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e-Careers LtdReviews 

15,159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from enrollment to course navigation. However, some people were dissatisfied with the customer service, mentioning issues with communication or slow replies. A few other people also felt that the courses were not useful, or that the learning platform had technical glitches, such as repetitive introductory videos.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, politeness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to manage and... See more

Service

Consumers find service to be positive, with many reviewers praising the helpful and quick responses received.... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a very calm and informative conversation, all my questions were answered respectfully and my concerns have lessened greatly, I'm so glad I reached out and can moved forward on my course with a c... See more

Company replied

Rated 5 out of 5 stars

I’m a new student and initially felt quite confused. I wasn’t sure how to navigate the AAT website or use the eCareers platform. However, Piyush Chowdhari, the customer executive, was incredibly hel... See more

Company replied

Rated 5 out of 5 stars

Found the process of enrolling extremely easy for my CIPD level 5. Luke was very helpful and made sure I had the best deal available, which helped, as this is completely self funded. Luke answered all... See more

Company replied

Rated 5 out of 5 stars

My query was understood and adequate answers provided clearly. Clear guidance was provided. At one point I was transferred to another department but all advisers were busy. Adviser called back later... See more

Company replied



Company details

  1. #23 of 98 best companies in Career and Education Provider

About e-Careers Ltd

Written by the company

At e-Careers, we are dedicated to transforming the training industry with our innovative solutions that create professional growth and economic progress. Our mission is to make learning accessible and impactful, closing the skill gap in today’s fast-changing world.

Since 2011, we have led the way in delivering online training supporting a wide range of learners from across the globe.

Our diverse portfolio of online instructor-led and self-paced courses includes, accredited courses, skills bootcamps, work-experience programs, and government-funded apprenticeships, all designed to support career growth and workforce development.

Driven by technology and innovation, we create affordable, engaging, and effective online training to help shape brighter futures.

Each year, thousands of learners, businesses, and educational partners trust us to enhance their skills and opportunities.


Categories

Join a community of over 630,000 who have relied on e-Careers to achieve career success, whether you’re advancing your own career or developing your team.

Why We Exist

Written by the company

Our Purpose
A platform to help change lives for good.
Our Vision
Empowering the world through pioneering solutions designed to create careers and bridge the global skills gap.
Our Mission
Continuous innovation in upskilling on a mass scale.

Why Choose e-Careers

Why every year, thousands choose e-Careers

e-Careers is a recognised leader in online professional qualifications with over a decade of experience, serving a global community of more than 630,000 individuals and businesses.

Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.

Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.

With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.

Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.

Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.

Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.

In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.

With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15k reviews

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4.8

All reviews

(15,159)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Content is great and easy to navigate…

Content is great and easy to navigate to get the study material.

15 April 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Salman,

We're happy to hear that our study material is helpful and easy to access. Thank you for your positive feedback; we appreciate it.

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very Informative.

8 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Mark,

We're glad you found our customer support informative. Thank you for your feedback!


Best regards,
The e-Careers Team

Rated 5 out of 5 stars

I had my call answered within a minute

I had my call answered within a minute, Piyush was super fast and helpful. Thank you for your help.

10 April 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Daisy,

We're happy to hear that you received prompt and helpful support! Thank you for letting us know about your positive experience.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very pleasant person.

10 April 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Maxine,

Thank you for your kind words! We’re glad to hear that you had a pleasant experience with our support agent. Your feedback means a lot to us and encourages our team to keep delivering friendly and helpful service. If there’s anything else we can assist you with, please don’t hesitate to reach out!

Best regards,
The e-Careers Team.

Rated 4 out of 5 stars

Affordable price

Marketing strategies, course consulting and advice, easy platform to use, tutor support programmes, inclusive of additional courses in every course package, affordable cost of learning, 24x7 study mode, mock tests and providing study materials.

6 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Abraham,

We're happy to hear that you found our platform easy to use and appreciated the course content, tutor support, and affordable learning cost. We appreciate your feedback on our marketing strategies and course consulting.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Lean six sigma yellow belt

It was an amazing experience. The trainer, Jay Yan is excellent at his work.

30 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Lawrence,

We're glad you enjoyed your experience. We appreciate you acknowledging the team's hard work and thank you for your feedback.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Highly Recommended

As I was moving from the Education sector to the Financial sector and totally new to Accountancy I must say it was a challenge finding a good professional provider. There were so many options available but I can honestly say I have absolutely no regrets in choosing E careers. They have been fantastic from the very beginning and with just one exam away from completing my AAT level 4 qualification I can confidently say I'm so glad I chose E careers. My tutor Karen is amazing. A message away from help everytime. She is so approachable and highly experienced. I completed all my AAT levels using her teaching tutorials. The customer service is also of a high standard. They have assisted me when I've needed to reach out and been extremely helpful. If your considering E careers as an option, don't hesitate. They won't disappoint!

5 April 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Arifa,

We're happy to hear that our services supported your career transition and AAT studies. It's great to know that you found our teaching tutorials and customer service helpful. We appreciate your positive feedback and wish you success in your final exam!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Good course and course material I can…

Good course and course material I can easily access on my IPad. Reasonably priced as well.

30 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Jeremy,

We're happy to hear that you found the course and materials helpful and accessible on your iPad. Thank you for your positive feedback and review!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very efficient alongside a really good…

Very efficient alongside a really good website

2 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Daire,

We're happy to hear that you found our services efficient and our website helpful. Thank you for your positive feedback!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

The response prompt and precise

The response prompt and precise

2 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that our responses were helpful and precise for you. Thank you for your feedback.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

I would recommend...

I've just finished AAT Level 2 Accounting with e-Careers (result pending!) but I've been really pleased with the resources and tutor support on offer, it's made the course really easy. On to Level 3 with them now! I would definitely recommend them and the live lessons with Karen Groves have been very helpful!

31 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Jamie,

We're happy to hear that you found the resources and tutor support helpful for your Level 2 Accounting course. We're glad Karen's live lessons were beneficial, and we appreciate your recommendation as you move on to Level 3!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

CIPD Level 5 - James Myers (Career Consultant)

I recently enrolled onto a CIPD Level 5 course by James Myers from e-Careers.

What a fantastic experience, James was very welcoming, informative and knowledgable. A credit to the company.

I cant wait to begin training!

2 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that you found the course informative and that you felt welcomed. We appreciate your positive feedback and are glad you enjoyed your experience. We wish you the best in your training!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Easy to use and deal with

Easy to use and deal with

31 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Craig,

We're happy to hear that you found our services easy to use. We appreciate your positive feedback!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

I’ve been reallSupportive Tutors and Brilliant Resources Throughouty pleased with the AAT…

I’ve been really pleased with the AAT Level 2 training provided by E-Careers. The quality of the learning resources has been consistently high, making it easy to follow and build confidence as I progressed through the course.

The tutor-led live sessions with Karen have been particularly valuable. She explains topics clearly, answers questions thoroughly, and makes the sessions engaging and easy to understand. Alongside this, the additional resources available through my Association of Accounting Technicians membership have really helped to reinforce my learning.

I’m now almost finished with Level 2 and feel it has given me practical, real-world knowledge that I’ve been able to apply in my current role. I’m looking forward to progressing onto Level 3 and continuing to build on what I’ve learned so far.

31 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Samantha,

We're happy to hear that you're pleased with the AAT Level 2 training and the learning resources. It's great to know the sessions were engaging and easy to understand. We appreciate your positive feedback and wish you success in Level 3!

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Extremely helpful customer service by…

Extremely helpful customer service by Karl.

1 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Mahjabeen,

We are happy to hear that our customer service was helpful. Thank you for your positive feedback; we appreciate it.

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

Clear

Clear, timely and informative.

1 April 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Dee,

We're happy to hear that our service met your expectations. Thank you for your positive feedback; we appreciate it.

Kind regards,
The e-Careers Team.

Rated 5 out of 5 stars

e-Careers is an excellent platform for…

e-Careers is an excellent platform for education and professional development. The courses are well-structured, easy to follow, and designed to suit learners at different levels. The flexibility of online learning makes it convenient to study at your own pace, which is perfect for balancing education with other commitments.

The content is clear and engaging, and the support provided throughout the learning journey is very helpful. Overall, e-Careers offers a high-quality learning experience and is a great choice for anyone looking to improve their skills or gain new qualifications

30 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello there,

We're happy to hear that you found the platform excellent for education and professional development. It's great to know the course structure suited your learning needs and that you found the online learning flexible. We appreciate your feedback on the content and support provided.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Very helpful customer support

Very helpful customer support. They were very patient with me and helped me through the entire enrollment process.

30 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Jabir,

We're happy to hear that our customer support was helpful during your enrollment process. We appreciate your positive feedback and are glad we could assist you!

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Successful onboarding experience

Smooth and successful onboarding experience. Would highly recommend.

25 March 2026
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Arug,

We're happy to hear that your onboarding was smooth and successful! We appreciate your recommendation and positive feedback.

Best regards,
The e-Careers Team.

Rated 5 out of 5 stars

Great overall experience

James was very helpful and explained every step in detail. Would recommend this trainer provider as able to offer the packaged needed at affordable prices.

26 March 2026
Unprompted review
e-Careers Ltd logo

Reply from e-Careers Ltd

Hello Michelle,

We're happy to hear that our team was helpful and thorough! We appreciate you recommending our training provider for its comprehensive packages and affordable prices. Thanks for your feedback.

Best regards,
The e-Careers Team.

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