These folks are real and down to earth. They work with their other lots and will get you the vehicle you want, unlike drivetime and their doodoo cruisers. As an added bonus they have great movie t... See more
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We are a locally based, family owned business. Our family has been in the automobile and auto-finance business since 1911. Easy Auto was started in 1991 in Cleveland, Tennessee. We now have additional locations in Chattanooga, Murfreesboro, and Knoxville, Tennessee, as well as in Rome and Dalton, Georgia. We Specialize in Second Chances. We understand that bad things happen to good people, so we make our financing decisions differently than banks or franchised car dealerships. Easy Auto is known as one of the leading buy here pay here used car dealerships in our area, while offering a new car buying experience along the way. We report to all three major credit bureaus. We want to help people with bad credit, no credit, bankruptcies, and repossessions re-establish themselves. We have never sold any of our accounts, so our customers deal with us from the first payment to the last and we get to know our customers along the way.
Contact info
1800 Mt. Vernon Dr. NW, 37311, Cleveland
- 4235591196
- info@easyautoonline.com
- easyautoonline.com
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This is my 9th vehicle from then
This is my 9th vehicle from then, the staff are always happy, welcoming, and helpful. I'll go back again
Wonderful dealership!
Easy Auto was amazing to work with. Especially Rick and Jesse in the office. They not only worked with us, they worked for us! The dealership has plenty of options for vehicles, they come with a warranty and are affordable. We will definitely be back to get our next vehicle there. Thank you, Easy Auto!
This is my 2nd purchase with Easy auto…
This is my 2nd purchase with Easy auto and I couldn't be happier. The team listened to.my wants and needs and made it happen for me once again! Jesse was super friendly and informative thru the whole process. Customer service is just top tier, all the guys stood and all shook hands with me on my way out the door! 👌
The warranties on the car is also wonderful! I will recommend them to others as well as continue to do business with them in the future. Great job Easy auto, Murfreesboro location👍👍
We love Easy Auto
We love Easy Auto , we have bought 2 cars from them, they are amazing , ask for Jesse Ball , he will take care of you , Thank you Jesse for all you do , we appreciate you !!!!!! Brandon, Beverly Hickman
Colby is awesome
Colby is awesome! He always makes our time and money there worth it. Told him what my wife wanted and he found just that. Awesome guy and great place
I wasn't pressured into buying…
I wasn't pressured into buying something I didn't want. I was able to look around and test drive several cars and I wasn't relagated to just one or two cars. I had a wide variety to choose from. Everyone was friendly and answered any questions I had.
Mary got me in a car
Mary got me in a car. She’s the best. If you go to easy auto ask for Mary. She got you!! Great experience
Working with Easy Auto has been a…
Working with Easy Auto has been a wonderful experience. Jesse was great and very attentive and git everything handled very quickly. I would gladly return for another chance with this experience.
Love my sale lady employee was amazing…
Love my sale lady employee was amazing treated with kindness
Easy Auto Rocks
I have been dealing with Easy Auto for 5 years now. I love my 2020 Buick and just bought a 2016 Jeep Rubicon. Anthony and Aaron are awesome at what they do. I’m sure I will fall in love with another car at Easy Auto eventually. Thank you for an amazing experience at Easy Auto. U guys Rock.
Had a awesome and easy experience with…
Had a awesome and easy experience with Jesse at Easy Auto of Murfreesboro. Bought an awesome truck at a very reasonable price! Im so happy they were able to work with me and my bad credit! Thanks guys!
They made my purchase fast and easy
They made my purchase fast and easy. They were not at all pushy. Before I knew it, I was driving away in my new car!!!
Easy Auto Remarkable
I’m a returning customer they make me feel at home . Always go the extra mile to accommodate my needs. Thank you easy auto staff for all your help
Good place to go for a car
The staff was very friendly.
And I have a good experience.
I definitely would recommend them.
Nice people and very helpful
Nice people and very helpful. Will go out of their way to do what is right.
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