I'm tired of doing business with the big "Jungle" company and would rather do business with local businesses. Product was exactly as described with nice video reviews of the product. Shipping was quic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My email questions about when out of stock items would be available were answered promptly and honestly. Although I wasn’t thrilled to learn that one item was back ordered indefinitely, the CS rep dir... See more
Company replied
I tried their appointment scheduler opinion on the website. The appoint was the same day and the sales consultant was knowledgeable and helpful with suggestions and recommendation for my deck railing... See more
Company replied
In this rapidly evolving economy E-Rigging seems to be handing things in good order and without to many hiccups. Supply is ample. Delays seem few and ordering is an absolute breeze. I could spend easi... See more
Company replied
Company details
About E-Rigging.com
Written by the company
Contact info
1000 Edwards Ave - Suite C, New Orleans, LA 70123, 70123, New Orleans, United States
- 888-682-8186
- Sales@E-Rigging.com
- e-rigging.com
4.7
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Limited Stock
Had to order a much heavier bolt than needed due to a very limited available stock.
24 October 2025
Reply from E-Rigging.com
Thank you for the reply. We apologize for the inconvenience and hoping to have stock replenished shortly.
I found what I needed and there was…
I found what I needed and there was enough technical information to make a selection.
6 November 2025
Reply from E-Rigging.com
Thank you for your feedback!
Reply from E-Rigging.com
Thank you for the positive review! We appreciate your business
An actual person helped me in selecting…
An actual person helped me in selecting and designing my project. Helpful and knowledgeable staff are a big plus when many parts are needed to make the whole purchase.
5 November 2025
Reply from E-Rigging.com
We are super glad that you had a good experience with our staff!
Replaced hardware immediately when half…
Replaced hardware immediately when half of it was lost in a damaged shipment
21 October 2025
Reply from E-Rigging.com
We are sorry for your shipping issue. Thank you for sharing your positive experience.
Excellent company
Excellent company, products and customer service! Called in to CS to get a question answered and they did an excellent job responding! Ultimately bought the product from them!
4 December 2024
Reply from E-Rigging.com
So glad to hear that you had a great experience. Thanks so much!
Sailors seek quality and reliability.
What ordered was delivered on time and in good condition. The product met my high standards for lifelines. Lives depend on what i bought from E-Rigging.
21 October 2025
Reply from E-Rigging.com
We are happy that we could be of service to you!
I tate zero to the company
I tate zero yo the company, because I tried to return but they didn’t accept
21 October 2025
Reply from E-Rigging.com
We are sorry for the inconvenience of the No Returns on Rope policy. However, please feel free to reach out to us at 888-682-8186 if you have any questions or concerns
Super decent company
Super decent company. Ordered my parts and was amazed at how fast i got them. quality is on point as well
17 October 2025
Reply from E-Rigging.com
Thank you so much for letting us know!
Reply from E-Rigging.com
Thank you for the great feedback!
E-Rigging made my shopping experience easy.
E-Rigging had great inventory selection, which made my shopping experience easy, and with fast shipping got me back on the water.
2 October 2025
Reply from E-Rigging.com
We are so happy that you had a wonderful experience. Thank you so much for letting us know!
Great Company
Quality, pricing, shipping - all good. Well organized online retailer. Highly recommend.
14 October 2025
Reply from E-Rigging.com
We appreciate the kind words!
A Business who Delivers
These folks know how to deliver high quality products in a very efficient way and their prices are fair. Bought a number of 316 SS shackles for a project that you can’t find just anywhere. Will be purchasing more select hardware from them in the future.
14 October 2025
Reply from E-Rigging.com
We are happy that you found what you were looking for and with our service! Thank you for your business.
Delivered on-time and as expected.
10 October 2025
Reply from E-Rigging.com
Thank you for letting us know and for your business!
Excellent Service & Fast💨 Delivery
10 October 2025
Reply from E-Rigging.com
We are so glad that you received your order quickly!
Small shackles got today.
Small shackles got today. Fast shipping will buy again
22 October 2025
Unprompted review
Reply from E-Rigging.com
Great news! Thank you for letting us know!
I very much like how well and easy it…
I very much like how well and easy it was to buy your product. Your website was very helpful and easy to purchase from , as for your product have not received yet to early when I use it l will let you know?
21 October 2025
Reply from E-Rigging.com
Thank you for your order and we look forward to your product feedback!
Reply from E-Rigging.com
thank you for the great review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.