East Cheshire Mortgages Reviews 

69
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul was excellent and so supportive from start to finish. As a first time buyer, this process can be overwhelming and confusing, so I appreciate that he was always at the other end of the phone to an... See more

Company replied

Rated 5 out of 5 stars

We can't recommend East Cheshire Mortgages highly enough !!!! Fantastic service, providing much needed support throughout from start to finish, Answering emails, phone calls straightaway without h... See more

Company replied

Rated 5 out of 5 stars

Paul at East Cheshire Mortgages has provided an outstanding service each time my husband and I have contacted him over the last 10 years. He listens carefully to what help we require and sources suita... See more

Company replied

Rated 5 out of 5 stars

We have used Jack Ward at East Cheshire Mortgage’s for both our Residential and Buy To Let Mortgages. The service provided each time is outstanding, with the full product being fully explained and an... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

East Cheshire Mortgages are impartial brokers and have no ties to influence the decision making process. This gives us the freedom to find and recommend the most suitable deal for you, the customer. We listen to your specific requirements, then provide the most appropriate solution to your mortgage and loan needs. Whatever your circumstances, it is likely that we will be able to help. If your requirements really are impossible to meet, we will tell you before any expense is incurred. We DO NOT pass you along a 'production line' - we keep personal control of all our cases from start to finish. "We make it look pretty easy don't we? That's how we want to keep it."


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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4.9

All reviews

(69)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, responsive and supportive

Paul was excellent and so supportive from start to finish. As a first time buyer, this process can be overwhelming and confusing, so I appreciate that he was always at the other end of the phone to answer my questions and make this process as seamless as possible. Paul‘s responsiveness contributed to a fast purchase for me, just 10 weeks from start to finish. I will definitely be using Paul again and recommend him tenfold.

30 April 2026
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Taz. Very much appreciated. Hope the new house is just what you want and all goes well with the move.
Paul

Rated 5 out of 5 stars

Couldn’t not recommend enough. Brilliant service.

We’ve been using East Cheshire Mortgages for a good few years now, and the service has always been excellent. Jack has been brilliant throughout and is consistently professional, knowledgeable, and straightforward.

He explains everything clearly, keeps the process simple, and always makes what could be a stressful situation feel smooth and manageable. We really value his honest advice and efficiency.

Highly recommend Jack and Paul at East Cheshire Mortgages to anyone looking for reliable, professional mortgage support.

5 January 2026
Unprompted review
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Reply from East Cheshire Mortgages

Hi Tom, thank you for leaving such a positive review, greatly appreciated. We look forward to working with you in the future. ECM.

Rated 5 out of 5 stars

Couldn’t recommend enough🙂

This is my third time using Paul at east Cheshire mortgages , would highly recommend !! Made the whole process stress free and was always able to answer any questions we had quickly. Paul also kept to us updated the whole time without us having to ask.

6 August 2025
Unprompted review
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Reply from East Cheshire Mortgages

Thank You Megan. Always a pleasure. Just shout if you need me.

Rated 5 out of 5 stars

Remortgage in 3 weeks from start to…

Remortgage in 3 weeks from start to finish. And that included a change in solicitor. Just very competent and cannot praise highly enough. Jack focuses on what is important and gets the job done.

24 June 2025
Unprompted review
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Reply from East Cheshire Mortgages

Hi Richard, thank you for taking the time out to leave us a review, its greatly appreciated. We look forward to working with you again soon. ECM

Rated 5 out of 5 stars

Well well well…….

Well well well……..

Where do I start! Jack and Paul from East Cheshire mortgages were absolutely fantastic from start to finish. It was our first time buying our property with myself and my girlfriend and the help and support we got was outstanding.

The service they offer is 5 stars and would highly recommend with others.

Thanks for all your hard work and making our dream come true.

19 May 2025
Unprompted review
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Reply from East Cheshire Mortgages

Hi Charlie, thank you very much for taking time out to leave us a review. We're really pleased to hear you're happy with the service you both received. ECM.

Rated 5 out of 5 stars

100% recommended

We've used East Cheshire Mortgages before and always been impressed with their solutions and service, and have introduced family and friends who have been equally impressed - this time we needed fresh advice and within 24 hours they had given us a guaranteed solution to our situation (thanks Paul) - this has enabled us to buy our dream home. 100% recommended

17 March 2025
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Nigel, we really appreciate the feedback. Always our pleasure, ECM.

Rated 5 out of 5 stars

Very reliable and professional staff

Jack Ward was always diligent and professional from the very right beginning of the mortgage process, all the way through to the end.

29 November 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thank you. Jack is a valued member of the team and I'll be glad to pass your comments on to him.

Rated 5 out of 5 stars

Fantastic!

Jack was fantastic from start to finish. Despite some mistakes by the lender, Jack was always on hand to help and offer reassurance through his professional approach. Would highly recommend East Cheshire Mortgages to anyone!!

3 September 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Adam. We really appreciate you taking the time out to leave us a review. Always our pleasure. ECM

Rated 5 out of 5 stars

True professional

We as a family are very pleased and grateful for the work this firm has provided us. Especially Jack. He has been a gem and an absolute true professional. He never let any task go over time and we were kept informed every time through this procedure. We could not ask for more. As a family we are really thankful and appreciate what Jack has done for us.
Thank you again

21 June 2024
Unprompted review
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Reply from East Cheshire Mortgages

Hi Mehdi, thank you for your kind words we really appreciate it. Best Wishes, ECM

Rated 5 out of 5 stars

Highly recommend!

Couldn’t fault the experience we had with these guys! Paul was amazing and made sure we were informed all the time, will definitely be using again if needed. Highly recommend

4 June 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Chloe. Always a pleasure . .

Rated 5 out of 5 stars

Amazing service

Hi, I would highly recommend east cheshire mortgages without a doubt. They have provided an excellent service from start to finish, Jack Ward has been amazing throughout this process.

23 May 2024
Unprompted review
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Reply from East Cheshire Mortgages

Hi Shamima, thank you for taking the time to leave such positive feedback. We really appreciate it.

Rated 5 out of 5 stars

Rob and Julie would like to send Paul…

Rob and Julie would like to send Paul a massive thank you for all the hard work he has done for us.
Paul has been really helpful and kept us up to date with everything.
He’s polite and positive in the work he does.

15 March 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thanks You Julie. Always a pleasure. This one was a bit of a 'trek' for you so I'm so pleased its all worked out in the end . . I feel Rob might have a bit of a job on at weekends now !
Best wishes in your new house.
Paul

Rated 5 out of 5 stars

We want to thanks Paul for all his hard…

We want to thanks Paul for all his hard work and support finding us the best mortgage lender. He made it very easy and straightforward since the beginning , he also recommended us the best solicitor , everything has come out perfectly
Everyone in Macclesfield and surroundings should come to East Cheshire mortgages if they need a mortgage advisor the best in town!

15 March 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thank you very much Gabriella for your kind words. We look forward to working with you in the future.

Rated 5 out of 5 stars

Thank you for all your help it is…

Thank you for all your help it is really appreciated. Jack was knowledgeable, professional and was always available to talk. I would highly recommend their services.

24 January 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thanks for your kind words Simon. We really appreciate the positive feedback.

Rated 5 out of 5 stars

Professional service

Jack has gone above and beyond to help us get are mortgage, his advice has always been on point throughout every step of the way! As first time buyers he has made the process pain free! I would highly recommend.

23 January 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Steven. We really appreciate the feedback. We look forward to working with you again in the future. The ECM team

Rated 5 out of 5 stars

Outstanding service

Jack’s support through a recent re-mortgage has been absolutely outstanding. He kept in constant contact with us throughout the entire process, keeping everything on track and guiding us through various requests from the lender.
I highly recommend Jack and the team at East Cheshire Mortgages, as they have offered a completely professional and personal service over many years and we will be continuing to use them for all our future requirements.

19 January 2024
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Lesley . . Its been a 'trying' 3 months in this industry with so much changing and with very little notice. I know Jack went over and above for you but its still nice to be acknowledged. Many Thanks
Paul

Rated 5 out of 5 stars

Everybody needs Paul

Everybody needs Paul when buying a house! He made a process that is ordinarily hard and stressful one of the easiest process!
His attention to details and speeds are next level.
We found a house and had a mortgage within a day!
Nothing was ever to much trouble! Emails and queries were answered within minutes always.
He listens to everything and explained everything exactly as it was going to happen.
We genuinely can’t thank you enough!

Emily & Frank.

15 December 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you for your kind words Emily. It was a pleasure helping you both get into that first house. We all wish you the very best of luck going forward. Just shout if you need me again. Kind Regards . . Paul

Rated 5 out of 5 stars

An extremely professional

An extremely professional, helpful and courteous company. They have helped me on several occasions and really helped me grow my business. Paul runs a fantastic team.

6 December 2023
Unprompted review
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Reply from East Cheshire Mortgages

Thank you Bill. Always a pleasure and never a chore. Speak soon . Paul

Rated 5 out of 5 stars

i genuinely can't thank enough to Mr

i genuinely can't thank enough to Mr Robert Sharpe from East Cheshire Mortgages , i am self employed and tried to get mortgage last two years with other Brokers and not been successful, but with Mr Robert it was successful in first try, i would highly recommend ECM for any one that needs professional

22 February 2023
Unprompted review
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Reply from East Cheshire Mortgages

Hi Dazo, thank you for taking the time out to review Robs services. We will feed this back to him. Many thanks. ECM

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