easyhome Reviews 

693
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and genuinely helpful throughout the entire purchasing process. Consumers also appreciate the smooth service, flexible options, and efficient delivery when acquiring items like furniture and household appliances. Some reviewers were not happy with unexpected billing discrepancies, delayed orders, and a general lack of proper communication from support. A few people additionally mentioned experiencing long wait times when trying to reach out for updates or attempting to resolve product issues. Others noted frustrations regarding unresponsive agents or problems getting clear answers regarding product returns and account setups.

What people talk about most

Staff

Consumers find staff to be exceptionally friendly, knowledgeable, and accommodating during their visits and... See more

Service

Users describe positive interactions with service, highlighting that everything went well and the staff... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful, patient, and... See more

Product

Reviewers highlight positive aspects of product quality, noting that items like living room sets, stoves, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful service, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman i worked with was energetic, friendly and informed. He made my experience with your store a pleasure. This day and age when saving is harder than every. Your easy set fair pricing he... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I originally started dealing with Ridhima and then Cindy the store manager toke over. Both of the lady’s were very patient and explained the process and payments to me... See more

Company replied

Rated 5 out of 5 stars

From my online and phone experience with ish?? R.Ishevanja to the delivery driver KULWINDER..it was the easiest and most pleasant experience I have had with customer service!!Ish did O/T helping me wi... See more

Company replied

Rated 5 out of 5 stars

I was in desperate need of a new livingroom set with a tv and a cool gamer set up for my husband. We had some credit issues in the past leaving us with more debt than we ever wanted to have, but we go... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.


Contact info

  • City Centre Drive 33, L5B 2N5, Mississauga, Canada

  • easyhome.ca

4.6

Excellent

TrustScore 4.5 out of 5

693 reviews

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1-star

Asks customers to review

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4.6

All reviews

(693)

650 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall everything has been great so…

Overall everything has been great so far very good communication
But my experience is not done yet. Still haven't got the stuff delivered, but everything so far is great. Thank you.

4 August 2026
easyhome logo

Reply from easyhome

Hi Jessy, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Costumer service is EXCELLENT

Costumer service is EXCELLENT

30 July 2026
easyhome logo

Reply from easyhome

Hi Nivia, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

very helpful

30 July 2026
easyhome logo

Reply from easyhome

Hi Tim, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Great service

Great service

30 July 2026
easyhome logo

Reply from easyhome

Hi Ralph, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Awesome staff at the kirkland lake…

Awesome staff at the kirkland lake store, ask for Allison, awesome lady

22 August 2025
Unprompted review
easyhome logo

Reply from easyhome

Hi Patricia, thank you so much for your kind words. Alison will appreciate it, and we are also delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Was able to get the exact couch I…

Was able to get the exact couch I wanted very professional and very nice staff to deal with 100% recommend I’m extremely satisfied

29 July 2026
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Reply from easyhome

Hi David, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Straight forward process and amazing…

Straight forward process and amazing people!

26 July 2026
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Reply from easyhome

Hi VAR, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Easy home they are very helpful and…

Easy home they are very helpful and good customer care

26 July 2026
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Reply from easyhome

Hi Arthur, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

Great service

The treatment i received was great.

27 July 2026
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Reply from easyhome

Hi Deanna, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

It was a great experience

It was a great experience. Julie Tyssentreated me with respect and honesty. She was welcoming and warm and made the experience easy and quite quick. I will definitely be back.

27 July 2026
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Reply from easyhome

Hi Michael, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

Very knowledgeable delivery driver of…

Very knowledgeable delivery driver of how the leasing works,

26 July 2026
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Reply from easyhome

Hi Micheal, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

The sales reps are the best!!!!

The sales reps are the best!!!!

24 July 2026
easyhome logo

Reply from easyhome

Hi James, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

Easy like the name

Easy, like the name! Friendly, fast. Fair.

26 July 2026
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Reply from easyhome

Hi Cass, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

Everyone was very helpful and …

Everyone was very helpful and considerate Very friendly

26 July 2026
easyhome logo

Reply from easyhome

Hi Lena, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyhome!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

The crew at Mayfield Common location…

The crew at Mayfield Common location have been truly awesome. They worked with me gave me their best advice and kind. Thanks

10 July 2026
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Reply from easyhome

Hi Lorie, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

She was great

My service was amazing she's good at her job

24 July 2026
easyhome logo

Reply from easyhome

Hi Shawn, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

I Love how he went above and beyond to…

I Love how he went above and beyond to help me find what I needed . Absolutly thankful for such an amazing worker at the Lloydminster Easyhome.

22 July 2026
easyhome logo

Reply from easyhome

Hi Cindy, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyhome!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

Curtis and Randy are always extremely…

Curtis and Randy are always extremely helpful!
Very responsive and courteous!
Always like dealing with them!

22 July 2026
easyhome logo

Reply from easyhome

Hi Lisa, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing.
I originally started dealing with Ridhima and then Cindy the store manager toke over.
Both of the lady’s were very patient and explained the process and payments to me and made it a smooth process,
The delivery boys were super fast! One of the couches wouldn’t fit, so one of the men offered suggestions on how to reorganize the living room to make it fit. The delivery boys were very nice (and super fast) hard working men!
Thank you!🙂

17 July 2026
Unprompted review
easyhome logo

Reply from easyhome

Hi Meghan, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

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