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Eadon & Co Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that interactions are pleasant and informative. Many appreciate the personalized approach, where their financial goals and individual needs are understood, leading to tailored plans and clear explanations. The service is frequently described as excellent, efficient, and seamless, with people feeling involved and confident throughout the process. Some people were dissatisfied with the clarity of information regarding specific financial actions, mentioning that certain implications were not explained in advance. A few other people also felt that the number of advisors involved could be overwhelming initially, though they later understood their different roles.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, pleasant,... See more

Customer communications

People report positive experiences with contact. Many reviewers found the company easy to contact, with staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financia... See more

Rated 5 out of 5 stars

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied


Company details

  1. #7 of 21 best companies in Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Pension advice

Fast and friendly service, kept me informed all the way through the process explaining things in simplistic terms.

24 February 2025
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Reply from Eadon & Co

Thank you for your fantastic 5-star review! We're delighted to hear that you found our service fast, friendly, and informative. Keeping our clients well-informed and making the process as straightforward as possible is always our goal.

Rated 5 out of 5 stars

Reassuringly good service

Polite, professional and reassuring service - confirmed some things I knew; told me some stuff I didn't know and gave me the support and confidence to move my finances around.

19 February 2025
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Reply from Eadon & Co

Great to hear that we are delivering a high level of customer service, thanks for your 5 star review.

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent advice can’t praise the team enough Great communication throughout the whole process

11 February 2025
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Reply from Eadon & Co

This type of feedback is great to receive, many thanks for your kind words and your 5-star review.

Rated 5 out of 5 stars

Pension

Zach was very helpful and knowledgeable. It is good that they keep an eye on things for you and keep in touch .

14 February 2025
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Reply from Eadon & Co

Many thanks for your 5-star review, we will let Zach know that he was able to provide a great customer service.

Rated 5 out of 5 stars

Friendly

Friendly, good communication and patient.

15 January 2025
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Reply from Eadon & Co

Thanks for your 5 star review, really pleased we were able fulfil your expectations..

Rated 5 out of 5 stars

Extremely professional

Extremely professional, very down to earth and friendly.
All aspects of the journey to amalgamate three pensions into one was explained to me.
Eadon kept me informed all the way through and chased all the requirements needed on my behalf, would recommend them to anyone!

11 February 2025
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Reply from Eadon & Co

Many thanks for this review, good to hear that you had a great experience with our team.

Rated 5 out of 5 stars

Great service.

I was kept fully informed with complete focus on customer care. I very professional service from everyone I dealt with at Eadon & Co.

9 January 2025
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Reply from Eadon & Co

Thanks for this 5-star review, we try very hard to provide a top-quality customer service. Good to hear that we managed and even exceeded your expectations..

Rated 5 out of 5 stars

I have found the staff I have dealt…

I have found the staff I have dealt with very professional and knowledgeable .
They explained what I needed to do and what their advice entailed going forward.

6 February 2025
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Reply from Eadon & Co

Thanks for your 5 star review, this is much appreciated, and we will pass on your comments to the staff.

Rated 5 out of 5 stars

Thank you

I was kept updated and informed on the progress. Everyone was very professional and polite and nothing was too much trouble. They were patient when explaining things when I found it confusing.

22 January 2025
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Reply from Eadon & Co

Thanks for your feedback and your 5 star review, we will pass your kind words onto our staff.

Rated 5 out of 5 stars

Helpful,efficient and professional

Helpful,efficient and professional

23 December 2024
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Reply from Eadon & Co

Many thanks for your 5 star review. we are glad you found our service helpful, efficient and professional. It is much appreciated.

Rated 4 out of 5 stars

Transparency and good communication…

Transparency and good communication made the transferral of all my pensions feel ‘safe’.

20 January 2025
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Reply from Eadon & Co

Many thanks for taking the time to leave a review, the staff really appreciate the feedback

Rated 5 out of 5 stars

Eadon&co financial advisors have been…

Eadon&co financial advisors have been very informative and helpful at every point of my pension sharing order, there was always someone available to talk me through the whole process.

20 January 2025
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Reply from Eadon & Co

Many thanks for your 5 star review, it is always good to know we are delivering a good service.👍

Rated 5 out of 5 stars

Very professional in the company's…

Very professional in the company's approach,to its clients,Look forward to being the company's client,for many years to come

7 January 2025
Eadon & Co logo

Reply from Eadon & Co

Many thanks for your great review, always good to see that we are delivering a high-quality service. We too, are looking forward to working with you in the years to come.

Rated 5 out of 5 stars

Reassuring and friendly.

Fast. Efficient. Reassuring. Helpful. Friendly.

26 November 2024
Eadon & Co logo

Reply from Eadon & Co

Many thanks for your 5 star, our staff really appreciate you taking the time to feedback your experience.

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