What a lovely experiance, I qualified for free shipping so wasn't expecting a speedy delivery during the cold weather and holidays. However when it did arrive there was a lovely hand written note apol... See more
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Created with AI, based on recent reviews
Written by the company
Founded by hair industry professionals
We are committed to ethical haircare
Working only with brands that uphold ZERO animal testing. We believe in beauty without harm, using high-quality, sustainable ingredients to nourish your hair while respecting all living beings. Our vision is to provide effective, compassionate, and guilt-free haircare that you can trust.
All of our packaging is sustainably sourced and eco-friendly
We use recyclable boxes that are sealed with our branded biodegradable gum tape instead of plastic tapes, and inside the boxes we use compostable packing. The parcel nuts that we use inside the boxes are made of corn starch and they actually dissolve in water! Which we think is amazing!
Our goal is to make your shopping experience seamless. We care about animal cruelty and the environment, but we also care about your experience with us, and we would love to hear from you! Your feedback really helps us improve, so please feel free to reach out to us!
Earthly Love Ltd, 150 Grange Road, Layton, FY3 8PG, Blackpool, United Kingdom
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Reply from Earthly Love
Very clear website and quick on time delivery.

Reply from Earthly Love
Unfortunately my order arrived damaged but the guys at Earthly Love sent a replacement really quickly! Great customer service.

Reply from Earthly Love
Great prices and very efficient and reliable service. I have ordered many times from Earthly Love and always had a positive experience, they have never disappointed. Would highly recommend this company.

Reply from Earthly Love
Item arrived safely and reasonablepriced. I loved the fact all packaging is eco friendly and sent by royal mail. Tracked delivery so I knew when to expect. I was unsure on ordering as not heard of Earthly Love but I will definitely buy from them again.

Reply from Earthly Love
Fast delivery, 2nd time to use Earthy Love.
Very happy!!
Cheaper than Amazon for Paul Mitchell products.

Reply from Earthly Love

Reply from Earthly Love
Always five stars!! Such great service and quality products. We always purchase our Shampoo and Conditioner from Earthly love. We love getting to support smaller businesses and they are always so kind with great customer service.

Reply from Earthly Love
Placed my order and received really quickly - really pleased that Earthly Love still had some stock of Alterna left. Thank you

Reply from Earthly Love
Thank you great price fast delivery on time no delays, will order again 🥰

Reply from Earthly Love

Reply from Earthly Love
My product was a great price and arrived as promised

Reply from Earthly Love

Reply from Earthly Love
I love Earthly Love it appeal’s to my “inner hippie”!!! 🌻

Reply from Earthly Love
Received my order exactly as described in excellent time.
Earthly love provide an excellent service.

Reply from Earthly Love
Easy to navigate website. Good value for money, fast delivery and the packing was all recyclable or dissolved under water!

Reply from Earthly Love
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