Tried to make a reservation for a restaurant in France. This company came up as an option to book a table. Never read anything about subscribing to a monthly fee. Now I see there has been a... See more
Company replied
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Platform helps book reservations, etc. If have issues with billing or monthly payments, their team was quick to assist. Much appreciated.
Company replied
The customer service itself was good. The staff were helpful and sent me multiple forms of confirmation when they were able to get an exact driver and time. The taxi however never arrived. When... See more
I used the service once and it was efficient plus the follow up call was a bonus. It is not the type of service I have needed before or will possibly need in the future.
Company replied
3.7
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 month
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I did not took an abonnement and you…
I did not took an abonnement and you charges me for € 49.- that’s not correct. Please refund.
6 September 2024
Unprompted review
Reply from Easy Rsv
Email: contact@easy-rsv.com
Téléphone: 01 89 71 69 04
Bonjour,
Nous sommes sincèrement désolés pour toute confusion liée à notre service de conciergerie.
Easy Rsv met à votre disposition un assistant personnel, disponible 7 jours sur 7, pour vous aider dans toutes vos réservations : restaurants, taxis, hôtels, voyages, spectacles, et plus encore.
Chaque jour, nous aidons nos clients à gagner du temps sur leurs réservations et leur fournissons des conseils pour simplifier leur quotidien.
Notre service débute par une période d’essai de 3 jours à 0,01€, puis se poursuit par un abonnement de 49€ par mois, annulable à tout moment, et bien entendu, garanti satisfait ou remboursé !
Les détails de l’abonnement sont indiqués de manière claire et répétée sur notre site web, notamment avec une case à cocher pour confirmer votre consentement. De plus, pour éviter toute confusion, nous envoyons des SMS et des emails dès l’inscription pour rappeler nos conditions et expliquer le service.
Cependant, soyez rassuré, notre abonnement est garanti satisfait ou remboursé. Pour retrouver votre compte et procéder au remboursement, merci de nous contacter par téléphone au 01 89 71 69 04 ou par email à contact@easy-rsv.com.
Notre service client se fera un plaisir de répondre à vos demandes dans les plus brefs délais et vous rappellera en cas d'indisponibilité.
Cordialement,
Nora de Easy Rsv
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