They dont have delivery drivers in Chalkida every night and they lie every time that something else is wrong, ive never encountered more pathetic company
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They have gotten too greedy, from subscription to get a delivery from shops without paying huge amounts just for delivery, to extra costs that the consumer has to pay for improving their business mode... See more
Frustrating experience! The delivery guy managed to bring the waffles upside down and in pieces, as if they’d been through a soccer match. Trying to get help from chat support felt like an endless wai... See more
They are incapable of doing their job. They dont have enough people to deliver, they promise that the driver will get the food from the store in like 5 mins and one hour passes and nothing, im never g... See more
Company details
Information provided by various external sources
e-FOOD is an Online food ordering platform that allows users to order food from local restaurants through a web page and an app.
Contact info
Aristeidou 1, 15122, Athens, Greece
- 2113110700
- info@e-food.gr
- e-food.gr
1.3
Bad
168 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad customer service
Very bad customer service. They are a monopoly and they simply don't care about the comments that any customer makes. They give no incentives even if you order thousands of euros every year. We the consumers, need to take charge of these companies and show them that we will not be intimidated by their ridiculous policies and start using alternatives like cosmote and skroutz!!! The consumer need to create the necessary competition to drive prices down in our favour!!!
26 January 2020
Unprompted review
I love e-food
29 August 2019
Unprompted review
I only used this service once
I only used this service once. I guess I was unlucky since I throw the delivered pizza in the garbage, since supermarket pizza is better. Anyway, I can't believe that this was the quality provided all the time in all areas.... I will give them probably another one chance since there are not many platforms like this in Greece, I hope that this time I will have more luck
6 May 2019
Unprompted review
Works great everytime!
Works great everytime! And each time i had an issue with a restaurant they work with it always gets easily resolved using their chat service i dont even have to pick up the phone! Great service!
28 January 2019
Unprompted review
e-FOOD is amazing!
Ordering food from e-FOOD was a really nice experience, it was easy and straight forward. I was able to choose from several restaurants in my area and the customer service representative was really kind enough when I contacted the company through the online chat form with a specific issue, they immediately resolved it.
15 July 2015
Unprompted review
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