Earles PaintReviews 

234
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them amazing to work with and effective in transforming various surfaces. Many highlight the paints' excellent coverage, ease of application, and the beautiful finishes achieved, often exceeding expectations. Reviewers also appreciate the helpful and knowledgeable staff, who provide great support and expertise. While many experienced prompt and efficient delivery, some people mentioned issues with delayed orders, which occasionally impacted their work schedules. Additionally, a few customers noted that some paints can have a strong smell or dry too quickly, making them difficult to apply smoothly.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and coverage of... See more

Quality

People report positive experiences with product quality, praising the excellent paint, good coverage, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and expertise.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... See more

Rated 5 out of 5 stars

I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... See more

Company replied

Rated 5 out of 5 stars

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... See more

Company replied

Rated 5 out of 5 stars

Bautiful paint. Used both the gloss and matt linseed oil paint. I am really happy with both. The matt version dries much quicker and the smell is less intense compared to the gloss version, However th... See more

Company replied


Company details

  1. #31 of 48 best companies in Paint shop
  2. #15 of 32 best companies in Paint Manufacturer

Written by the company

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

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4.6

All reviews

(234)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering

Easy ordering, website user friendly, delivery on time and not too costly. A great shopping experience.

5 August 2024
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Reply from Earles Paint

Hi and thanks for leaving us a 5 star review of our company. Its great to hear from customers who have had such a positive experience. Regards David@Earles

Rated 5 out of 5 stars

Great paint products

Always get helpful advice from this company regarding best paint to use for different situations.

5 August 2024
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Reply from Earles Paint

Hi Sharon. Thanks for taking the time to leave us your positive feedback. We're delighted that you are so happy with our help in choosing the best products for your projects. Regards David@Earles

Rated 5 out of 5 stars

Fast delivery, great cost effective alternative for painting lime render

Fast delivery, great product. Takes a little longer to apply than the ready mixed equivalents but gives a great traditional finish and much cheaper without losing quality. Highly recommend if you're painting on lime render or need something highly breathable. Just read the instructions and trust the curing process.

29 July 2024
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Reply from Earles Paint

Hi Sarah. Thanks for taking the time to leave your review of the product and the application process. Your right patience is the key to our Masonry Paint Product. It needs to cure and this can take a number of days. We are delighted that you are so happy with the final results. Kind Regards David@Earles

Rated 5 out of 5 stars

Easy to do business with

Easy to do business with. Easy to order. Great communication and great product.

25 July 2024
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Reply from Earles Paint

Hi Timothy. Thanks for taking the time to leave you review. Its great to hear from customers who have had such a positive experience. Kind Regards David@Earles

Rated 5 out of 5 stars

Great products & fab customer service

Great products & fab customer service

25 July 2024
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Reply from Earles Paint

Hi Julia. Thanks for taking the time to leave us your feedback. We are so pleased that you had such a positive experience with the products and also our customer service. We are always here to help customers choose the right products. Kind Regards David@Earles

Rated 5 out of 5 stars

Dear Earles Paint,

Dear Earles Paint,
like to send you a quick Thankyou,
Purchased your paint from your website.
Excellent postage arrived with me next day and well packaged.
Product itself is fantastic. Covered well and 10 litres did 3 coats with a little to spare for touching up if needed.
lovely textured finish and the colour as expected . Sandpiper. Exterior Limewash.
Looks dark when first applied but dries a lot lighter.
Thankyou and will use again. Recommended to admirers.

25 July 2024
Unprompted review
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Reply from Earles Paint

Hi Andy

Thanks for taking the time to leave us your valuable feedback we are delighted that you are so pleased with the product the delivery and the admirers. Its great to hear that you have had such a positive experience. Kind Regards David@Earles

Rated 5 out of 5 stars

Good discussion

Good discussion, good delivery.

1 July 2024
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Reply from Earles Paint

Dear Mr Dexter,
Thank you for taking the time to leave us a 5 star review!
Kind regards
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

Arrived quickly.

27 June 2024
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Reply from Earles Paint

Hi Amanda,
Thank you for your 5 star review!
Have a great day!
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

The service is second to none

The service is second to none! Full of advice and so helpful.
AND the paint is great too!!

8 July 2024
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Reply from Earles Paint

Hi Stef,
Thank you so much for leaving us a wonderful 5 star review!
Happy painting!
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

Does what it says in the instructions

Does what it says in the instructions
Be sure to read and follow them!
Excellent finish.
Be sure to wipe off any spills and splashes quickly.

26 June 2024
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Reply from Earles Paint

Hi Barbara,
Thank you for taking the time to leave us and potential customers such valuable feedback.
Best wishes
Carol@earlespaint.co.uk

Rated 4 out of 5 stars

Excellent paint but needed to chase

Excellent paint but needed to chase for delivery took 12 days and a reminder

24 June 2024
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Reply from Earles Paint

Hi Nick. Thanks for taking the time to leave your feedback. Its always great to hear back from our customers with their experience.

We are delighted that you are happy with the paint and we do apologise for the extended delivery. All our products are handmade and production has caused an issue for us for some products over the summer and we are obviously working to fix bottlenecks in our system so we can get orders out as quickly as possible. But we hope that you are pleased with the final results. Kind Regards David@earles

Rated 5 out of 5 stars

Impressive

Robust, well-designed packaging with helpful instructions, and rapid and secure delivery. Impressive.

4 July 2024
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Reply from Earles Paint

Hi David,
We are delighted to read your wonderful review!
Thank you
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

Great technical knowledge at customer…

Great technical knowledge at customer services, prompt delivery of colour samples, have yet to try the product in anger but fingers crossed it lives up to the other reviews as it is a third of the cost of other breathable paints.

4 July 2024
Earles Paint logo

Reply from Earles Paint

Hi Anthony,
Thank you for taking the time to leave us and potential customers such valuable feedback.
Have a great day!
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

Excellent paint (linseed oil paint)…

Excellent paint (linseed oil paint) although not the easiest top apply! Covers wood beautifully.

Prompt service by Earles for, making, packing and delivery.

A little disappointed that the paint price increased from £60 to£72 unless than a month of purchase.

14 June 2024
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Reply from Earles Paint

Hi Jasmin

Thanks for the review and we are delighted that you loved the paint and the quick delivery service.

As you point out prices have increased due to the increased costs for raw materials. But we do try to keep our prices as competitive as possible compared similar products, and we really think that they offer great value for money.

Regards

david@earles

Rated 5 out of 5 stars

I probably missed it but I couldn’t see…

I probably missed it but I couldn’t see delivery info pre purchase. Would have been useful to know courier and that it was next day.
Super pleased with paint and service though.

19 June 2024
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Reply from Earles Paint

Hi Adele,
Thank you for taking the time to leave us such valuable feedback!
Best wishes
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

Impressive breathable masonary paint & service

I had some questions prior to purchase which were answered personally, promptly and knowledgeably. I ordered samples followed by an order - and another as I had underestimated the amount needed (I have a grade 2 with a variety of different painted areas). All deliveries arrived promptly.
I’m so impressed with the paint. It appears very clear/liquidy going on but quickly dries with colour. We’ve only got one coat on so far due to the weather but my painter and I are very impressed - my painter is going to use it on his new (old!) cottage!
Earles paint have satisfied my painter, myself and my CO with its breathable qualities. Thank you.

17 June 2024
Earles Paint logo

Reply from Earles Paint

Hi Fiona,
Thank you so much for taking the time to leave us and potential customers such valuable feedback!
Have a great day!
Carol@earlespaint.co.uk

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Really appreciated. Great paint, but hard to use in sprayer ( kept clogging) but after 3 coats on rough cast render it looks lovely!

28 May 2024
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Reply from Earles Paint

Thank you, so much for your very informative feedback. We are delighted that you are happy with the results.
Have a great day.
Carol@earlespaint.co.uk

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