Excellent service from everyone at easyStorage, especially Kaiel and Gavin. We've been storing our furniture for a few years and they've always been helpful. When we got our furniture back, Kaiel and... See more
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easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.
Unit 23, Uxbridge Trade Park, Cowley Mill Road, UB8 2DB, Uxbridge, United Kingdom
Replied to 89% of negative reviews
Typically replies within 2 weeks
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Fantastic service, amazing AI support and very helpful throughout the whole process.

Reply from easyStorage
After many years in storage, I booked out 2 pods of items for return. Adrian, Kaiel and Lee did a fantastic job!
Despite the rain and handling some heavy items, they unloaded everything into my house and were so polite during the process. Very happy with the service, they were great guys.

Reply from easyStorage
From before the team arrived their communication was really good. And once they were here they were really efficient and quick in moving the things I needed. Lee, Kaiel and Adrian were very helpful throughout and done an amazing job. I appreciate all their hard work!

Reply from easyStorage
High praise for Luri, Godfred and Jerry! Turned up cheerful and raring to go! Listened attentively for the items that were fragile and competed the job with speed and care. Very pleased!

Reply from easyStorage
The staff were so efficient and friendly.
My possessions went smoothly into the container despite my initial reservations about having to download an app first. Good value for money too in these cash strapped times!

Reply from easyStorage

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Reply from easyStorage
I would like to thank ZOLTAN, ZAIN, and the whole back office team for a smooth overall process in collecting & storing items, as well as for refunding for using fewer pods than originally booked.
Zoltan & Zain (the staff who physically attended the collection) were very professional and efficient in attending the pick up location, picking up & handling all items with care, but also making sure to store them in an efficient way so less space is used.
Would highly recommend.

Reply from easyStorage
The two storage men was very polite professional and arrived on time 🙏

Reply from easyStorage
I was short on time and all the office staff was right there on help us.

Reply from easyStorage
Easy peasy lovely team great service

Reply from easyStorage
An amazing end-to-end service! Hassle free, time saving, with a friendly and efficient service - thank you Jerry, Godfred and Luri! Will recommend this to anyone in London looking for storage!

Reply from easyStorage
Had a great experience today very professional guys .friendly and helpful .they managed to pack all my awkward stuff 4ft giraffe head .front of a mini car which is a sofa .an old iron bath which is very heavy it's also a sofa .they didn't moan just got on with the job .Will see them at my new house in a couple of weeks .thanks so much .really taken the hassle out if moving for me .I've had neck and back surgery and would never have been able to move myself .I've only little legs .so driving a van and lifting would have been too much for me .

Reply from easyStorage
Will always give these guys 5 stars, they’ve helped me move 3 times and they are always efficient, friendly, and careful with my belongings. Always recommend to friends.

Reply from easyStorage
Overall booking and accessing the storage container was a very easy process.
I experienced a slight technical issue when signing the online contract. However, Cheong quickly contacted me and the issue was resolved. He also politely explained how to access the container and about pushing the button on the padlock.
I called him back when I was trying to open the padlock. He once again politely explained how to push the button. Once I'd mastered this skill* I've been able to access my storage easily.
5 star review, because it was easy to book, easy to find, easy to access, and great customer service.
*Please don't mock my button pushing skills until you've pushed the button. 😉

Reply from easyStorage
Excellent service. Kept me fully informed, right on time, efficient, thorough, and very pleasant. Great job.

Reply from easyStorage
Friendly & efficient company.
Very good storage company. Clean, secure, and easy to use. The staff was friendly and helpful. Highly recommend!

Reply from easyStorage
Kept informed of timings. Professional service

Reply from easyStorage
⭐⭐⭐⭐⭐
Excellent Experience with EasyStore Leigh-on-Sea
I had a very good experience with EasyStore Leigh-on-Sea. I booked a container unit because I needed to move my office staff before my rental agreement at the previous place had finished. The whole arrangement was handled very smoothly and professionally.
The management was very friendly and supportive, making the process stress-free. I would especially like to thank Mr. Mohomed for his kind help and excellent assistance throughout — he went above and beyond to make everything easy for me.
I highly recommend EasyStore Leigh-on-Sea for anyone looking for storage. Very good service, well-managed facility, and a fair price.
-Arun-

Reply from easyStorage
I was lucky enough to have Lee and Kaiel move my things today. They were incredibly efficient, courteous, and knowledgeable. Couldn’t recommend this service enough - the whole process has been very manageable and worth the cost.

Reply from easyStorage
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