Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more
Company replied
Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... See more
Company replied
Been dealing with Eastbrook for over 15 years. They are a fantastic company to deal with and have so many great bathroom offerings such as Beaufort Baths, Volente And Vantage Shower trays and e... See more
Spoke to Jake this morning and everything was spot on. The phone was answered quickly, Jake spoke great English in a dialect that I could easily understand. He was able to answer my question almo... See more
Company replied
Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.
Eastbrook Co, Eastbrook Road, GL4 3DB, Gloucester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have chosen 2 Eastbrook "Warrington Type 10" Black, Vertical radiators for our new extension. They look absolutely stunning and arrived the day after ordering.
Fast service and a lovely product.
Thank you Eastbrook!

Reply from Eastbrook
Mike it's a star helps you when U need him

Reply from Eastbrook
Great Company to deal with - loads of stock to services our customers
Great Customer service for aftersales

Reply from Eastbrook
Great stock levels and a huge variety of products

Reply from Eastbrook
Having dealt with Eastbrooks since our inception in 2005 I can honest say that I have never been given cause for concern.
Gr8 range of products, knowledgeable and helpful staff, and daily deliveries, so overall just a really good experience overall.
Sales reps always answer the phone and delivery drivers keep you in the loop if needed.
Highly recommend this company to anybody, first class.

Reply from Eastbrook
Can not fault Eastbrook as a company from placing an order to getting it delivered everyone so helpful would highly recommend to other customers and stock is always available. Our rep Max is very knowledgeable and goes that extra mile to help which is much appreciated.

Reply from Eastbrook
amazing company to deal with , everything always in stock , easy to return items back

Reply from Eastbrook
Amazing service; prompt, reliable, genuine. Good quality products at great prices.
Mike Batten

Reply from Eastbrook
Great Bathroom company with speedy quote returns, competitive pricing, great stocks and fast delivery service.

Reply from Eastbrook
Adam, our rep for Cheshire. Has helped us grow our business ten fold alongside eastbrook.

Reply from Eastbrook
Great products and company to deal with, we especially like there Wingrave Range of Towel Radiators

Reply from Eastbrook
Dealt with Eastbrook for well over 20 years. Never had a bad experience.
Customer service is excellent, after sales is superb.
We use primarily the Vantage and Vanguard ranges of glass and their superb range of shower trays, always in stock.
Towel rails are also extremely well priced and varied range of sizes are impressive.
Multiple deliveries throughout the week means we are never short items required.
Mike, Bude.

Reply from Eastbrook
Great service from Marcus & Patrick. Very helpful when assisting me with selecting the correct radiators for a customer using a lower temp heat source. Marc - Holsworthy

Reply from Eastbrook
Great company products always good quality and on time.
Customer services really helpful.
Massive selection of products nearly always available in a couple of days.

Reply from Eastbrook
Every time I've had to speak to someone at Eastbrook, whether it's Sales, Returns, or Technical they're always helpful in getting things resolved as soon as they can. The portal is easy to use and there's a great range of items for customers.

Reply from Eastbrook
Always Helpful staff when calling up, technical team very helpful and knowledgeable. Very communicative if products arent in stock after ordered and keeping you up to date. Sales Representative very helpful

Reply from Eastbrook
Really good company. We have been using Eastbrook for many years and they are reliable and trustworthy. We use loads of their baths, shower enclosures and Radiators and I would recomend them as a supplier.

Reply from Eastbrook
Have used Eastbrook as a supplier for around 4 years now. Always great service - good pricing, and usually next day delivery.

Reply from Eastbrook
great to deal with. huge selection especially on the heating end. Great delivery service and more importantly a good return service

Reply from Eastbrook
I've been dealing with Eastbrook for many years and have always found the company as a whole professional, reliable and extremely easy to deal with.
Sales, orders, technical & aftersales has the fastest email response rate that I’ve known from any other supplier we deal with.
Their product range is extensive and well-priced & Our Rep Adam is great for helping us with any questions or issues (not that we have many at all)
5 Stars All round ⭐⭐⭐⭐⭐

Reply from Eastbrook
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.