Took a while to complete order but good service and I now have family video’s from way back digitalised and viewable. Few of the videos when converted were running too fast but after contacting Eachm... See more
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Review summary
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Very good service and takes the worry out of converting tapes to digital format. Bear in mind that the quality of the finished product will depend the tapes supplied. If they are old or damaged the q... See more
Company replied
It has been great in the process of ease of dispatch, communication with processing and being able to see the data once it’s been processed. The only let down is the time it has taken to do it… months... See more
Company replied
Had some lovely moments looking at our lost memories. A couple turned out to be coronation street lol but was expecting that. Quality was good some better than others , again as we expected. Communica... See more
Company details
Written by the company
EachMoment Ltd is the UK's leading digital converter of old media like tapes, cine film, photos, audio and more. You'll laugh and cry when you see old faces that you haven't seen in years. See your children growing up again. Hear the voices of people you haven't heard in decades. See them move. We convert all types of old media: VHS to digital, hi8 to digital, even old reel-to-reel to digital! The EachMoment Memory Box system is the safest way to digitise your old media: a custom, crush-proof hand-delivered by high-security courier to and from your home to our lab in Norwich. What you get back is your memories, saved for all time. Now you can call the family round for an amazing movie night that you'll never forget!
Contact info
8 City Road, NR1 3AL, Norwich, United Kingdom
- 01603 291 552
- hello@eachmoment.co.uk
- eachmoment.co.uk
4.0
Great
2k reviews
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This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
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Old tapes and experiences
Old tapes and experiences. I didn’t want to loose, saved for grandchildren, wonderful. Modern technology to an older mind, is a challenge . Can I take video on my phone and have them transposed to lock box as previous tapes.
If so How ?
28 June 2026
Unprompted review
Reply from EachMoment
Dear Jacqueline,
Thank you so much for your kind feedback — we really appreciate you sharing your experience, and we’re delighted to hear that your memories have been saved for your grandchildren.
We also understand your question regarding transferring videos from your phone into a secure storage or “lock box” solution. To make sure we can guide you properly and recommend the best option for your needs, please contact us privately and our team will be very happy to assist you step by step.
Warm wishes,
The EachMoment Team
Reliving and sharing memories.
I had literally hundreds of slides going back almost 40 years. It is great to be able to easily view and share them to relive some memories.
Processing them took a little longer than expected but understandable with the quantity I had. It was well worth the wait.
4 June 2026
Unprompted review
Reply from EachMoment
Dear Martin,
Thank you so much — we really appreciate this.
Warm wishes,
The EachMoment Team
Delighted with the result
I saw an advert for EachMoment on Instagram and ordered a memory box. As I hadn't used their service previously I was nervous about sending off all my videos, dvd, camcorder and cd memories. However, I decided it was worth the risk as I wasn't able to view them as they were. I notified Each Moment when I had the items ready and they were collected very quickly. I was kept up to date on the progress of the digitisation though it did take 4 months to complete. however, I am completely delighted with the results. Old videos have been upgraded and improved and I now have access to my memory box in a digital archive. I am so happy I've ordered another box to get the remainder of my videos and dvds digitised.
27 May 2026
Unprompted review
Reply from EachMoment
Dear Navan,
Thank you so much for this precious and detailed feedback — we truly appreciate you taking the time to share your experience.
We’re delighted to hear that you felt reassured throughout the process and that you’re so happy with the final digital archive. It means a great deal to know your memories are now safely preserved and easy to enjoy again.
Thank you as well for your continued trust in ordering another box — we’ll be very happy to assist you with any future digitisation projects.
Warm wishes,
The EachMoment Team
very happy with the result …
very happy with the result of the digitisation. Took a lot longer than i anticipated but upon querying it with the company got a very comprehensive reply stating reasons very good customer response for the extended period. my one gripe was the courier company used - total rubbish.
all in all satisfied with the final result
27 June 2026
Unprompted review
Reply from EachMoment
Dear Mr,
Thank you so much for your honest and transparent review — we really appreciate you taking the time to share your experience.
We’re glad to hear you’re very happy with the final digitisation results and that our team was able to provide a clear and helpful response regarding the extended timeframe. We also appreciate your patience throughout the process.
We’re sorry to hear about your experience with the courier service. We actively monitor our delivery partners as closely as possible to help minimise issues like this, and feedback like yours is very important in helping us identify where improvements are needed.
Thank you again for your comments and for choosing EachMoment.
Warm wishes,
The EachMoment Team
Such an easy process...I am delighted…
Such an easy process...I am delighted with all my memories now being on a USB stick....my children love watching themselves on childhood holidays etc...cant fault the princess, all very professionally done for a great price.. thank you
27 June 2026
Unprompted review
Reply from EachMoment
Dear Elaine,
Thank you so much — this really means the world to us.
Warm wishes,
The EachMoment Team
Good communication and direction…
Good communication and direction through out. I highly recommend this company.
4 June 2026
Unprompted review
Reply from EachMoment
Dear Lucinda,
Thank you so much for your kind words and recommendation.
We truly appreciate your trust and confidence in our service — it really means the world to us.
Warm wishes,
The EachMoment Team
Bringing Precious Memories Back to Life – Exceptional Service from Each Moment
I recently used Each Moment to transfer my old VHS tapes and camcorder tapes to digital, and I couldn’t be happier with the experience. From start to finish, the service was professional, efficient, and handled my precious family memories with great care.
The quality of the digital transfers exceeded my expectations. Watching videos that had been tucked away for years brought back so many wonderful memories, and it’s fantastic to know they’ll now be preserved for future generations. The turnaround time was excellent, and the communication throughout the process was clear and reassuring.
If you have old tapes gathering dust, I highly recommend Each Moment. They provide a reliable, high-quality service that’s well worth it. Thank you for helping bring our family memories back to life!
27 June 2026
Unprompted review
Reply from EachMoment
Dear Cathy,
Thank you so much for your generous and thoughtful review — we truly appreciate every word.
We’re really proud to hear that the quality of the digitisation stood out to you, and that your family memories could be brought back to life after so many years. It means a great deal to know the service felt professional, careful, and reassuring throughout the process.
We’d be genuinely honoured to help with any future memories you may wish to preserve, and we’re very grateful for your trust in EachMoment.
Warm wishes,
The EachMoment Team
Excellent service to digitalise old tapes
This is a great service. We have digitalised all our old tapes. What a joy it is to watch them again. Easy to use service. It took a few weeks for them to convert the tapes but you can track the progress at any stage. Would highly recommend.
25 June 2026
Unprompted review
Reply from EachMoment
Dear Mrs K Bonnet,
Thank you so much for this precious feedback — it’s truly much appreciated.
We’re delighted to hear that you’ve been able to enjoy watching your old tapes again and that you found the service easy to use and reassuring with the progress tracking.
Warm wishes,
The EachMoment Team
I had 14 cini films
I had 14 cini films, everything was ok with the films and was good too see the memories again, my only gripe was that it took 6 months to complete, but would certainly use the service again for sure.
2 December 2025
Unprompted review
Reply from EachMoment
Dear Steve,
Thank you so much for your kind feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear you were happy with the results and that it was special to see your memories again. Cine film projects can sometimes take longer than expected due to the delicate nature of the material and the detailed work required during digitisation and restoration. We do always try to communicate this as clearly as possible as part of the overall process.
Your patience throughout was outstanding, and we’re very grateful for that. Thank you again for trusting EachMoment with your precious memories — we would be very happy to help you again in the future.
Warm wishes,
The EachMoment Team
Polite personnel and good results
They did an amazing work with digitalised my analog video to digital.
When I checked the uploaded material one of the videos didn't have sound, which once I told them they fixed it immediately, as they still had my cassettes.
It takes some time to return them but this is due to proper restoration procedures so it was fine by me, as I have already gotten my digitalised material.
Polite personnel and good results.
30 June 2025
Unprompted review
Reply from EachMoment
Dear Joan,
Thank you so much for your detailed and kind review — we truly appreciate you taking the time to share your experience.
We’re really pleased to hear that you were happy with the results and that the issue with the sound was resolved quickly. It means a lot to know our team’s care and attention to detail was noticed and appreciated.
Thank you as well for recognising the restoration process and the time it can require — a lot of careful work goes into ensuring everything is preserved as accurately as possible.
We’re very grateful for your feedback and for trusting EachMoment with your memories.
Warm wishes,
The EachMoment Team
Reply from EachMoment
Dear Simon,
Thank you so much for your kind feedback! We’re really pleased to hear you found the service easy, fast, and efficient.
Warm wishes,
The EachMoment Team
Please do not use this organisation
Please do not use this organisation - search for others. There are better more professional services. My tapes have been with them for many months and there is no promise date and communication is zero unless you email and an AI response is provided.
I have sent multiple email requests for updates without response. I’m beginning to think I’ve been scammed and they have my videos. I feel foolish to have fallen for this horrible situation.
26 June 2026
Unprompted review
Reply from EachMoment
Dear Clarke,
Thank you for your feedback. We’re sorry to hear about your concerns regarding your order.
We have responded to you privately by email today and can confirm we are actively reviewing your case. We are aware that the way this particular process has progressed is not typical of our usual workflow, and we understand how this may have caused frustration and uncertainty.
Please rest assured that your order is still in our care, and we will be closely monitoring it through to full completion. Our team will continue to keep you updated directly.
Warm regards,
The EachMoment Team
Lovely team, great service
Lovely team, great service. My videos were quite old and of bad quality, so it would have been difficult to convert them better than was done here. I am very pleased to have them and be able to re-live great moments and share them with my children. A very useful service.
1 July 2025
Unprompted review
Reply from EachMoment
Dear A customer,
Thank you so much for your kind words — we really appreciate it.
We’re delighted to hear that you’re pleased with the results, especially given the age and condition of your videos. It means a great deal to know that you’re now able to relive those special moments and share them with your children.
Thank you for trusting EachMoment with your memories and for your lovely feedback about our team and service.
Warm wishes,
The EachMoment Team
The service was excellent the quality…
The service was excellent the quality is fantastic & too be able taser all these old memories is just wonderful & priceless
30 October 2025
Unprompted review
Reply from EachMoment
Dear Jackie,
Thank you so much for your lovely feedback! We’re really pleased to hear you’re happy with the service and that the quality has allowed you to revisit such wonderful and priceless memories.
Warm wishes,
The EachMoment Team
Quality service
Commitment to provide what was promised, care and quality in the distribution and service. Took longer to complete the work than I expected but quality of the output was the key factor.
25 June 2026
Unprompted review
Reply from EachMoment
Dear Johnny,
Thank you so much for your thoughtful feedback — we truly appreciate it.
We’re especially grateful for your recognition of the quality of our work, as this is exactly where we place our main focus and care. While we understand the turnaround time was longer than expected, it’s wonderful to hear that the final result met your expectations and was what mattered most to you.
We really appreciate your trust in us and hope you’ll consider us again in the future to look after your precious memories.
Warm wishes,
The EachMoment Team
You do a difficult job well!
2 June 2026
Unprompted review
Reply from EachMoment
Dear Norman,
Thank you so much for the acknowledgment — we really appreciate it.
Warm wishes,
The EachMoment Team
Recovered VHS Video tape from our…
Recovered VHS Video tape from our wedding and years gone by which would have been lost. Thanks You
4 August 2025
Unprompted review
Reply from EachMoment
Dear James,
Thank you so much for your feedback.
We’re truly glad to hear your wedding and family memories have been recovered — moments like these are irreplaceable, and preserving them is exactly why we do what we do.
Many thanks again for taking the time to share your experience.
Warm wishes,
The EachMoment Team
Excellent process and result
Clear communications throughout the process, and an excellent product at the end - worth the wait!
26 June 2026
Unprompted review
Reply from EachMoment
Dear Andy,
Thank you so much for your kind feedback! We’re really pleased to hear that you found the communication clear throughout the process and that you’re happy with the final result.
We truly appreciate your patience, and we’re glad it was worth the wait.
Warm wishes,
The EachMoment Team
Really pleased with my digitised vhs…
Really pleased with my digitised vhs tapes - a very efficient service
26 June 2026
Unprompted review
Reply from EachMoment
Dear Carole,
Thank you so much — this really means a lot to us.
Warm wishes,
The EachMoment Team
Delighted with USB's of my wedding vhs…
Delighted with USB's of my wedding vhs tapes from 26 years ago! My
only slight criticism would be it would've been reassuring to receive an email to keep me updated on length of processing time as it it took a very long time & I was worried they may have been mislaid. Again though I'm delighted with the eventual result.
14 May 2026
Unprompted review
Reply from EachMoment
Dear Julia,
Thank you so much for your lovely and honest review — we truly appreciate you taking the time to share your experience.
We’re delighted to hear you’re so happy with your wedding VHS tapes from 26 years ago, and that the final result was worth the wait.
We also completely understand your comment about communication during the processing time. We’re aware that longer waiting periods can understandably cause concern or uncertainty, and we’re sorry for any worry this may have caused. To address this, we’ve been implementing new improvements that allow customers to track the progress of their order more clearly and in near real time at each stage of the process.
Thank you again for your feedback and for trusting EachMoment with such precious memories.
Warm wishes,
The EachMoment Team
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