EARS Clinics Reviews 

1,899
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, highly knowledgeable, and professional staff for making clinic visits extremely comfortable, reassuring, and completely stress-free. The online booking process is frequently described as remarkably quick, entirely straightforward, and very easy to manage even at short notice. Consumers across the board also highlight the highly efficient service, noting that the clinical treatments delivered are exceptionally swift, completely painless, and wonderfully effective. People are particularly impressed by the thorough explanations provided, along with the very helpful aftercare guidance and detailed visual results shared safely following successful appointments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting their welcoming and professional approach.... See more

Service

People report positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the welcoming and professional... See more

Booking process

Customers express high satisfaction with the booking process, highlighting how quick and easy it is to... See more

Product

Consumers find the product to be exceptionally effective, expressing great delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more

Rated 5 out of 5 stars

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more

Rated 5 out of 5 stars

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more


Company details

  1. Specialised Clinic
  2. Health consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,899)

791 reviews in the last 12 months

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Rated 5 out of 5 stars

Melissa was wonderful.

Melissa was wonderful.
She was gentle, and thorough. I felt so at ease with her. When I visited Edinburgh last April, she removed my ear wax… so when I arrived in August, I needed the same procedure. So I felt so confident to have Melissa work on my ears again.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Experience.

I booked a last minute appointment due to trying to clear out my own ears and making them worse. Woke up in the morning in severe pain so decided to visit Ears based in Newton Mearns. My appointment with Kinza was over within about 20 minutes and my ears were fulled cleared and pain was completely gone. I would not think twice about re visiting this Clinic as everything was absolutely perfect.

Quick and easy to book appointment.
Very friendly and understanding staff.
Reasonable pricing.

5*

Thank you!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I had my ears cleaned and cleared and…

I had my ears cleaned and cleared and it was incredible Melissa was so articulate and clear about what would happen .The weird thing was having something put into your ear drum made me feel a bit queasy,squeamish just for a second she cleaned the ears out of my ear canal with suction the ear canal is quite narrow that’s why it made me feel a bit weird then whooshed the water .I went into for her to take a look to see if I need them done .it was very reasonable .I would have booked them every 6mths if I could have .i wear earplugs that’s not the best and neither is holding your breathe and your nose and pushing to release the popping .i learnt a lot from Melissa

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Clear ears

Millissa was very good, she explained in detail what the best solution was for my earwax blockage. Very knowledgeable about my ear condition.
Painless procedure which restored my hearing. Would highly recommend Ears Clinic.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Sinead at ears clinic

Been going regular to Sinead. Very efficient service. Painless and quick. She is very good at her job and would highly recommend her.
If you get your ears done regularly you will never have the problem of a blocked ear when you go on holiday. This always happened to me after being in the pool.
Also no need to put drops in before visit ( most other companies still ask you to do this)

31 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an appointment with Melissa at…

I had an appointment with Melissa at the South Queensferry clinic, she was really friendly and put me at ease instantly. My hearing was so bad in one ear after swimming and was having a real impact on me. Melissa explained everything thoroughly and the procedure was straightforward, speedy and comfortable. Great value for money and would highly recommend this clinic and Melissa in particular, thank you!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Attended the EARS clinic in Newton…

Attended the EARS clinic in Newton Mearns yesterday for ear wax removal and experienced a fantastic service using state of the art technology.Sinead the professional who provide the service was friendly ,communicated the process well and provided an excellent speedy and very comfortable service .The before and after treatment photos were really reassuring.The cost of the service provided excellent value for money .I have no hesitation in recommending EARS for this service .

4 August 2026
Unprompted review
Rated 5 out of 5 stars

2nd visit

This is my 2nd visit and it was fab. Woke up Saturday morning and couldn't hear a thing out my left ear. Made appointment and was seen on Monday. Pictures were took of the inside of my ears and could see they were impacted with wax. A quick vacuum and some water and I could hear again. Would 100% recommend this service and I'll defo be coming back but won't leave it as long this time.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

This was my second visit in two years…

This was my second visit in two years to Ears clinic. I booked the appointment on the same day having a blocked ear for almost a week i just had to have cleared. Its great there are clinics in different locations. It was very clean and hygiene standards top notch. Kinza was great and could see from my file that my left ear was problematic with wax. Kinda was friendly and took pictures before and after. What a difference ! I didn't need to see the picture my ear was cleared as I could hear again! They email the scans to you. A great experience and I will visit again!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Newton Mearns Office - Brilliant service

Booking process very quick all details completed online therefore saving time on arrival. I made my reservation for the Newton Mearns office and met with Kinza my clinician who put me straight at ease by explaining the process of what was required to clear my problem. All went well, no pain or discomfort as Kinza was extremely professional in her work.

I can now hear perfectly well.

I would highly recommend this company.

Thanks Kinza,

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been using Ears Clinic for a number of years now and have found them to be very professional and usually have a good choice of appointments to suit even at short notice.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and value

I had lost all hearing in my left (due to swimming on holiday).

On my return, I went to the pharmacist who prescribed soda bicarbonate drops for one week - still blocked. Therefore, contacted medical practice, who referred me to the department dealing with ears - 7 weeks before I could get an appointment.

Contacted Ears clinic - got an appointment almost immediately . I was treated by Melissa who was so professional and everything cleared up within 25 minutes.

I would recommend anyone in the same position as me to skip the pharmacist and medical practice and go straight to the Ears Clinic - exceptional service and value, delivered quickly!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

A great experience for an anxious person

Genuinely a very pleasant experience for someone who has never had this done and was very nervous about it. Sinead was very reassuring and calming. She explained the entire procedure and asked all the questions before we started. The procedure was done within 5 minutes of starting and was relieved to have my hearing back to normal. Thank you again Sinead.

31 July 2026
Unprompted review

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