My first experience using e-rides. I used the London,uk office. Very helpful customer service. Kept me updated after my euc purchase on delivery dates. They always replied within 24 hours of an enqui... See more
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Answers to my quistions were immediately answered. Goods arrived very quickly and in perfect condition as planned. Sent mail today for a little problem and already received confirmation that item is a... See more
Living in the states (NYC- Queens) I was worried about shipping from England with delays and customs issues. I figured a few weeks for delivery. I received the package in about a week!! Shorter then g... See more
All fine, all great product, but when you go to holiday, please advise or better, don't take the orders, because after one month you not yet still processing the parcel, for me is not a serious way... See more
Company details
- Motor scooter dealer
- Electric Motor Shop
- Motorsports Shop
- Protective clothing supplier
- Scooter repair shop
Written by the company
We are a team of Electric Rideables enthusiasts with a mission to put fun back into personal transportation. We believe e-Rides are the future of transportation.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- 020 3633 9748
- info@e-rides.com
- e-rides.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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My experience? Best in some time.
Quick and helpful responses to communication (even out of business hours), no quibble "warranty" fix, and great product selection. Very happy. Will recommend and continue using myself.
J
Well packaging
Well packaging, delivered extremely fast, definitely order more stuff from them again !!!!!
Excellent customer service
Excellent customer service. Bought items from Erides on several occasions, always prompt delivery! Even lucky enough to have had items personally hand delivered on occasions. Recently used there marketplace section to sell my unicycle and happy to report the wheel sold through that section in less than 24hrs. Highly recommended 👌 👍🏻 👏 💯 🙌 😊
Great communication and services ce as…
Great communication and services ce as well as very well priced
Fantastic service
Fantastic service, above and beyond.
Needed to source parts after a nasty crash on my inmotion v11 and there was no stock I'm the UK anywhere.
After emailing e-rides support they assured me they'd be receiving a shipment of the parts soon and then once they arrived reached out to me to let me know!
Lastly they didn't receive one part I needed so they managed to secure me a second hand part so I had everything I needed!
The service from e-rides is exceptional and I will always conduct my electric unicycle business with them from now on and I suggest you do the same.
Passionate about their business
Passionate about their business. Good after sales support. Happy so far!
E-Rides got me a wheel quickly for my…
E-Rides got me a wheel quickly for my stay in the UK and Europe. I’m very glad to have a wheel that I can use whenever I’m here.
Excellent customer service
Excellent customer service , and punctual delivery top marks , A1 service... thanks you.
A reliable outlet for all forms of…
A reliable outlet for all forms of Personal Electric Transport, including Electric Scooters, Electric Unicycles. E-rides also sell a quality range of protective gear. First class Customer Service.
Top people very helpful and prepared to…
Top people very helpful and prepared to go the extra mile I will only buy from e rides
2nd review because they're worth it!
i have left a review for e-rides before but as i have had more dealings with them i felt i would do another one.
what else can i say, customer service is second to none, quick response to e-mails and all the information you need is right there. packaging is very good and the delivery service they use is brilliant. the staff that i have dealt with have been fantastic so if you are considering buying some sort of personal electric vehicle or any of the clothing/protective gear these guys sell then go for it, you can buy with confidence knowing you'll be looked after.
Service very very well
I can only praise and thank E-rides for the very fast and efficient pre-sales service and the very fast delivery time (4 days for delivery in France). I highly recommend the store. Thanks
Suburb Begode Ex
During July & August 2021 after receiving the EUC, I was on vacation in Canada so only recently have I had the chance to use it.
I find the ride on the EX to be vastly superior to the V11: it tracks better, much surer at high speeds and brilliant off-road (see last-ride’s stats attached). Usually I have a fall or two on getting to know the unicycle but this one is so intuitive, light feeling and reliable, that I’ve not yet had a fall or scratch on it, looks like new! (I know as I try new things incidents will occur…it’s the nature of the beast!).
Many thanks for all your support.
John
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