Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... See more
Company replied
Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... See more
Company replied
Bautiful paint. Used both the gloss and matt linseed oil paint. I am really happy with both. The matt version dries much quicker and the smell is less intense compared to the gloss version, However th... See more
Company replied
Company details
- #31 of 48 best companies in Paint shop
- #15 of 32 best companies in Paint Manufacturer
Written by the company
TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.
Contact info
Unit 3B, Berwick Road Industrial Estate, NE71 6AH, Wooler, United Kingdom
- 01668263974
- enquiries@earlespaint.co.uk
- earlespaint.co.uk
4.6
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personal advice and time given
28 May 2024
Reply from Earles Paint
Hi Catrin,
Thank you for taking the time to leave us such wonderful feedback.
Best wishes.
Carol@earlespaint.co.uk
Outstanding
Possibly the most friendly and professional company I have had the pleasure to have used, I cannot recommend Earles Paint highly enough. Knowledgeable and helpful, and they also actually answer the phone unlike most companies nowadays! The paint is absolutely beautiful to work with and their colour matching service is outstanding! A true treasure in the modern world. Thankyou so much!
20 April 2024
Unprompted review
Reply from Earles Paint
Hi Willow,
Thank you so much for taking the time to leave us and potential customers such valuable feedback.
We are delighted to hear that you had such a positive experience with Earles Paint.
Have a wonderful day!
Carol@earlespaint.co.uk
Great communication super fast delivery…
Great communication super fast delivery my job specification was for linseed oil gloss so needed it in a hurry and I had it next day and a great traditional product very happy
23 May 2024
Reply from Earles Paint
Hi,
Thank you so much for your Trustpilot review. We are delighted to hear that you received your Traditional Linseed Oil Gloss promptly!
Have a great day!
Carol@earlespaint.co.uk
Very pleased.
Delivered on time and packaged well.
The brushes I bought were perfect for the job. Nice short bristles with a wide ferrule. Great for lime washing.
21 May 2024
Reply from Earles Paint
Hi Paul,
We are so happy to hear that our brushes were perfect for your project.
Thank you for your feedback.
Carol@earlespaint.co.uk
Great product and customer service
Great product and customer service, would highly recommend.
17 May 2024
Reply from Earles Paint
Hi Charlotte,
Thank you so much for taking the time to leave us a fantastic review.
Have a great day!
Carol@earlespaint.co.uk
Reply from Earles Paint
Hi Chris,
Thank you for leaving us a 5 star review! We are always here to help!
Have a great day!
Carol@earlespaint.co.uk
Easy to order
Easy to order, informative web site, including images of use of product, colours used. I selected local delivery thinking I could collect it from a participating business and that there would be further options for selection. Not receiving any I called their office. The staff member I spoke to was helpful, happy to chat, and resolved the problem easily. Product arrived intact the following day.
23 April 2024
Reply from Earles Paint
Hi Bernadette,
Thank you for taking the time to leave us and prospective customers such wonderful feedback! We are delighted that you found our ordering system easily on our informative website!
Have a geat day!
Carol@earlespaint.co.uk
Reply from Earles Paint
Hi Nicholas,
Thank you so much for your fantastic feedback!
Have a great day!
Carol@earlespaint.co.uk
Reply from Earles Paint
Hi Robert,
Thank you for taking the time to leave us such valuable feedback. We are delighted to hear that our paint met your expectations.
Have a great day!
Carol@earlespaint.co.uk
Ordered Brick Red
Ordered Brick Red. Followed the instructions to the letter. It went on as Orange/Terracotta but having read that it would change colour upon curing we waited a week. It's still Orange. Very very disappointed and annoyed at the time and expense wasted. Painted over it with another brand of paint as it looked absolutely awful.
In response to your reply, no there is absolutely no chance in the world that I received the wrong colour. It was labelled as Brick Red, it looked like Brick Red in terms of powder colour. It went on like Fanta Orange and stayed like that.
27 April 2024
Unprompted review
Reply from Earles Paint
Dear Phil,
Thank you for your feedback. We are sorry to hear that you are disappointed with your order. It is possible that there has been a packaging error and you have received the wrong colour. We would always advise customers to contact us if they have any questions or concerns regarding an order.
Best regards
Carol@earlespaint.co.uk
Reply from Earles Paint
Hi Reg,
We are sorry to hear that your desired colour was not available from our stock range. We would like to take this opportunity to make you aware that we do supply a colour match service. Which can be found under our bespoke colour match from link below.
https://www.earlespaint.co.uk/colours/
Kind regards
Carol@earlespaint.co.uk
Contacted the company before ordering…
Contacted the company before ordering and they provided useful advice on interior lime wash
9 April 2024
Reply from Earles Paint
Hi Georgia,
Thank you for taking the time to leave such valuable feedback. We are delighted that you contacted the company for advice on interior lime wash. Expert guidance can help to make an informed decision.
Also, we would love to see pics of your finished project!
Best wishes
Carol@earlespaint.co.uk
Speedy service
Speedy service. The paint arrived within 3 days and was perfect for the job.
Customer service team were also very helpful when I phoned with a query
20 March 2024
Reply from Earles Paint
Hi Paul,
Thank you so much for leaving us such valuable feedback!
We're delighted to hear that you've had such a positive experience with both the paint and service provided.
Best wishes
Carol@earlespaint.co.uk
Very prompt and efficient delivery
1 April 2024
Reply from Earles Paint
Hi Carolyn,
Thank you for your wonderful review! If you have the time, we would love to see some photos of your finished project.
Best wishes!
Carol@earlespaint.co.uk
Reply from Earles Paint
Hi Richard,
Thank you for taking the time to leave us such lovely feedback!
Have a great day!
Carol@earlespaint.co.uk
Could have done with some info re when…
Could have done with some info re when delivery was going to be but other than that everything was great!
22 March 2024
Reply from Earles Paint
Hi Sarah,
Thank you for taking the time to leave us valuable feedback.
Have a great day!
Carol@earlespaint.co.uk
Without doubt the friendliest customer…
Without doubt the friendliest customer service in the uk.
4 March 2024
Reply from Earles Paint
Hi Edd,
We are incredibly grateful for your wonderful feedback. Thank you for taking the time to leave us such a positive review. The entire team at Earles Traditional Paint wishes you a fantastic day!
Kind regards
Carol@earlespaint.co.uk
Reply from Earles Paint
Dear Rebecca,
Thank you for taking the time to share your thoughts with us. We appreciate your feedback about our Natural Clay Paint - Atlantic Blue, and we are glad to hear that you find it to be a lovely addition to your project.
If you have any spare time, we would love to see pictures of your project with our paint.
Best regards,
Carol@earlespaint.co.uk
Terrific products delivered almost…
Terrific products delivered almost instantly. Thank you!!!
22 February 2024
Reply from Earles Paint
Hi Frances,
Thank you for your wonderful review! If you have the time, we would love to see some photos of your finished project.
Best wishes!
Carol@earlespaint.co.uk
Reply from Earles Paint
Hi Peter,
Thank you for taking the time to leave us such lovely feedback!
Have a great day!
Carol@earlespaint.co.uk
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