easylivingmobility.co.uk Reviews 

97
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

so i ordered a mobility scooter, 2days later after realizing it would not meet my needs in full, i telephoned to cancel, was told someone would call me back , a different department, ( I think you... See more

Rated 5 out of 5 stars

Louise at Wylde Green shop was very helpful in helping us to choose which style and size of riser/recliner chair was most suitable. She then arranged delivery within three days. Eminence chair was d... See more

Rated 5 out of 5 stars

we went into the shop in walsall to buy a walking cane & came out having bought a powered armchair. this was delivered 5 days later as arranged. delivered promptly between the pre-arranged times by t... See more

Rated 5 out of 5 stars

Today had our cosycloud recliner chairs delivered by Lawrence and Steve.worked very well together.steve put our chairs together and kept us informed as to what he was doing. Steve was a pleasant young... See more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(97)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alans mobility

Lawrence delivered my Alum Pro mobility scooter and gave me a full demonstration of the scooter including assembly and dis-assembly he was very helpful. The Scooter itself is exactly what i was looking for in terms of comfort and cost and the fact it can be stored in a car boot once diss assembled.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Chair Delivery

Lawrence & Riley delivered our chair nice and early, they where also patient, because we forgot to unlock the gates at bottom of lane and my phone was still on silent, so they walked all up the lane to reach our door. they fitted it together for us. They were very pleasant and help full. So far very pleased with chair.
Thank you

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Delivery

Lawrence Weaver the engineer who delivered my new scooter went above and beyond to demonstrate mobility scooter , much appreciated Lawrence , regards Pete

14 February 2025
Unprompted review
Rated 5 out of 5 stars

I have a Acrobot X mobility scooter and…

I have a Acrobot X mobility scooter and required a replacement battery for it. I contacted easyliving (Jessica) who I found both polite and help full who identified the required battery. I ordered the battery and it arrived on time as promised. I would reccomend this company

1 February 2025
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience.

A big thank you to Mark in the store at Walsall, he spent much time with the other half (Wife) talking through the options, giving a practical demonstration in the store. He gives confidence that he knows the product he is offering, (Not afraid to tell you if the item is not for you, and the reason). Very pleasant, welcoming and informative. Also a big thank you the Lawrence the delivery driver, very pleasant young man. checked that we knew how the machine operated, and took time to also demonstrate safety features, like checking the seat is locked when preparing the chair for use. Keep the good work up.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Easy Living Mobilty - the best!

Can't express just how pleased we are with our riser chairs. The 2 people who installed them - Lawrence and Steve - were very efficient. They left no mess and explained everything so we knew exactly how to operate the chairs. From the viewing and ordering with Ross in the shop, to the delivery (VERY quickly) it has been way above our expectations. My husband and I would highly recommend them

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service, thankfully I didnt buy anything because it was such a shambles. I would have hated buying and then having to try deal with them (thats WHEN they actually answer the phone!)

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Service

Lawrence & Steve delivered and installed my mum's rise and recline chair.
Nothing was too much trouble, the chair controls were explained and demonstrated brilliantly, excellent service and attitude throughout the visit.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

E max folding scooter /Easy living Mobility

Hi, I have just received my wifes emax folding scooter from Easy living mobility. I am in awe at the speed it was delivered. Not only did they deliver the scooter the technician fully demonstrated it with my wife making sure she was safe and able to use the scooter correctly. My wife has now got more freedom after being bed bound for the last two years. My wife was so over the moon with it she got very emotional. I would like to thank Laurance the technician who delivered and demonstrated the scooter and Abigale for her afters ales help and advice with a phone call. A fantastic 5* service and support from both of these employees. What a caring company Easy living mobility are. Can not recommend this trader enough above and beyond 5*. Many thanks Ian.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Had a delivery of my new mobility scooter today which i was very impressed with and the person that delivered it. The persons name was Andy and he provided me excellent customer service and care. He was very down to earth and explained everything to me and did not leave until i was happy. Unbelievable service and i am very happy with my new scooter. I would like to thank the company and also the person Andy that delivered it. Customer care at its best it was not unnoticed. Many thanks....

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam of my 86 year old father

Scam of my 86 year old father. A rolling membership he was unable to cancel. Please be aware they will make unauthorised withdrawals from your bank. He wrote to Easyliving as advised by them to halt this process. They still proceeded. His bank cards were cancelled by the bank. This has made him ill. I later found out this happened to my mother in law who is the same age.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Riser recliner delivery for my Dad

Lawrence & Steve delivered a riser recliner to my dad's house today . They couldn't have been more helpful , moved his old chair and made sure his new one was where he needs it . Lawrence explained clearly how it worked to dad who is very deaf and relies on lip reading . Great service , friendly professional and efficient. Thank you

14 November 2024
Unprompted review
Rated 4 out of 5 stars

Deliver of powerchair

Powerchair delivered today. So far so good. Lawrence the delivery driver was professional and helpful. He showed me how everything worked and placed the powerchair where I requested. I would have given four and a half stars if I knew how to do that.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a riser recliner

Ordered a riser recliner. Arrived after a fortnight which seemed pretty quick. The men who set it up for me, Laurence and Steve from the Dudley branch, were extremely helpful and friendly. Good service.
Janet Marsh

30 October 2024
Unprompted review
Rated 1 out of 5 stars

I wish I never contacted them for a…

I wish I never contacted them for a wheelchair for my son they are all talking but don't do in a way they say special when they con about the charity side once you have the chair the charges are ridiculous and parts even that you don't have it a year and revisit if they don't have the part you have pay amount again never again never you playing with people life we sort out in last few years it been a joke I don't want to be contacted by the department because they don't even know information what you want even the engineer said you could get parts from Amazon cheaper so that must say a lot

19 October 2023
Unprompted review
Rated 5 out of 5 stars

from first ordering our chair to delivery and set up was a pleasant experience.

we went into the shop in walsall to buy a walking cane & came out having bought a powered armchair. this was delivered 5 days later as arranged. delivered promptly between the pre-arranged times by two very helpful, courteous & considerate men who carefully carried our original chair out to be temporarily stored and then carried in our new chair and installed it in position and checked was working perfectly. lawrence and his co-delivery partner were very polite, chatty and helpful the whole time they were in our house. a big thank you to both.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Delivery by Lawrence

Had our recliner delivered by Lawrence and his colleague.
They were really good. Set the chair up, Re arranged a chair to set it up where we wanted it.
Checked it worked. Ensured we knew how to work the control before leaving.
Thank you Lawrence

11 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look