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Rated 5 out of 5 stars

Bought a license to digitalize my bluray collection. Conversion for most of them did work perfectly fine and I am happy with the quality of the ripped movies and shows. I had an issue with 4k mo... See more

Rated 5 out of 5 stars

Accidentally deleted the program. Downloaded again , but after a few years, and the license I was given didn't work. Contacted support ans Shelly was right on top of the request. Shelly sent a lin... See more

Rated 1 out of 5 stars

Shame there isn't zero star. Bought blue ray version (Mac) received email with licence key. Tried to enact software via registration form with provided licence key, kept failing. Contacted support... See more

Rated 5 out of 5 stars

EaseFab Bluray Ripper is easy to use and I have been happy with it's results. When I lost the program, due to a computer system issue, the EaseFab Tech Support was very patient and helpful about getti... See more

Company details

  1. Software company

Written by the company

EaseFab creates expert multimedia software applications that help consumers simply access, transfer and share their digital contents across different devices that range from PC, Mac, tablets, smartphones, to HD media players, game consoles, and home theaters. Also we provide data recovery solution to help users to get their personal, business data recovered. We have never-ending passion for digital technology as well as patience for suggestion and criticism from each of our customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easyfab is excellent

The support from Easyfab is excellent. After a switch to 64-bit version they simply provided a new registration code in 1 hour. I'm happily using two of their products already for over 4 years.
I did experience a technical bump in the start but this was due to automatic .iso mounting software.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Pleasently Surprised

I have been using EaseFab for the past couple months to make backups of my Blu-Ray collection and store them on my NAS. I encountered a few issues along the way and wasn't expecting much in the way of support because the software wasn't terribly expensive. I opened the support ticket, they asked me to try to backup a disc again and send them the logs from the job as they requested. Instead of getting something blaming the problem on my computer or the disc, they responded with a "Thanks for the logs, we found a bug. Here's a link to the updated software. Please update and try again and let us know what happens" The update they provided resolved the issue. I know have all of our blu-ray's backed up and can stream them directly on any TV in the house w/o ever having to open a case or worry about the kids scratching one of the movies trying to put it in the blu-ray player.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support

I purchased the wrong software by mistake & contacted Support who made a reply within a couple of hours, providing me with a product key for the software I meant to buy.

There was a few dollars difference, however I was not asked to pay the difference.

The software works very well. I would not have bought it otherwise.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Wrong edition bought, changed for free by easefab

Bought the wrong edition by mistake on my side and kindly asked for a change to another edition. They did not only that, but upgraded my software for free, even though i was willing to pay the difference of course, which should be the right course to take.

The response was also blazingly fast, which impressed me. Thank you very much!

10 September 2024
Unprompted review
Rated 5 out of 5 stars

simple man looking for a simple converter

I had two mp4 files, one at 3400 bitrate, another at 1500. The 3400 file would not play on my LG TV, it was skipping. The 1500 looked terrible. This software has premade settings depending on your tv and it had LG, so that's why I got it. It was very easy to do, it took a while because the end file ended up being like 10GB, but it converted the 3400 file to 12000, the file played just fine on the tv, and I didn't have to suffer with the low quality version.

It was easy and straightforward to work, and is not overpriced, just right I believe.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Very powerful software with excellent support

Very good and rapid support and resolution of issues/queries.

I use EaseFab Videoconverter Ultimate on a daily basis to transcode and combine the output of multiple cams to create input for Final Cut Pro X (500-1000 clips per day merged to create a single HQ video file for FCP).

The program has very comprehensive functionality with a massive number of transcoding options and is the best solution I have found to combining diverse inputs into a single file.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. The software does not live up to the hype. I have a very powerful computer and a top of the line bluray drive and it does not rip dvds in 5 mins. I have both products Easefab lossless and the ultimate video converter. The software promise to rip 4k bluray it does not. The software works when it wants to work. Try and get a refund good luck. I just wrote it off as a loss.

24 July 2024
Unprompted review
EaseFab logo

Reply from EaseFab

Dear customer,
Thanks for sharing your experience. Firstly, I'd like to present our deepest apologies for the inconvenience. We understand your feeling and it would be very distressing when a licensed software doesn't work in the way you expected.

For the "rip dvds in minutes", both LosslessCopy and Ultimate can get the job done if you choose h.264 mp4 and "multi-track mkv" as the output.

When you contacted us to overcome the 4k disc issue, our custome staff replied you and gave you a updated version of the software to solve it. But after that, we've not recieved your feedback so far.

Our goal is to provide a transparent and satisfactory experience for all our customers. We apologize if there have been any misunderstandings or errors in the past.

Thank you for bringing this matter to our attention. We look forward to assisting you further.
Sincerely.

Updated: You purchased the programme on May 3rd, and reported the 4k issue on July 19th, then our technical support sent an update release to solve the 4k issue on July 22nd. Actually the issue is fixed and verified by our another users, but we are sorry that we have not received any response from you. In this month we get your refund request. Although it does not comply with our refund policy we still applied for a refund for you.

Rated 5 out of 5 stars

Very easy to use, very fast and the ripped quality is perfect

FANTASTIC... Yes, now it works - thank you very much.

I also had time to buy a new program (DVDFab DVD Ripper), in addition to other old ones, because my friend there borrowed the entire 'LOST' series for a few days.
But DVDFab turned out to be the worst, because it doesn't show Finnish subtitles at all in the ripped file - and they refuse to return my money, even though they promise in their ad... they just want to develop their program with the help of paid 'testers'.

I have the also MacX DVD Ripper Pro (too complicated to use with settings), VideoProc Converter (slow and complicated), Aimersoft Video Converter Ultimate (not support anymore, so it crashes also), Wondershare UniConverter 15 (not support the copy protected DVDs) etc. - but this your software is simple the best... very easy to use, very fast and the ripped quality is perfect, that's why I wanted you to fix the version. AND AGAIN... THANK YOU VERY MUCH!

30 July 2024
Rated 5 out of 5 stars

Perfect Combo for Video Enthusiasts!

I’ve been using both EaseFab Lossless Copy and EaseFab Video Converter, and they’ve become indispensable tools in my video processing workflow.

EaseFab Lossless Copy: This software is a game-changer when it comes to preserving video quality during copying and backup. Whether I’m dealing with Blu-ray discs, DVDs, or digital video files, EaseFab Lossless Copy ensures that I retain the original quality without any compression. It’s fast, reliable, and incredibly user-friendly. Plus, the output files are bit-for-bit identical to the source. Kudos to the developers!

EaseFab Video Converter: When I need to convert videos between formats, EaseFab Video Converter is my go-to solution. It supports an extensive range of formats, including those optimized for specific devices. The conversion speed is impressive, and the output quality is outstanding. I appreciate the customization options, allowing me to tweak settings according to my preferences.

Overall, both tools have simplified my video-related tasks, and I can’t recommend them enough. Five stars for EaseFab Lossless Copy and EaseFab Video Converter!

22 June 2024
Rated 1 out of 5 stars

I have had the EaseFab Video Converter…

I have had the EaseFab Video Converter Ultimate (Family - 5 PCs) since the middle of February of 2024.
It has never lived up to it's hype. I have continually had problems trying to RIP even regular DVDs much less BluRay discs. It's advertised that it can RIP a DVD in 5 minutes and it would take several hours and I have an Intel7 and a 2 Terabyte hard drive.
Customer support is basically non-existent.
The software is European and its development and support is absolutely terrible.
Don't spend even $.01 on this software.

17 February 2024
Unprompted review
EaseFab logo

Reply from EaseFab

Dear Customer,
I'm sorry to hear that you had a negative experience with EaseFab.
Generally, several factors, including the source file, the output settings, computer performance and configuration, influence the conversion speed. You can speed up the conversion with the Use GPU encoding, which means that the conversion speed depends on the graphics card performance and the file size. In this way, you will enjoy 6 times conversion speed (about 5 minutes) with H.264 output encoder and lossless MKV output when converting a DVD.
BTW, I've checked the email message and found that we reply you within 24 hours. This does not match the facts.
You are important to us, and we want to help as much as we're able to. Look forward to getting in touch with you sincerely.

Rated 2 out of 5 stars

Software is buggy and incomplete

Software is buggy and incomplete. For example, the option to render to uncompressed YUY2 produces an incorrect duration metadata field for longer programs (not a problem with the 3 minute demo limitation). This results in the output being truncated when loaded into any editing program. Secondly, the option to rip lossless to mkv is "locked" at 30 fps. Since every bluray I own is anything BUT 30 fps, this results in severe judder on the output file. Since I have blurays at 23.98, 24, 25 and 50 fps, I ended up having to write a bat file to launch this program which changes the relevant template xml file so that the correct frame rate (whatever it happens to be) is encoded. I cannot believe this program made it to version 5.8 with a massive shortcoming like this. Having to dig under the bonnet should be something reserved for free open source "raw" tools and even those are more polished than this software. As for support, I have not heard back and don't expect to.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Abysmal company

Software does not work, app turns off for no reason.

Very poor title selection, has no option to save work so far in a file.

Support has never responded.

30 April 2024
Unprompted review
EaseFab logo

Reply from EaseFab

I'm sorry that you have encountered such a problem. We would like to help you solve this issue. Please provide us with your contact information and order details, and we will get in touch with you as soon as possible to resolve the problem. We assure you that our software does not track any of your information, and if you have any concerns, please let us know and we will address them promptly. Thank you again for your feedback, and we will do our best to provide you with the best service.

Rated 1 out of 5 stars

False advertising by this company

False advertising by this company. Software program ripper only works when you choose M2TS format. MP4 doesn't work and neither does MKV. Every output option I have tried has failed except m2ts

9 March 2024
Unprompted review

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