heard of e-Bay and will certainly never try to use them again.I would rate them at less than one star.

I bought a Tilley Talisman gas burner, returned it and the vendor has agreed to return the purchase price.

Simple? You would think so - many days and hours of pratting about on their website later I am no closer to getting my purchase price of 40 pounds back.

I have repeated many times all the details, of myself, the vendor, and the fact that he has got it back safely.

This doesn't penetrate the e-Bay citadel.Today they gave me news I had given them days ago, "Good news. Your return request has been approved. The seller will provide you with a return postage label to send the item back. "
I tried to send the return label details to them - but the site repeatedly fails to complete this act because of "technical issues."
Having just wasted another hour in ever decreasing circles I am resorting to this review. Perhaps it will wake up this dysfunctional operation.