EasyBikeParts Reviews 

65
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

One of the few suppliers I've found that do a full bearing kit for my bike that's reasonably priced. Easy and simple I don't need to hunt around for the individual bearings and even though I'm in Aust... See more

Rated 5 out of 5 stars

The Brake levers changed the game the bite point and reach adjustment make the brakes feel extremely responsive and offer a ton more The Brake levers really changed the game! The bite point and reach... See more

Rated 5 out of 5 stars

I had to contact them about my order and they were very quick to respond and very helpful. I would definitely recommend them.

Rated 2 out of 5 stars

Hangar screw provided was too long and caused issues with axle location, local bike shop helped resolve. Used original screw to solve issues. If going to sell parts as compatible for a specific make/m... See more

Company replied

Company details

  1. #27 of 32 best companies in Bicycle repair shop
  2. #75 of 92 best companies in Bicycle Shop
  3. #47 of 55 best companies in Bike accessories store

Written by the company

Easybikeparts specializes in high-quality replacement parts and service kits for all types of bicycles, including mountain bikes, road bikes, and e-bikes. Based in the UK, we proudly serve cyclists around the globe, offering precision-engineered products designed to meet the needs of every rider, from weekend enthusiasts to seasoned professionals. Whether you’re looking for frame pivot bearings, headset kits, brake pads, or pedal service kits, Easybikeparts provides expertly crafted solutions tailored to your bike model. Our commitment to quality ensures every product enhances your cycling experience while delivering exceptional value. With fast, reliable global shipping and customer-focused service, we make it easy to get the parts you need, wherever you are. Explore our range today and discover why cyclists worldwide trust Easybikeparts for bike maintenance and upgrades. Visit us online to shop or contact our team for expert advice!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

65 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(65)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My last order never arrived

My last order never arrived, update, it finally arrived but at the wrong address, that’s down to Royal Mail

1 December 2025
EasyBikeParts logo

Reply from EasyBikeParts

Hi John, I’m really sorry to hear your last order never arrived. Please email us at contact@easybikeparts.co.uk
with your order number and delivery address, and we’ll get this sorted for you as quickly as possible.

Rated 4 out of 5 stars

Great service

Fast turnaround, great communication.
Sadly the bottom bearing wasn't the right one for my 2016 Diverge, but fortunately I was able to find it locally.

The Cannondale bearings I also ordered were spot on, so thanks for that.

2 December 2025
Rated 2 out of 5 stars

Good idea, has own problems

This product is a great idea to fix the problem of hoses running through headset bearings on frames that do not allow other ways to run cables, although the end result still has its own downfalls and I won’t be running the product unfortunately. Hoses and cables are damaged by the stem when the bars turn

3 October 2025
EasyBikeParts logo

Reply from EasyBikeParts

Thanks for your feedback. To prevent damage to your cables, it’s important to make sure there’s a good level of slack in your cables and hoses between where they exit the headset and where they connect to the handlebars. This helps prevent the cables from being pulled or damaged when you turn the bars.

Rated 1 out of 5 stars

DO NOT TRUST

DO NOT TRUST! Absolutely a SCAM.
Ordered item with reasonable lead time. Item never arrived after a month. Royal Mail Tracking number was fake and no reply from customer service. Have requested a refund and no reply again, have reached out on their instagram but once again no reply.

If you want your money taken for nothing then go ahead and order from “easy bike parts”

Was anything but easy trying to get a response from them.

Please save your money and time and go elsewhere.

Update: In response to company’s reply, I did email your contact, and had no response. Seeing as you are responding ONLY to reviews, how about you issue me a refund as I have requested now on multiple platforms:

Contact@easybikeparts
Instagram
Trust pilot

With regards tracking number, I understand that it will only update once it has been delivered, but my order never arrived, so there for either the item was never sent, or lost in transit either way. I want a refund it’s been over a month.

12 October 2025
Unprompted review
EasyBikeParts logo

Reply from EasyBikeParts

Hi there,

We’re sorry to hear about your experience. Please note that when selecting Royal Mail 1st Class postage, the tracking number only updates once the item has been delivered, as this service does not include step-by-step tracking updates.

If you’re having an issue with your order, the best way to reach us is via email, rather than Instagram, as our support team handles all order queries directly through that channel.

Please email us at with your order number so we can look into this for you right away.

Kind regards,
EasyBikeParts Team

Rated 5 out of 5 stars

GREAT PEOPLE TO WORK WITH!

Regardless of the location - I am in the US, Easybikeparts communication and response to my question and how easy they made it for me to purchase replacement parts was awesome. I am also a very happy customer to their version of levers for SRAM Guide brakes. Thank you and great job!! Look forward to see more items in your inventory.

24 September 2025
Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service, ordered the bearings I required and they arrived very promptly.

Unfortunately one of the bearings was the wrong size so I contacted easybikeparts and explained, they were more than helpful and agreed to post out the correct size bearing I needed at no extra cost!

Would recommend

1 September 2025
Rated 1 out of 5 stars

Already paid but shipment is MIA

Already paid but no clue where my pack is. After purchasing got a shipment notice in two days, and everything looked dandy. But tracking number does not elicit response from RoyalMail's webpage, even after seven days.

3 July 2025
EasyBikeParts logo

Reply from EasyBikeParts

Hi Javier,

Thanks for your feedback. We’re sorry to hear you're having trouble with the tracking. We’ve double-checked on our end and can confirm that the tracking is working perfectly and your order is showing up as expected. We’ve also re-sent the tracking link and order details to your email to make things easier.

It might be worth trying a different browser or clearing your cache, as sometimes Royal Mail's site can be a bit fussy.

If you’re still having issues, please don’t hesitate to get in touch directly to our email contact@easybikeparts.co.uk we’re always happy to help.

Rated 5 out of 5 stars

Top notch service and product.

Top notch service and product.
I emaild them to see if there internal routed headset cup would work with my bike , and got a reply very quickly .
I then oedered the part wich arived quickly .
The quality is amazing , very impressed with easy bike parts .

30 June 2025
Rated 2 out of 5 stars

Delivery times

I ordered two small frame bushings and the estimation was 1-2 days but haven't heard any updates or notices from them or a shipping company yet. Reached out via email and insta and haven't heard back yet. Been a couple days now getting worried

26 June 2025
Unprompted review
EasyBikeParts logo

Reply from EasyBikeParts

Thanks for your feedback, and we're really sorry for the delay and lack of response. International orders typically take an additional 1–2 days to be prepared and handed over to the delivery company, especially during busy periods, apologies that this wasn’t made clearer at the time of ordering.

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