The Willows Reviews 

102
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Issy was great when I saw her. Explained everything in simple terms & put me at my ease from the outset. I had ‘annoying’ ears in terms of what I thought was wax build up over the years. A quick diagn... See more

Rated 5 out of 5 stars

Fantastic service from Issy at The Willows! I'd been suffering from crackling in one ear for around 2 years and nothing seemed to help. A friend then recommended a visit to Issy and within 20 minut... See more

Company replied

Rated 5 out of 5 stars

Issy at the North Cotswolds Ear Hygiene Centre had been recommended via two independent routes. I’ve had micro-suction and syringing ear treatments in the past for wax build-up. Issy has been the most... See more

Company replied

Rated 5 out of 5 stars

Excellent experience, well presented inside, very nice. Treated kindly, with respect. I got my time wrong but was still seen and ear issue resolved painlessly and quickly. Issy the owner and speci... See more

Company replied

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4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and knowledgeable service

Great service, lovely staff. Caring and knowledgeable. I was suffering from a sore ear because of compacted wax. The Willows was recommended to me, and I have no hesitation recommending it to others.

17 December 2025
Unprompted review
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Reply from The Willows

Many thanks for your review Michael :-)

Rated 5 out of 5 stars

Superb

Superb. 59 years of wax removed in 30 minutes. Painless and I can hear better.

24 December 2025
Unprompted review
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Reply from The Willows

Many thanks for your review Andrew :-)

Rated 5 out of 5 stars

Excellent knowledge and honesty on my…

Excellent knowledge and honesty on my visit.
Informed my on the procedures for my issue and how to reach my requirements.
Would reckoned The Willows for a professional efficient service.

14 November 2025
Unprompted review
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Reply from The Willows

Thank you so much for your review Simon.

Rated 5 out of 5 stars

Excellent service

Appointment running to time. Excellent explanation as to what the problem was and how it was to be treated. Delighted with the end result!

21 October 2025
Unprompted review
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Reply from The Willows

Thank you so much for your review :-)

Rated 5 out of 5 stars

Very professional from start to finish

Very professional from start to finish, not only did I have my ears de waxed, but I also had my hearing aids checked and cleaned with new parts, which really surprised me, and saved a hospital visit. I was recommended the Willows, and I was really pleased with the quality and service that I received.

29 September 2025
Unprompted review
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Reply from The Willows

Thank you so much for your review Roger.

Rated 5 out of 5 stars

Very Professional

Very Professional, friendly and welcoming , my diagnosis was very quick and I left feeling confident that my hearing is in good order.

10 September 2025
Unprompted review
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Reply from The Willows

Thank you Lewis :-)

Rated 5 out of 5 stars

Izzy is always helpful

Izzy is always helpful, friendly, informative and thoroughly professional. I wouldn't go anywhere else for earwax treatment.

9 September 2025
Unprompted review
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Reply from The Willows

Thank you so much Malcolm :-)

Rated 5 out of 5 stars

Thank you

I was recommended to go to The Willows by a friend and whole heartedly endorse that recommendation. The service was efficient, thorough and friendly. Wax removed on first visit with no pain/discomfort. The booking process simple and quick. Thank you very much Issy and team.

1 September 2025
Unprompted review
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Reply from The Willows

Thank you!

Rated 5 out of 5 stars

Excellent service from Issy

Excellent service from Issy. Friendly, relaxed with professional advice. Had a return appointment booked to check everything was ok and also had my aid checked and cleaned at no cost.

7 August 2025
Unprompted review
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Reply from The Willows

Thank you David :-)

Rated 5 out of 5 stars

Simply the best

Simply the best. Best experience. Best outcome. It is also worth mentioning, Best price. I was recommended to the Willows Ear Hygiene Centre by a few people and I was really impressed with the well laid out, spotless surgery which had all the latest technology and a fully qualified Ear specialist (Issy).
HIGHLY RECOMMENDED
Thank you so much, Issy.

4 July 2025
Unprompted review
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Reply from The Willows

Thank you David!

Rated 5 out of 5 stars

Professional, friendly and reasonably priced

Issy at the North Cotswolds Ear Hygiene Centre had been recommended via two independent routes. I’ve had micro-suction and syringing ear treatments in the past for wax build-up. Issy has been the most impressive so far. Apart from being very friendly and welcoming, and working from a spotless clinic, I was impressed by her knowledge and competence. And her prices are amongst the most reasonable around. I unreservedly recommend her, and will be back when my ears need further attention. Thanks, Issy. Hugh

2 July 2025
Unprompted review
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Reply from The Willows

Thanks so much for your review Hugh :-)

Rated 5 out of 5 stars

Fantastic...

Superb small independent swift caring professional practice. Wax removal was clearly just part of a deeper understanding of my ear issues and I welcomed the support Izzy offered on any future needs.

4 June 2025
Unprompted review
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Reply from The Willows

Thank you so much for your review.

Rated 5 out of 5 stars

Highly Recommended.

Excellent, friendly service throughout by Issy. Not only professional service, but a lot of information about future ear care. Highly recommended

4 June 2025
Unprompted review
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Reply from The Willows

Thank you Christine, and please ignore the review request email that you'll have received since!

Rated 5 out of 5 stars

Ear problems

Attended The Willows slightly apprehensive since we had never had similar treatment before. We didnt need to worry. The reception was welcoming, helpful and reassuring. The treatment was careful, thorough and accompanied by a very informative narrative. Thoroughly recommend anybody to go and check out this clinic.

15 May 2025
Unprompted review
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Reply from The Willows

Thank you so much for your review John.

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