VERY POOR experience ! Earthwiseseed will take your money then life becomes a "wait and see" game about if and when you will ever see your order arrive. They excel in repetitive excuses and empty pr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Why let customers order products if you can't filfill the orders? My order sat in limbo for a month. I contacted customer service and got a fairly prompt response from "Jim" who said he'd get my order... See more
I should have read all the reviews. I'm a lot more impatient than some of the other people who posted here. I have only waited 2 weeks before I contacted the Earthwiseseed, but so far have had no luck... See more
Ordered. Never received product. UPS says label created, but they never received the product. SHOP says the product was delivered. There aren't delivery thefts from my house. Called customer service t... See more
Company details
Written by the company
Your source for sustainable and eco-friendly grass, native wildflower seeds & alternative lawn solutions. We believe that a beautiful lawn doesn't have to come at the cost of the environment. That's why we offer a range of native ecotype & naturalized seed solutions that require no watering, no chemicals, and best of all no mowing. Browse our selection of lawn alternative and wildflower seeds today and join us in our mission to build back native habitat and cultivate a more sustainable future, one seed at a time.
Contact info
785 Totowa Rd, 07512, Totowa, United States
- 8334767333
- Hello@earthwiseseed.com
- earthwiseseed.com
1.4
Bad
125 reviews
Replied to 1% of negative reviews
Typically replies within 24 hours
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Ordered 10 days ago
Ordered 10 days ago. My card was billed immediately. No product yet. No shipping info and tried to contact them through phone and emails. Absolutely no response. Will file a dispute with my bank and hopefully get my money back. Don't waste your time or money with this company!
15 September 2024
Unprompted review
Reply from Earthwiseseed
Sorry for the delay. We tracked your order it was delivered.
They are impossible to communicate…
They are impossible to communicate with. after waiting for my order to ship out in 3-5 business days (website states ordered will be shipped 3-5 business days after being placed)I used all avenues to get information on a ship date. After two weeks of several attempts I filed a dispute with my bank. When I did not receive any answer that was not autogenerated I asked in an email to cancel my order. They shipped my order out one week after this and then it arrived two weeks after I asked in writing to cancel my order.
18 September 2024
Unprompted review
This is a legit company
This is a legit company
However - they are a newer offshoot of another business that has been operating for 25+ years. this off shoot opened in 2023. It’s got a little bit of a scam feel because if you dig on the site you’ll find several different numbers to contact them. No one got back to me after I tried to get in touch by phone and email when our stuff didn’t ship after 11 business days, until I tried the texting option. Then someone did text me back and our seed did indeed ship out. The person was very helpful but didn’t give me their name or anything so I’ve a little bit of a feeling it was just a manager or the owner as I said they just started this off shoot. They’re very understanding and very nice but I feel a little bit like if I hadn’t reminded them to ship, it may have fallen through the cracks.
I wanted to put a review here so that people knew this was a real company and we did get the product and the product seems to be good. As tempted to give them three stars instead of four but I think once they get a little more used to having the company open or get a little more organized it’s gonna be great, Based on how the parent company is doing.
17 June 2024
Unprompted review
Reply from Earthwiseseed
Hi Caitlin, thank you for that review. We have finally worked out all the kinks but I do appreciate you giving these words to other people to let them know that we are in fact a real company we have been in business for over 25 years and alternative lawn space
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