Eastbrook Reviews 

504
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... See more

Company replied

Rated 5 out of 5 stars

Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... See more

Company replied

Rated 5 out of 5 stars

Been dealing with Eastbrook for over 15 years. They are a fantastic company to deal with and have so many great bathroom offerings such as Beaufort Baths, Volente And Vantage Shower trays and e... See more

Rated 5 out of 5 stars

Spoke to Jake this morning and everything was spot on. The phone was answered quickly, Jake spoke great English in a dialect that I could easily understand. He was able to answer my question almo... See more

Company replied

Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Radiator shop

Written by the company

Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

504 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(504)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Man

Michael is a top man.. very efficient in his approach and always has a solution for outcomes that seem impossible..

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the great feedback!
We’re so glad Michael has been helpful and efficient for you.

The Eastbrook Team

Rated 5 out of 5 stars

Great quality products!

We have worked with Eastbrook for a while now, bringing high quality products to market, via our online site and showroom. We are very happy with the service Eastbrook provide and quality of products. Our customers feedback is that they love the items too. Especially the baths as the most popular from the quality and many designs! All round great company to work with and recommend their baths to all our customers.

22 May 2025
Unprompted review
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Reply from Eastbrook

Thank you so much for the fantastic feedback!
We’re delighted to hear you and your customers love our products, especially the baths!

The Eastbrook Team

Rated 5 out of 5 stars

An all round pleasure to deal with

An all round pleasure to deal with, no nonsense company..
Quality goods delivered on time by helpful & efficient Staff..

22 May 2025
Unprompted review
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Reply from Eastbrook

Thank you for the kind review!
We’re so glad you’ve had a positive experience with our service and team.

The Eastbrook Team

Rated 5 out of 5 stars

Decent company and decent sales agents

Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection of products can cater for nearly every client.
The catalogue is being reached for on a daily basis. Keep doing what you're doing.

Manny SL4

22 May 2025
Unprompted review
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Reply from Eastbrook

Thank you, Manny, for the fantastic feedback!
We’re so glad Michael has been a great support for you, and we appreciate your kind words about our service and product range.

The Eastbrook Team

Rated 5 out of 5 stars

Good products

Good products, reliable and friendly staff, overall great service

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your lovely feedback!
We’re glad you’re happy with our products and service.

The Eastbrook Team

Rated 5 out of 5 stars

I’ve been dealing with Eastbrook for…

I’ve been dealing with Eastbrook for over 20 years, they are always a pleasure to deal with from office staff to drivers. A credit to the bathroom world.

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your amazing review and loyal support over the years!
We’re so glad you find us a pleasure to deal with.

The Eastbrook Team

Rated 5 out of 5 stars

Great products and range.

Great products and range.
Fantastic lead times.
Brilliant aftersales and service.
Also good support from area sales rep.

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your kind words!
We’re so happy you’re pleased with our products, service, and team support.

The Eastbrook Team

Rated 5 out of 5 stars

Online ordering process is easy

Online ordering process is easy, our rep James is great.
No complaints

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your great feedback!
We’re so glad you find the ordering process smooth and that James has been a great support.

The Eastbrook Team

Rated 5 out of 5 stars

great quality baths and towel…

great quality baths and towel radiators.
Proudcts arrived within 48 hours

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the lovely feedback!
We’re so pleased you’re happy with the quality and our fast delivery.

The Eastbrook Team

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, very extensive range. Great range of off standard sizes.

20 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the fantastic feedback!
We’re so glad you’re happy with our range and service.

The Eastbrook Team

Rated 5 out of 5 stars

The customer service is brilliant and…

The customer service is brilliant and the rep Adan which for my company is a 100 percent dedicated on updating me with the latest products and is a valued added staff member to the Eastbrooks brand and team.

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your wonderful review!
We’re so glad you’re happy with our customer service, and we’ll be sure to pass your kind words on to Adan.

The Eastbrook Team

Rated 5 out of 5 stars

Excellent Service from Eastbrook Bathrooms & Michael Saava

Had a great experience with Eastbrook Bathrooms. Their product range is top-notch, and the quality is outstanding. Special thanks to their London Rep. Michael Saava—he was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free as always. Highly recommend both Eastbrook and Michael for anyone planning bathrooms for their New developments.
London Design & Build Services Ltd.

10 January 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the fantastic feedback!
We’re thrilled you’ve had such a positive experience and appreciate the shoutout to Michael—he’s a valued member of our team.

The Eastbrook Team

Rated 5 out of 5 stars

Amazing service and quick delivery!

I have been an Eastbrook customer for a while now,
they are amazing & efficient
Michael Sava the sales Rep is always helpful and always helps out when I'm in a pickle!

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for the lovely feedback!
We’re so glad you’re happy with our service, and we’ll pass your kind words on to Michael.

The Eastbrook Team

Rated 5 out of 5 stars

Every business faces its challenges…

Every business faces its challenges from time to time, but it's how those challenges are met that truly defines a company's culture. Having worked with Eastbrook for over 20 years, I can say with complete confidence that they consistently demonstrate excellence through their people and service.

From our dedicated BDM Patrick Buckley, to Steve Auger—our reliable Southwest delivery driver, to the outstanding sales team including Roxy, Wendy, Denise, Leah, Charlene, Kieron, Joe, James—everyone plays a crucial role. Charlotte in accounts, Lindsay Jake and Joanne in technical and aftersales are also key to ensuring everything runs smoothly.

It’s this cohesive and professional team that makes Eastbrook stand out. Their continued commitment to service and support is why they remain a trusted partner after all these years.

Zeal Interiors - Penryn, Cornwall.

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for your amazing review and continued support over the years!
We’re incredibly proud of our team and are so grateful for your recognition of their hard work and dedication.

The Eastbrook Team

Rated 5 out of 5 stars

Eastbrook Quality

Eastbrook have a large range of products with everyone's budget in mind. I would recommended them to anyone for there service and quality.

21 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you for your kind words and recommendation!
We’re so pleased you appreciate our range and service.

The Eastbrook Team

Rated 5 out of 5 stars

Since I started in The Bathroom…

Since I started in The Bathroom Showroom Emerson’s Green Patrick Buckley From Eastbrook has been next to none! He can’t be helpful enough with any product questions, charity days and just generally being a lovely person! Patrick was the reason I started using Eastbrook and will continue to do so. The products come quickly and at a good standard, my favourite is the brass shower bundle. We all need to be a bit more like Patrick and life would be so lovely :-)

22 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for your kind words and support!
We're thrilled to hear how much Patrick has helped you. It's also great to hear you're enjoying the brass shower bundle; it's a firm favourite of ours too!

The Eastbrook Team

Rated 5 out of 5 stars

Eastbrook Bathrooms

Service is impeccable and we love our driver! Heart and sole of the business is the people who work there from office to delivery team. The products are reliable to the fact we've barely had any issues in many years.
EN1

21 May 2025
Unprompted review
Eastbrook logo

Reply from Eastbrook

Thank you so much for your wonderful feedback!
We're truly grateful for your kind words about our team – they are indeed the heart and soul of what we do. It's fantastic to hear our products and service continue to meet your expectations year after year.

The Eastbrook Team

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