Impossible to get a hold of anyone. Customer service is terrible. Finally got a hold of them for an address change & add an occasional driver and my insurance more than doubled (same postal code) wi... See more
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If could give 0 stars I would...I applied for a policy ..then after checking everything they updated the policy price which was fine..I accepted the offer ..then never heard anything back from Sonia..... See more
Sent me an email addressed to me, with a policy in my name, with a quote for someone I never even heard of, for a vehicle I never owned nor had a license for, senls asking for clarification, weeks lat... See more
We bought a CAA Easy insurance policy for our car. Easy Insurance ended the tie up with CAA in a year. When we went to another broker, we got a feedback that insurance is not reflected against my wif... See more
Company details
Information provided by various external sources
EasyInsure is Canada’s first ever full-service online insurance broker. Since our inception in 2007, by founders Grant Belanger and Leen Meyer, we have experienced significant growth and are now one of the fastest growing insurance brokerages in Canada. Tens of thousands of individuals and businesses have purchased insurance through us. With our focus expanding beyond personal insurance, we also offer a full suite of commercial insurance products. Some of the largest commercial groups in Canada have chosen us for their insurance needs.
Contact info
880 North Service Road, Suite 104, N8X3J5, Windsor, Canada
- 800-679-2640
- info@easyinsure.ca
- easyinsure.ca
1.1
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142 reviews
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customer service and call centre
accepting calls is always a hassle, every time you make a call you are forwarded to a voicemail where it is a gamble if you are called back. I have personally spent a good 3 hours being re-directed from the main secretary to different voicemails. products are very affordable although I have never placed a claim so I am unable to comment further than the customer service area.
4 April 2016
Unprompted review
Reply from EasyInsure.ca
Thank you for your feedback,
I would like to apologize for the wait times you experienced. We strive to provide a quick and efficient service to our clients and are continually working to improve our high call volume handling. We appreciate your feedback and will use it to improve the service we provide. Please let me know personally if there is anything I can assist you with at this moment. Again we apologize and look forward to providing you with a better experience in the future.
Sincerely,
EasyInsure Support Team
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