Eastbrook Reviews 

504
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more

Company replied

Rated 5 out of 5 stars

Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... See more

Company replied

Rated 5 out of 5 stars

Been dealing with Eastbrook for over 15 years. They are a fantastic company to deal with and have so many great bathroom offerings such as Beaufort Baths, Volente And Vantage Shower trays and e... See more

Rated 5 out of 5 stars

Spoke to Jake this morning and everything was spot on. The phone was answered quickly, Jake spoke great English in a dialect that I could easily understand. He was able to answer my question almo... See more

Company replied

Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Radiator shop

Written by the company

Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

504 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(504)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Radiators.

We have chosen 2 Eastbrook "Warrington Type 10" Black, Vertical radiators for our new extension. They look absolutely stunning and arrived the day after ordering.
Fast service and a lovely product.
Thank you Eastbrook!

27 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the lovely review!
We’re so glad to hear you’re happy with your new radiators and the service you received.

The Eastbrook Team

Rated 5 out of 5 stars

Great Company to deal with

Great Company to deal with - loads of stock to services our customers
Great Customer service for aftersales

27 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the great feedback!
We’re glad to hear our stock and service have been helpful to you.

The Eastbrook Team

Rated 5 out of 5 stars

Having dealt with Eastbrooks since our…designer bathrooms, leicester

Having dealt with Eastbrooks since our inception in 2005 I can honest say that I have never been given cause for concern.
Gr8 range of products, knowledgeable and helpful staff, and daily deliveries, so overall just a really good experience overall.
Sales reps always answer the phone and delivery drivers keep you in the loop if needed.
Highly recommend this company to anybody, first class.

23 May 2025
Unprompted review
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Reply from Eastbrook

Thank you so much for your amazing review and continued support since 2005!
We’re so grateful for your kind words and your loyalty.

The Eastbrook Team

Rated 5 out of 5 stars

Quality company …

Can not fault Eastbrook as a company from placing an order to getting it delivered everyone so helpful would highly recommend to other customers and stock is always available. Our rep Max is very knowledgeable and goes that extra mile to help which is much appreciated.

15 May 2025
Unprompted review
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Reply from Eastbrook

Thank you for the lovely review!
We’re thrilled to hear you’ve had such a positive experience, and we’ll be sure to pass your kind words on to Max.

The Eastbrook Team

Rated 5 out of 5 stars

great company

amazing company to deal with , everything always in stock , easy to return items back

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your wonderful feedback!
We’re so glad you find our service easy and efficient.

The Eastbrook Team

Rated 5 out of 5 stars

Amazing service

Amazing service; prompt, reliable, genuine. Good quality products at great prices.

Mike Batten

20 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for your kind words, Mike!
We truly appreciate your support and are thrilled you’re happy with our service and products.

The Eastbrook Team

Rated 5 out of 5 stars

Great Bathroom company with speedy…

Great Bathroom company with speedy quote returns, competitive pricing, great stocks and fast delivery service.

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your wonderful review!
We’re so glad you appreciate our speedy quotes, competitive pricing, and delivery service.

The Eastbrook Team

Rated 5 out of 5 stars

Adam

Adam, our rep for Cheshire. Has helped us grow our business ten fold alongside eastbrook.

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for the kind words!
We’re thrilled Adam has been such a great support for your business.

The Eastbrook Team

Rated 5 out of 5 stars

Great products and company to deal…

Great products and company to deal with, we especially like there Wingrave Range of Towel Radiators

1 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the fantastic review!
We’re so pleased you love our products, especially the Wingrave range.

The Eastbrook Team

Rated 5 out of 5 stars

Dealt with Eastbrook for well over 20…

Dealt with Eastbrook for well over 20 years. Never had a bad experience.
Customer service is excellent, after sales is superb.
We use primarily the Vantage and Vanguard ranges of glass and their superb range of shower trays, always in stock.
Towel rails are also extremely well priced and varied range of sizes are impressive.
Multiple deliveries throughout the week means we are never short items required.
Mike, Bude.

21 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much, Mike!
We’re incredibly grateful for your loyalty over the years and thrilled to hear you’ve had such positive experiences.

The Eastbrook Team

Rated 5 out of 5 stars

Great service from Marcus & Patrick

Great service from Marcus & Patrick. Very helpful when assisting me with selecting the correct radiators for a customer using a lower temp heat source. Marc - Holsworthy

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for the kind words, Marc!
We’ll be sure to pass your thanks on to Marcus and Patrick.

The Eastbrook Team

Rated 5 out of 5 stars

Great Company

Great company products always good quality and on time.
Customer services really helpful.
Massive selection of products nearly always available in a couple of days.

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the great feedback!
We’re so glad you’ve had a positive experience with our products and service.

The Eastbrook Team

Rated 5 out of 5 stars

Fantastic company

Every time I've had to speak to someone at Eastbrook, whether it's Sales, Returns, or Technical they're always helpful in getting things resolved as soon as they can. The portal is easy to use and there's a great range of items for customers.

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the fantastic feedback!
We’re so happy you’re pleased with our service and product range.

The Eastbrook Team

Rated 5 out of 5 stars

Helpful and knowledgeable Company

Always Helpful staff when calling up, technical team very helpful and knowledgeable. Very communicative if products arent in stock after ordered and keeping you up to date. Sales Representative very helpful

14 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your kind words!
We’re so glad you find our team helpful and knowledgeable, and we appreciate your support.

The Eastbrook Team

Rated 5 out of 5 stars

Really good company

Really good company. We have been using Eastbrook for many years and they are reliable and trustworthy. We use loads of their baths, shower enclosures and Radiators and I would recomend them as a supplier.

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the lovely feedback!
We’re so grateful for your loyalty over the years and your recommendation.

The Eastbrook Team

Rated 5 out of 5 stars

Highly recommend

Have used Eastbrook as a supplier for around 4 years now. Always great service - good pricing, and usually next day delivery.

16 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the kind words and for your continued support!
We’re so pleased you’re happy with our service and delivery.

The Eastbrook Team

Rated 5 out of 5 stars

great to deal with

great to deal with. huge selection especially on the heating end. Great delivery service and more importantly a good return service

23 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for your great feedback!
We’re happy you enjoy our selection, service, and returns process.

The Eastbrook Team

Rated 5 out of 5 stars

I've been dealing with Eastbrook for…

I've been dealing with Eastbrook for many years and have always found the company as a whole professional, reliable and extremely easy to deal with.
Sales, orders, technical & aftersales has the fastest email response rate that I’ve known from any other supplier we deal with.
Their product range is extensive and well-priced & Our Rep Adam is great for helping us with any questions or issues (not that we have many at all)
5 Stars All round ⭐⭐⭐⭐⭐

21 May 2025
Eastbrook logo

Reply from Eastbrook

Thank you for the amazing review!
We truly appreciate your continued support and kind words about our team, especially Adam.

The Eastbrook Team

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