Easy Garden Irrigation Reviews 

7,561
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive range of quality irrigation products, finding them fit for purpose. Many highlight the quick and efficient delivery service, with orders often arriving promptly and well-packed. Reviewers also appreciate the helpful, friendly customer service, noting clear communication, swift responses, and an easy, trouble-free ordering process. However, some customers experienced order fulfillment issues, including incorrect items or dispatch delays. A few also noted that product descriptions sometimes lacked clarity on specific features, or raised occasional concerns about product quality, such as hoses kinking.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great range of irrigation kit items and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Service

People report positive experiences with service, often highlighting the excellent and efficient support... See more

Order

Consumers find order to be a positive experience, often highlighting the ease of ordering and the quick... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the products as very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company holds a great range of irrigation kit items and lots of online guidance. Delivery was fast and telephone service was helpful. An extra that would be nice is a brief title saying what each... See more

Company replied

Rated 5 out of 5 stars

I phoned them for advice on wether a pressure regulator I purchased 4 years ago was in need of replacement.They suggested a couple of tests I could do but suspected as I did that it had now developed... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Parcel got damaged in transit and some items went missing. A quick email to Easy Garden Irrigation, Ben replied within half an hour, checked the parcel images and confirmed... See more

Company replied

Rated 5 out of 5 stars

Easy website to use. Regular friendly communication from the company; going out if their way to welcome me to their site and thanking me for the purchase of Fitt NTS Master Plus garden hose. Hose arri... See more

Company replied



Company details

  1. #2 of 6 best companies in Irrigation equipment supplier
  2. #8 of 190 best companies in Garden centre
  3. #1 of 67 best companies in Landscaping Supply Shop

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,561)

615 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round excellent service and really…

All round excellent service and really helpful telephone advice. Thank you!

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Steve,

Thank you for your fantastic review. We're delighted to hear you were pleased with our service and found our telephone advice helpful. We really appreciate your kind words and look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Product was great

Product was great , made my job easy , can’t fault any thing. 👍

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Stephen,

Thank you for your wonderful review. We're delighted to hear the product made your job easier and that you were happy with your experience. We really appreciate your feedback and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great everything I needed and advice…

Great everything I needed and advice all in one place !

22 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your fantastic review. We're delighted to hear you found everything you needed and that our advice was helpful too. We really appreciate your support and look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Pat,

Thank you for your wonderful review. We're honoured to be your go-to company for irrigation and truly appreciate your continued support. We look forward to helping you with your gardening needs again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Subbu,

Thank you for your kind review. We're delighted to hear you were pleased with the quality of your purchase and that it arrived on time. We really appreciate your feedback and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

What I like about easy garden…

What I like about easy garden irrigation, is the irrigation! Okay, it’s timeous setting the whole set up but once it’s organised, well what a time saver! It’s as easy as turning on a tap & half an hour later the plants are well soaked. Especially when it’s hot & your garden is melting away.

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Maryanne,

Thank you for your wonderful review! We're so pleased to hear your irrigation system is making watering your garden so much easier. While there's a little time involved in getting everything set up, it's great to know it's now saving you time and helping keep your plants thriving during the hot weather. Happy gardening! 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very fast delivery and half the price…

Very fast delivery and half the price of Hozelock

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Robin,

Thank you for your fantastic review. We're delighted to hear you were pleased with our fast delivery and great value for money. We really appreciate your feedback and hope to serve you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 4 out of 5 stars

Fast delivery but did not fully…

Fast delivery but did not fully understand my need, used a work around.

30 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi J Stent,

Thank you for taking the time to leave feedback for us. We're pleased to hear your order was delivered quickly, although we're sorry we didn't fully understand your requirements on this occasion. We are always on hand to provide post-purchase advice and support, and are happy to assist with any changes needed to an existing system.  We appreciate your comments and hope to serve you again in the future.  🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent value and efficient delivery.

Excellent value and efficient delivery.
Their customer support is also second to none.
If you're considering irrigation, these guys are no drips!

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Peter,

Thank you for your fantastic review! We're delighted to hear you were pleased with our value, efficient delivery, and customer support. We especially enjoyed your "no drips" comment—it certainly made us smile! Thank you for your support, and we look forward to helping you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your kind review. We're delighted to hear you had such a positive experience with us. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service. Very prompt delivery; the irrigation system is great.

1 July 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Les,

Thank you for your fantastic review. We're delighted to hear you were pleased with our service, prompt delivery, and your irrigation system. We really appreciate your support and hope you enjoy using it for years to come. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great irrigation with easily replaceable parts and spares.

My puppy chewed up many parts of the irrigation set up over winter. Once I’d worked out what individual elements to replace, it was very and simple to order and refit. A great system up and running again, and for not too much money.

23 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Lanny,

Thank you for your fantastic review! We're sorry to hear your puppy took such an interest in your irrigation system, but we're delighted you were able to find the replacement parts you needed quickly and easily. It's great to know everything is back up and running without costing too much. We really appreciate your support and look forward to helping with any future irrigation needs. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good selection and Video’s online to…

Good selection and Video’s online to explain product guide

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Marion,

Thank you for your great review! We're delighted to hear you found our product selection and online videos helpful when choosing and using our products. We appreciate your feedback and are pleased these resources made your experience even easier. We look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Order came very quickly

Order came very quickly. The goods were well packaged and in good order.

22 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Peter,

Thank you for your wonderful review! We're delighted to hear your order arrived quickly and that everything was well packaged and arrived in perfect condition. We take great care to ensure every order reaches our customers safely, so it's great to know this was reflected in your experience. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good service

30 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi,

Thank you for your 5-star review! We're so pleased to hear you were happy with our service. Our main priority is leaving our customers with a positive experience. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

The delivery was on time and the…

The delivery was on time and the product is great.

30 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Roger,

Thank you for your great review! We're delighted to hear your order arrived on time and that you're pleased with the product. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great product and service.

Great product and service.
Highly recommended

26 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Steven,

We're happy to hear that you were pleased with our product and service. Your recommendation means a lot to us!

Kind regards,
James - Customer Support

Rated 5 out of 5 stars

Great products and super responsive…

Great products and super responsive customer service. I was greatly impressed when I needed to change an order at short notice. I’d wholeheartedly recommend them.

29 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Ben,

Thank you for your fantastic review! We're delighted to hear you were impressed with our products and customer service, and that we could help with your last-minute order change. We truly appreciate your recommendation and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Nigel,

Thank you for your excellent review! We're delighted to hear you were pleased with both our service and pricing. We really appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, price and quality of products. Unlikely to go elsewhere now.

22 June 2026
Unprompted review
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Alexander,

Thank you for your wonderful review! We're delighted to hear you were pleased with our service, pricing, and product quality. Your loyalty means a great deal to us, and we look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

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