e2zSTORE Reviews 2,829

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers are particularly pleased with the pricing, finding it to be very competitive and often better than other retailers. Many people appreciate the quick delivery of products, with several mentioning receiving their orders within a few days and some even earlier than expected. The quality of the products received is also frequently highlighted, with customers noting items arrived in excellent, sealed, and genuine condition. However, some customers experienced issues with delivery times, reporting delays or a lack of updates on their orders. A few people also encountered problems with digital codes not being delivered promptly or at all, leading to concerns about the legitimacy of the site. There were also instances where orders were unexpectedly canceled without proper communication, and some customers received products without original packaging, raising doubts about their newness.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the genuine and new condition of... See more

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers praised fast delivery, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a trusted and reliable... See more

Price

Users describe positive interactions with price, often noting that the prices offered were the lowest among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time. well tbh, when I had ordered, the website said the order was completed and I had n... See more

Rated 5 out of 5 stars

I ordered death stranding director's cut PS5 game disc and got it delivered from Bengaluru to Mumbai in just 3 days despite having limited staff at the time. Communication was good, prompt replies, sm... See more

Rated 5 out of 5 stars

Bought 4 different pc games , they were sealed , condition was very good and pricing was worth it . Though delivery took 2 more days , it was worth the wait. I would suggest them to include more phy... See more

Rated 5 out of 5 stars

I purchased Xbox Pulse Cipher controller from e2zstore which i could not find in any other online or offline stores. I placed the order late on the night of 1st Jan and received the controller on 3rd... See more


Company details

  1. Video Game Shop
  2. Computer & Accessories store
  3. Electronics store
  4. Game Shop

Written by the company

We are E-commerce retailer for Video Game Consoles (Playstation, XBOX, Nintendo Switch, PC) , Gaming Titles, Accessories and electronic items


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast and easy within minutes i got…

Very fast and easy within minutes i got my digital code and very happy with the purchase.. payment method was also easy as they accept upi payments..
i was little afraid about trust but .. its 100 percent trustworthy..

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Order at your own deliberation

Ordered stuff before without any issues but this time it took them 17 days to deliver my product. When messaged in their whatsapp no. about the issue, the person hardly responds and that one time he did, said the stock was delayed but he never cared to mention this before. Pathetic customer service experience and shall never order again

14 February 2026
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Pre-Order/Back-Order Booking: We are not responsible for any delays in product delivery due to unforeseen circumstances.

Please note that any delay from the supplier’s end is beyond our control, and we appreciate your understanding and patience in such situations.

Rated 5 out of 5 stars

The Amazon firetv stick (version…3

The Amazon firetv stick (version 3)supplied was new & it was supplied in original sealed packing. The delivery was prompt and on time. It is working fine. I am a Satisfied customer. Would like to know how to register for warranty?

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a 1TB Micron 2450

Ordered a 1TB Micron 2450 , 2230 nvme. Arrived in couple of days of ordering. Shipping updates were timely at every stage. Will order again as I need to upgrade my home laptops where I recently updated to Win 11 from Win 10.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered Western Digital PC SN740 Received Phison P0327

Ordered - Western Digital PC SN740 M.2 2230 NVMe 512GB SSD(New) .

Received Phison P0327 513Gb, (looks used) and with Western Digital sticker pasted on the card. The Phison drive works as of now.

Communicated with them. They dont seem interested in solving anything. Scam Right ???

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam website even after I payed for the…

Scam website even after I payed for the google play redeem codes they told me to dm in whatsapp and after I did dm them they left me on read never ever trust em guys really

28 January 2026
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Please check your inbox, spam, and promotion folders for the voucher code. It may have been delivered there.

Rated 1 out of 5 stars

Ordered a nvme ssd

Ordered a nvme ssd

it came without orignal box , no bill is present and product is also looking used plus the heat sink label was also removed from it

It should have been mentioned on the product description plus the image used for the product is also false

16 January 2026
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

We discussed and resolved your issue. Thanks.

Rated 1 out of 5 stars

They are a scam!!

They are a scam!!!
I ordered PS5 games, I never received them, I sent them an email to info@, and through the website to contacts - they didn't even deign to answer that.
I'm reporting this to the police!

5 January 2026
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

We do not have any email ID starting with info@, nor do we have any orders under this profile name. Please WhatsApp our support number.

Rated 4 out of 5 stars

I ordered a league of legends gift card…

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time.
well tbh, when I had ordered, the website said the order was completed and I had not got any key regarding the giftcard on my mail or on the website, beware it was midnight when I had ordered, so I sent a mail regarding the situation and it was resolved at the morning.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

A week for email delivery and no service

Scam and wasting your time and money

Quick summary:
1. I paid for Amazon coupons
2. I did not get anything
3. Support noticed me after 2 hours
4. Support told me that email keys delivery takes about a week
5. I requested a refund that takes "7-10 business days"

First of all they did not send me any keys after after payment. Just a list of ordered positions. Order part of my account was empty (and still empty). WhatsApp support answered after two hours that delivery time is about a week! I requested a refund, the answer was that it takes 2 days

Upd: now they texted me that refund will take 7-10 business days

Don't waste your time on these scammers

9 January 2026
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Orders involving incomplete, inconsistent, or sketchy details are automatically flagged for verification as part of our fraud-prevention and security process. Such orders may be delayed or cancelled to protect both the customer and the platform.

In this case:
The order was placed under verification, which was clearly communicated by support.

As per policy, once an order is cancelled, the refund is initiated via the payment gateway.

Refund timelines (7–10 business days) are governed by banks and payment gateways, not by us, and are standard across e-commerce platforms.

We categorically deny any allegation of wrongdoing. Delays due to security checks are normal, necessary, and non-negotiable in digital transactions.

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