easyhome Reviews 

693
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and genuinely helpful throughout the entire purchasing process. Consumers also appreciate the smooth service, flexible options, and efficient delivery when acquiring items like furniture and household appliances. Some reviewers were not happy with unexpected billing discrepancies, delayed orders, and a general lack of proper communication from support. A few people additionally mentioned experiencing long wait times when trying to reach out for updates or attempting to resolve product issues. Others noted frustrations regarding unresponsive agents or problems getting clear answers regarding product returns and account setups.

What people talk about most

Staff

Consumers find staff to be exceptionally friendly, knowledgeable, and accommodating during their visits and... See more

Service

Users describe positive interactions with service, highlighting that everything went well and the staff... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful, patient, and... See more

Product

Reviewers highlight positive aspects of product quality, noting that items like living room sets, stoves, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful service, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman i worked with was energetic, friendly and informed. He made my experience with your store a pleasure. This day and age when saving is harder than every. Your easy set fair pricing he... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I originally started dealing with Ridhima and then Cindy the store manager toke over. Both of the lady’s were very patient and explained the process and payments to me... See more

Company replied

Rated 5 out of 5 stars

From my online and phone experience with ish?? R.Ishevanja to the delivery driver KULWINDER..it was the easiest and most pleasant experience I have had with customer service!!Ish did O/T helping me wi... See more

Company replied

Rated 5 out of 5 stars

I was in desperate need of a new livingroom set with a tv and a cool gamer set up for my husband. We had some credit issues in the past leaving us with more debt than we ever wanted to have, but we go... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.


Contact info

  • City Centre Drive 33, L5B 2N5, Mississauga, Canada

  • easyhome.ca

4.6

Excellent

TrustScore 4.5 out of 5

693 reviews

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1-star

Asks customers to review

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4.6

All reviews

(693)

650 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rebecca is a great manager thank you…

Rebecca is a great manager thank you for the great services

20 July 2026
easyhome logo

Reply from easyhome

We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

Rated 4 out of 5 stars

The staff was very nice and good service

The staff was very nice and good service

19 July 2026
easyhome logo

Reply from easyhome

Hi Denis, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

6 Stars

This is my 2nd time using this company and im more impressed than the 1st. Their delivery crew is absolutely outstanding they even helped my mother move out old furniture cause I wasnt there to do it. 5 star review with 6 star service. Thank you Sue and you unbelievable team.

17 July 2026
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Reply from easyhome

Hi Tyler, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easy home

Sincerely,
Your easyhome team

Rated 5 out of 5 stars

The experience was a good one

The experience was a good one. The staff was experienced and helpful.Received the product the same day.

17 July 2026
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Reply from easyhome

Hi Michael, we truly appreciate your positive feedback and are glad we could meet your
expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

I just delt with sankeit about a…payment method

I just delt with sankeit about a payment issue and he found a wonderful solution that worked better he was extremely helpful and efficient great customer service man and thats hard to find thank you sankeit for all your help and support

17 July 2026
Unprompted review
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Reply from easyhome

Hi Jeff, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyhome team

Rated 4 out of 5 stars

Delivery was fast and competent

Delivery was fast and competent, friendly floor staff made the transaction a breeze.

11 July 2026
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Reply from easyhome

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

The environment

The environment

11 July 2026
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Reply from easyhome

Hi Kareem, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

I was busy when ghey fiest came to my…

I was busy when ghey fiest came to my house due to that i missed them i phoned them back and asked if they could come back and they we back within a couple hours great customer service

10 July 2026
Unprompted review
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Reply from easyhome

Hi Terry, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

You took my concerns seriously and got…

You took my concerns seriously and got back to me very promptly. I look forward to having my case, looked at and resolved by the district manager.

Unfortunately, I do not have the same review for store 212 in Grand Prairie Alberta.

9 July 2026
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Reply from easyhome

Hi Elaine, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

I deal with easy home all the time

I deal with easy home all the time, staff is efficient and polite and delivery drivers are efficient and polite as well! Would definitely recommend them!

9 July 2026
easyhome logo

Reply from easyhome

Hi Stacy, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Always friendly and helpful great staff…

Always friendly and helpful great staff and they treat you like you're somebody, date is just because I had to put one but numerous times I've dealt with the Charlottetown store I've never had any reason to give them less than a 10 out of 10 for service

14 January 2026
Unprompted review
easyhome logo

Reply from easyhome

Hi Donald, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Patrick was a huge help finding the…

Patrick was a huge help finding the couch I requested very friendly and efficient.

8 July 2026
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Reply from easyhome

Hi Alyssa, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars
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Reply from easyhome

Hi Edadeen, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

I used Easy Home for my home financing…

I used Easy Home for my home financing and had a great experience. The process was smooth, transparent, and stress-free, with responsive staff who clearly explained all terms and tailored the solution to my needs. They made a complicated process feel simple, and I would happily recommend them to anyone looking for reliable, friendly home financing.

4 July 2026
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Reply from easyhome

Hi Cody, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

How pantient and polite and not once…

How pantient and polite and not once downgraded felt a great connection

6 July 2026
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Reply from easyhome

Hi Patrica we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Great staff to talk with and she is…

Great staff to talk with and she is always very helpful and very friendly. Customer service is great. A great store to deal with.

2 July 2026
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Reply from easyhome

Hi Grace, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

GREAT

THE STAFF WAS GREAT.

4 July 2026
easyhome logo

Reply from easyhome

Hi Ymir, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

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