Easy Garden Irrigation Reviews 

7,532
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speedy dispatch and prompt delivery of their orders, often arriving in record time. The products themselves are frequently highlighted for their excellent quality and competitive pricing, with many finding exactly what they needed for their irrigation systems. People also appreciate the efficient and helpful customer service, including friendly communication and quick responses to queries. However, some customers also noted issues with product descriptions not being clear, leading to incorrect items or expectations, and occasional problems with delivery times not matching advertised promises. A few other people also felt that some products were not as robust as expected or had difficulties with installation, such as leaking connectors or kinking hoses.

What people talk about most

Product

People report positive experiences with product quality, noting that items are well-made, durable, and fit... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the prompt and... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and promptness.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I phoned them for advice on wether a pressure regulator I purchased 4 years ago was in need of replacement.They suggested a couple of tests I could do but suspected as I did that it had now developed... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Parcel got damaged in transit and some items went missing. A quick email to Easy Garden Irrigation, Ben replied within half an hour, checked the parcel images and confirmed... See more

Company replied

Rated 5 out of 5 stars

Easy website to use. Regular friendly communication from the company; going out if their way to welcome me to their site and thanking me for the purchase of Fitt NTS Master Plus garden hose. Hose arri... See more

Company replied

Rated 5 out of 5 stars

What an absolute pleasure it was shopping with this company. It’s the first time I have bought anything like this and the website help, online guides, offer of help over the phone is amazing. This com... See more

Company replied


Company details

  1. #2 of 7 best companies in Irrigation equipment supplier
  2. #9 of 191 best companies in Garden centre
  3. #1 of 67 best companies in Landscaping Supply Shop

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,532)

587 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your kind review. We're delighted to hear you had such a positive experience with us. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service. Very prompt delivery; the irrigation system is great.

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Les,

Thank you for your fantastic review. We're delighted to hear you were pleased with our service, prompt delivery, and your irrigation system. We really appreciate your support and hope you enjoy using it for years to come. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great irrigation with easily replaceable parts and spares.

My puppy chewed up many parts of the irrigation set up over winter. Once I’d worked out what individual elements to replace, it was very and simple to order and refit. A great system up and running again, and for not too much money.

23 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Lanny,

Thank you for your fantastic review! We're sorry to hear your puppy took such an interest in your irrigation system, but we're delighted you were able to find the replacement parts you needed quickly and easily. It's great to know everything is back up and running without costing too much. We really appreciate your support and look forward to helping with any future irrigation needs. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good selection and Video’s online to…

Good selection and Video’s online to explain product guide

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Marion,

Thank you for your great review! We're delighted to hear you found our product selection and online videos helpful when choosing and using our products. We appreciate your feedback and are pleased these resources made your experience even easier. We look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Order came very quickly

Order came very quickly. The goods were well packaged and in good order.

22 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Peter,

Thank you for your wonderful review! We're delighted to hear your order arrived quickly and that everything was well packaged and arrived in perfect condition. We take great care to ensure every order reaches our customers safely, so it's great to know this was reflected in your experience. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good service

30 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your 5-star review! We're so pleased to hear you were happy with our service. Our main priority is leaving our customers with a positive experience. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

The delivery was on time and the…

The delivery was on time and the product is great.

30 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Roger,

Thank you for your great review! We're delighted to hear your order arrived on time and that you're pleased with the product. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great product and service.

Great product and service.
Highly recommended

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Steven,

We're happy to hear that you were pleased with our product and service. Your recommendation means a lot to us!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Great products and super responsive…

Great products and super responsive customer service. I was greatly impressed when I needed to change an order at short notice. I’d wholeheartedly recommend them.

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Ben,

Thank you for your fantastic review! We're delighted to hear you were impressed with our products and customer service, and that we could help with your last-minute order change. We truly appreciate your recommendation and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Nigel,

Thank you for your excellent review! We're delighted to hear you were pleased with both our service and pricing. We really appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, price and quality of products. Unlikely to go elsewhere now.

22 June 2026
Unprompted review
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Alexander,

Thank you for your wonderful review! We're delighted to hear you were pleased with our service, pricing, and product quality. Your loyalty means a great deal to us, and we look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to order

Easy to order, well set out website and delivery was very fast.

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Andrew,

Thank you for your kind review! We're delighted to hear you found our website easy to use and that your order arrived quickly. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great service and communication

Great service and communication, speedy delivery.

22 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Steve,

Thank you for your great review! We're pleased to hear you were happy with our service, communication, and speedy delivery. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great range of components for all…

Great range of components for all garden irrigation schemes. Easy website to select and order from. Good order delivery times and reasonable prices as well.

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Anthony,

Thank you for your fantastic review! We're delighted to hear you found our range of irrigation products, website, pricing, and delivery service met your expectations. We really appreciate your support and look forward to helping with your future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent value for money and service…

Excellent value for money and service as usual

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mike,

Thank you for your wonderful review! We're delighted to hear you continue to find our products excellent value for money and our service consistently reliable. We really appreciate your continued support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service at every stage.

Excellent service at every stage.

23 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Dawn,

Thank you for your excellent review! We're delighted to hear you received great service at every stage of your experience with us. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Fantastic service very helpful

Fantastic service very helpful

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Wayne,

Thank you for your wonderful feedback. We’re delighted to hear that you found our service fantastic and our team helpful. Providing friendly, knowledgeable support is something we take great pride in, so your comments are greatly appreciated. Thank you for choosing Easy Garden Irrigation. We truly appreciate your support and look forward to assisting you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

All very good

All very good. Quick delivery

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Alexander,

Thank you for your kind feedback. We’re delighted to hear that everything was very good and that your order was delivered quickly. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Happy customer

Product exactly as expected. Delivered promptly

19 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Robin,

Thank you for your wonderful feedback. We’re delighted to hear that you’re a happy customer and that your product was exactly as expected and delivered promptly. We truly appreciate your support and thank you for choosing Easy Garden Irrigation. We look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

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