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EARS Clinics Reviews 

1,899
•
TrustScore 5 out of 5

5.0

Specialised Clinic
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Review summary

Created with AI, based on recent reviews

Evaluating 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, highly knowledgeable, and professional staff for making clinic visits extremely comfortable, reassuring, and completely stress-free. The online booking process is frequently described as remarkably quick, entirely straightforward, and very easy to manage even at short notice. Consumers across the board also highlight the highly efficient service, noting that the clinical treatments delivered are exceptionally swift, completely painless, and wonderfully effective. People are particularly impressed by the thorough explanations provided, along with the very helpful aftercare guidance and detailed visual results shared safely following successful appointments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting their welcoming and professional approach.... See more

Service

People report positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the welcoming and professional... See more

Booking process

Customers express high satisfaction with the booking process, highlighting how quick and easy it is to... See more

Product

Consumers find the product to be exceptionally effective, expressing great delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more

Rated 5 out of 5 stars

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more

Rated 5 out of 5 stars

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more

Company details

  1. Specialised Clinic
  2. Health consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,899)

791 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Transformational

First class. After many years trying to resolve my issues with NHS appointments I booked an appointment on the same day and received expert care. Transformational.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Had buld up of ear wax i couldn't hear…

Had buld up of ear wax i couldn't hear from my right ear for about 2 weeks on and off was feeling sick got an appointment straight away was in 5 min everything explained to me photos before and after it wasn't anymore than 3 minutes and done was amazing no sickness feeling got my hearing back 10/10 recommended

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy experience

Quick and easy experience for my elderly father. Sinead was friendly, helpful and made sure he was comfortable throughout the appointment. All much appreciated.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

first class treatment

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very thoughtful and showed empathy for me as I have very sensitive ear canals and was very nervous. Her clinical knowledge and experience was clear and I felt sure I was in safe hands. Complete success yet again!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

I visited the Ear clinic in Stepps

I visited the clinic in Stepps. Taken promptly are appointment time, no hanging around. Was quickly put at ease by Sinead as she explained the procedure in detail. All over in a few minutes. She then explained follow-up procedures to carry out at home and I received a confirmation email with full details of procedures same day. Very professional all round.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Great experience all round. Easy to get an appointment time that suited me, excellent service on the day, very friendly, explained procedure clearly before starting and throughout. I’m sure I’ll be back again in the future! Thank you.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service start to finish

Easy to book online and get a quick appointment- unlike any of the high street opticians who offer this service. Melissa is friendly while also very professional and does a great job. Very efficient and pain free removal of my ear wax.
I wouldn’t go anywhere else now!

24 July 2026
Unprompted review

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