Took a while to complete order but good service and I now have family video’s from way back digitalised and viewable. Few of the videos when converted were running too fast but after contacting Eachm... See more
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Very good service and takes the worry out of converting tapes to digital format. Bear in mind that the quality of the finished product will depend the tapes supplied. If they are old or damaged the q... See more
Company replied
It has been great in the process of ease of dispatch, communication with processing and being able to see the data once it’s been processed. The only let down is the time it has taken to do it… months... See more
Company replied
Had some lovely moments looking at our lost memories. A couple turned out to be coronation street lol but was expecting that. Quality was good some better than others , again as we expected. Communica... See more
Company details
Written by the company
EachMoment Ltd is the UK's leading digital converter of old media like tapes, cine film, photos, audio and more. You'll laugh and cry when you see old faces that you haven't seen in years. See your children growing up again. Hear the voices of people you haven't heard in decades. See them move. We convert all types of old media: VHS to digital, hi8 to digital, even old reel-to-reel to digital! The EachMoment Memory Box system is the safest way to digitise your old media: a custom, crush-proof hand-delivered by high-security courier to and from your home to our lab in Norwich. What you get back is your memories, saved for all time. Now you can call the family round for an amazing movie night that you'll never forget!
Contact info
8 City Road, NR1 3AL, Norwich, United Kingdom
- 01603 291 552
- hello@eachmoment.co.uk
- eachmoment.co.uk
4.0
Great
2k reviews
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This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
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Delighted with USB's of my wedding vhs…
Delighted with USB's of my wedding vhs tapes from 26 years ago! My
only slight criticism would be it would've been reassuring to receive an email to keep me updated on length of processing time as it it took a very long time & I was worried they may have been mislaid. Again though I'm delighted with the eventual result.
14 May 2026
Unprompted review
Reply from EachMoment
Dear Julia,
Thank you so much for your lovely and honest review — we truly appreciate you taking the time to share your experience.
We’re delighted to hear you’re so happy with your wedding VHS tapes from 26 years ago, and that the final result was worth the wait.
We also completely understand your comment about communication during the processing time. We’re aware that longer waiting periods can understandably cause concern or uncertainty, and we’re sorry for any worry this may have caused. To address this, we’ve been implementing new improvements that allow customers to track the progress of their order more clearly and in near real time at each stage of the process.
Thank you again for your feedback and for trusting EachMoment with such precious memories.
Warm wishes,
The EachMoment Team
Although the process is not quick I was…kept informed
Although the process is not quick I was kept informed via updates and could view progress
4 May 2026
Unprompted review
Reply from EachMoment
Dear Beverley,
Thank you so much for your feedback, and for your understanding of the whole process.
We really appreciate you taking the time to share your experience.
Warm wishes,
The EachMoment Team
it was seamless experience
it was seamless experience, fast efficient effective. I can thank you guys enough I would never had got round to doing this, so this service is fantastic. I have recommended you guys going forward
17 June 2026
Unprompted review
Reply from EachMoment
Dear David,
Thank you so much — this truly means the world to us.
We’re really pleased to hear you had a seamless, fast, and efficient experience, and that we could help you finally get this important task done. Your recommendation is greatly appreciated, and we’d be delighted to support you again with any future digitisation projects.
Warm wishes,
The EachMoment Team
Not a digital native
I’m a bit slow with all things digital anyway so I found the spatial awareness tests, the squares, very tricky!
25 June 2026
Unprompted review
Reply from EachMoment
Dear Christopher,
Thank you so much for sharing this insight with us — we really appreciate your honesty and feedback.
We completely understand that navigating digital tools can feel tricky, especially when you’re not used to this kind of technology. We’re actively working on improvements to make the whole experience simpler and more intuitive for all users.
Your feedback is genuinely valuable in helping us make these refinements, so thank you again for taking the time to tell us.
Warm wishes,
The EachMoment Team
Excellent service and communication…
Excellent service and communication from start to finish all at a great price.
12 November 2025
Unprompted review
Reply from EachMoment
Dear Jonathan,
Thank you so much for this — we really appreciate your feedback.
Warm wishes,
The EachMoment Team
Treasured Memories
I recently had 9 videos digitised by Each Moment and it's wonderful to be re-living life with my then teenage children of 30 years ago. And to see loved ones who are no longer with us. Best decision I've made in a long time. Thank you Each Moment for doing such a great job.
28 April 2026
Unprompted review
Reply from EachMoment
Dear Janet,
Thank you so much for your kind words — feedback like this is truly the most memorable for us.
We’re really grateful to hear that your digitised videos have brought back such special moments with your family, including those who are no longer with you. It means a great deal to know we could help preserve and reconnect you with those memories.
Thank you again for trusting EachMoment, and we hope to be here for any of your future projects.
Warm wishes,
The EachMoment Team
Each Moment Experience First Class
Despite the lead time being significant I am delighted with the quality and professionalism applied to the product. A variety of media have been transformed, allowing access to the wider family by wi-fi.
1 January 2026
Unprompted review
Reply from EachMoment
Dear Clive,
Thank you so much — we truly appreciate your feedback.
We’re really pleased to hear you’re delighted with the quality and professionalism of the service, and that your digitised memories are now easy to share with your wider family.
Warm wishes,
The EachMoment Team
I sent my late father’s cine films
I sent my late father’s cine films, 22 reels (19x 3” plus three larger compilations), several of which we had difficulty projecting; remarkably I received a digitised version of every one. A few of them were quite poor, but as I had not purchased any form of enhancement, I was pleased to see any images at all. All in all what I have received has exceeded my expectations.
25 June 2026
Unprompted review
Reply from EachMoment
Dear Mic,
Thank you so much for this wonderful review — we are truly thrilled to read it.
Cine films like yours are among the most challenging formats we work with, especially when reels are aged or difficult to project. Each one requires meticulous attention to detail, and often extended restoration and editing work to ensure everything is properly stabilised and synchronised as faithfully as possible.
Knowing that we were able to digitise all 22 reels for you and exceed your expectations means a great deal to us. From the bottom of our hearts, thank you for your trust and for sharing your father’s precious memories with us.
Warm wishes,
The EachMoment Team
Very good digitisation
The Memory Box arrived promptly. It was easy to list and number the audio cassette tapes.
The update emails were helpful. The quality of the audio was very good. Everything was returned correctly.
The only downside was the length of time.
5 May 2026
Unprompted review
Reply from EachMoment
Dear Barry,
Thank you so much for your kind feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that you found the process straightforward, the updates helpful, and that you were pleased with the quality of the audio and the returned items.
We also understand your comment regarding the length of time and appreciate your patience. We are continually working to improve turnaround times while ensuring every item receives the care and attention it requires.
Thank you again for trusting EachMoment with your memories.
Warm wishes,
The EachMoment Team
Best thing I ever did was very worried…
Best thing I ever did was very worried at first as it took a lot longer than they said it would but it was so worth the wait the memories are priceless
25 June 2026
Unprompted review
Reply from EachMoment
Dear Ann,
Thank you so much for your kind words — we really appreciate it.
We’re delighted to hear that, despite the longer wait, the final result was worth it and that you’re now able to enjoy those priceless memories again. Thank you for trusting EachMoment with something so special.
Warm wishes,
The EachMoment Team
Amazing
Amazing. From start to finish the process was seamless will definitely use again.
24 June 2026
Unprompted review
Reply from EachMoment
Dear Steven,
Thank you so much — this really means a great deal to us.
From each and every one of us at EachMoment, we truly appreciate your kind words and are delighted to hear the process felt seamless from start to finish.
Warm wishes,
The EachMoment Team
VHS tapes
I was always worried about my tapes going away but the company kept us informed and the end result was brilliant
24 June 2026
Unprompted review
Reply from EachMoment
Dear Gillian,
Thank you for your trust and confidence in us; your words of encouragement mean a great deal to the whole team and truly mean the world to us.
Warm wishes,
The EachMoment Team
Good communication throughout
Good communication throughout. The instructions were easy to follow. Felt reassured throughout the process. The tapes were approximately 25 years old and had been sat in a box. Now we are able to re-live some very special moments.
13 May 2026
Unprompted review
Reply from EachMoment
Dear Brenda,
Thank you so much for your kind feedback — we really appreciate you taking the time to share your experience.
The greatest recognition for us is knowing that your special memories are now safely preserved and permanently with you to enjoy whenever you wish.
Warm wishes,
The EachMoment Team
Digitising my old camcorder films
I used each moment after doing some research into digitising my old camcorder films and after reading all the reviews about them took the plunge and sent them all in which is a bit scary as they were all our fabulous memories of our children growing up, but I needn’t have worried the process was really great and very well organised it does take a bit of time for all the processes but it is so worth it we now have our memories on a digital file as well as a usb stick and the quality of them is just brilliant I would highly recommend using each moment great experience from start to finish
5 January 2026
Unprompted review
Reply from EachMoment
Dear Jacqui,
Thank you sincerely for placing your trust in EachMoment. We would be very happy to work with you again in the future on any new digitisation projects.
Warm wishes,
The EachMoment Team
Was kept informed each step.of the wsy
12 March 2026
Unprompted review
Reply from EachMoment
Dear Mrs Limburn,
Thank you so much — this is much appreciated.
Warm wishes,
The EachMoment Team
Excellent
To be honest, I was quite nervous sending our precious video tapes away to be digitised. However, I needn't have worried because the whole process was really well done. On reflection I probably should have had the older video enhanced as it is quite grainy but the original film is from the 1950s. Overall, an excellent experience with Each Moment, would recommend.
27 November 2025
Unprompted review
Reply from EachMoment
Dear Deborah,
Thank you so much for your thoughtful review.
We’re thrilled that everything went well, and we would be very happy to support you again with any future digitisation projects.
Warm wishes,
The EachMoment Team
Absolutely brilliant
Absolutely brilliant! Wonderful illustrated stroll down memory lane! Five stars well deserved!
24 June 2026
Unprompted review
Reply from EachMoment
Dear Alistar,
Thank you so much — this means the world to us.
Warm wishes,
The EachMoment Team
Excellent Service
I've just received my recordings from Each Moment and would definitely recommend them to anyone wanting to restore lost memories. Collection and delivery was seamless and the ability to view your completed videos via the cloud is a bonus.
23 June 2026
Unprompted review
Reply from EachMoment
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that you were pleased with both the collection and delivery process, and that you found the Atlas Archive cloud access to be a valuable addition to your experience. Our team works hard to make preserving and rediscovering precious memories as simple and enjoyable as possible, so it is incredibly rewarding to know that we achieved that for you.
Thank you once again for your recommendation and for trusting EachMoment with your memories. It has been our pleasure to help preserve them for future generations, and we hope you enjoy revisiting your recordings for many years to come.
Warm regards,
The EachMoment Team
Good recovery of old slides
I was impressed with the quality of the photos you’ve produced from the slides I sent. They’ve nearly al produced good reminders of how things were. My only issue is finding a way to transfer the downloads into my phone photo collection.
22 June 2026
Unprompted review
Reply from EachMoment
Dear John,
Thank you very much for your kind message. We are delighted to hear that you are pleased with the quality of the digitised photos and that they bring back meaningful memories for you.
We’re sorry to hear that you are experiencing some difficulty transferring the downloads to your phone’s photo collection. We would be more than happy to assist you with this.
Could we kindly ask you to reply to us in a private message including your order number? Once we have this, we will be able to resend your cloud album credentials and provide any additional guidance you may need to make downloading and saving your files as easy as possible.
Thank you again for your feedback and for choosing our service. We look forward to helping you further.
Kind regards,
Customer Support Team
Excellent service from start to finish.
The videos I sent in ranged from 1988 to 2007 and a couple had the dreaded bit of tape hanging out of the cartridge. The results were much better than I hoped and it has been a delight to watch them all again. The method used to send and return your tapes is efficient and the courier was good also. I had chosen a busy time to send in 12 items so it was 4 or 5 months before the whole process completed. Bear that in mind if you have a deadline. Would definitely use this company again.
1 January 2026
Unprompted review
Reply from EachMoment
Dear Customer,
Thank you very much for taking the time to share your experience.
We are delighted to hear that the results exceeded your expectations and that it has been such a pleasure for you to revisit your memories from 1988 to 2007. Even with some of the more challenging tapes, it is especially rewarding for our team to know that the digitisation process has helped bring these moments back to life for you.
We also really appreciate your comments regarding the collection and return process, as well as the courier service. It is always encouraging to know that the end-to-end experience has been smooth and efficient.
Thank you as well for noting the timeframe involved. You are absolutely right that turnaround times can vary depending on workload and the condition of the media, and we are grateful for your understanding and helpful advice for future customers with time-sensitive projects.
We truly appreciate your recommendation and would be honoured to assist you again should you choose to trust us with more of your memories in the future.
Warm regards,
Customer Support Team
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