easyhome Reviews 

693
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and genuinely helpful throughout the entire purchasing process. Consumers also appreciate the smooth service, flexible options, and efficient delivery when acquiring items like furniture and household appliances. Some reviewers were not happy with unexpected billing discrepancies, delayed orders, and a general lack of proper communication from support. A few people additionally mentioned experiencing long wait times when trying to reach out for updates or attempting to resolve product issues. Others noted frustrations regarding unresponsive agents or problems getting clear answers regarding product returns and account setups.

What people talk about most

Staff

Consumers find staff to be exceptionally friendly, knowledgeable, and accommodating during their visits and... See more

Service

Users describe positive interactions with service, highlighting that everything went well and the staff... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful, patient, and... See more

Product

Reviewers highlight positive aspects of product quality, noting that items like living room sets, stoves, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful service, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman i worked with was energetic, friendly and informed. He made my experience with your store a pleasure. This day and age when saving is harder than every. Your easy set fair pricing he... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I originally started dealing with Ridhima and then Cindy the store manager toke over. Both of the lady’s were very patient and explained the process and payments to me... See more

Company replied

Rated 5 out of 5 stars

From my online and phone experience with ish?? R.Ishevanja to the delivery driver KULWINDER..it was the easiest and most pleasant experience I have had with customer service!!Ish did O/T helping me wi... See more

Company replied

Rated 5 out of 5 stars

I was in desperate need of a new livingroom set with a tv and a cool gamer set up for my husband. We had some credit issues in the past leaving us with more debt than we ever wanted to have, but we go... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.


Contact info

  • City Centre Drive 33, L5B 2N5, Mississauga, Canada

  • easyhome.ca

4.6

Excellent

TrustScore 4.5 out of 5

693 reviews

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1-star

Asks customers to review

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4.6

All reviews

(693)

650 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tiffany was super friendly and helpful…

Tiffany was super friendly and helpful and made the experience very enjoyable.

22 September 2026
easyhome logo

Reply from easyhome

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

i always have great service when…

i always have great service when dealing with Kemi and Marc.

24 September 2026
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Reply from easyhome

Hi Marcel, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great service!!

Great service!!

20 September 2026
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Reply from easyhome

HI Jessi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Delivered quick and efficiently

Delivered quick and efficiently

21 September 2026
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Reply from easyhome

Hi Chantal, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 4 out of 5 stars

This was my first time using Easyhome…

This was my first time using Easyhome for anything. Crystal made everything so easy and simple that I just had to sign and be home for delivery. The bedroom set she recommended for me is absolutely stunning!!!!! She really knew what I would like.

17 September 2026
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Reply from easyhome

Hi Katilina, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

5 star experience …

This is my second time with easy home and it has always been a five star experience. Our furniture has been great quality, the service is amazing and delivery is always smooth and seamless. I highly recommend!

20 September 2026
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Reply from easyhome

Hi Dina, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

The people

The people, the options and the ease.

20 September 2026
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Reply from easyhome

Hi Lisa, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

KULWINDER North Bay Ontario

From my online and phone experience with ish?? R.Ishevanja to the delivery driver KULWINDER..it was the easiest and most pleasant experience I have had with customer service!!Ish did O/T helping me with my sign up and getting everything set up. Can't stress enough about our delivery guy KULWINDER..he was polite..accommodating and curious. He saw an ice auger on our porch and asked about it.. we explained about ice fishing and he asked if we could take him out. ABSOLUTELY!! He is the person wanting to know and learn. This young Man is working and trying to learn! We were very happy with his service and customer service!!! On a Saturday by himself!!

19 September 2026
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Reply from easyhome

HI Melissa, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Sue made my experience amazing

Sue made my experience amazing. She lived out a recliner for md to try when I got to the store. It was more than what I was looking to spend every week. When I mentioned this to Sue she worked her magic and significantly reduced the price for me so I had to get the chair. Thanks Sue for your help 10 outta 10 service

18 September 2026
Unprompted review
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Reply from easyhome

Hi Bill, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Allways good with me

Allways good with me

15 September 2026
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Reply from easyhome

Hi Shane, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Good

Very friendly

19 September 2026
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Reply from easyhome

Hi Cassadie, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

I’m a previous satisfied customer

I’m a previous satisfied customer. From the office work to the delivery my purchase was handled extremely well.

6 September 2026
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Reply from easyhome

Hi Jen, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Awesome people 👏

Great service 👏

17 September 2026
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Reply from easyhome

Hi Miranda, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Great people in the store

Great people and very helpful

17 September 2026
easyhome logo

Reply from easyhome

HI Synthia, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Every one there is honest looks into…

Every one there is honest looks into everything for u gives u details sales

16 September 2026
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Reply from easyhome

Hi Carrie, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

The easy home people we're friendly

The easy home people we're friendly

16 September 2026
easyhome logo

Reply from easyhome

Hi Todd, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 2 out of 5 stars

Easyhome PTBO nasty

Easyhome PTBO years ago were really nasty to me I dealt with Lindsay; the store loved it. Only prob is it says free returns, and some staff don't allow it; they keep saying they will fix the issue. They just want me to keep paying, etc and when the updates are no longer available, this irritates me as well.

14 September 2025
Unprompted review
easyhome logo

Reply from easyhome

We understand how inconvenient this situation has been for you, and we appreciate you bringing it to our attention. Our team can provide more detailed support if you call 1-888-528-3279.

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