EBC Brakes Direct Reviews 3,530

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the brake pads and discs, noting their superior performance and build. People frequently highlight the efficiency of the delivery service, with many orders arriving quickly and on time. The overall ordering process is often described as easy and straightforward, and the customer service is commended for its helpfulness and clear communication. However, some customers experienced issues with incorrect parts being sent or problems with the delivery service, including delayed shipments or unexpected delivery times. A few people also found the flat rate postage for small items to be excessively expensive.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Quality

Users describe positive interactions with quality, consistently praising the superior performance and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great service, quick... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers consistently praise the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OE replacement for my 2017 Leon FR ST. Plain disc and standard pads. Very much improved initial bite followed by a linear and superior bite thereafter. Thoroughly recommend these over other afterma... See more

Rated 5 out of 5 stars

Ordered Friday morning, arrived Saturday. Used countless sets of the RPX race pads. They work so much better than most of the other pads I've tried and they're cheaper. Great that EBC caters for peop... See more

Company replied

Rated 5 out of 5 stars

EBC Brakes provides an outstanding product that surpasses manufacturer quality (Toyota OEM). One set of discs, both front and rear, for a Verso in 10 years, 2 sets of Green pads in the same time perio... See more

Company replied


Company details

  1. #41 of 100 best companies in Auto parts shop
  2. #31 of 47 best companies in Motorcycle shop

About EBC Brakes Direct

Written by the company

EBC Brakes Direct is your number one source for brake products for cars and motorcycles with same day shipment of over ten thousand quality brake parts. We sell only the very latest EBC materials and can help with any fitment or technical issues 9-5 weekdays with our experienced group of sales staff and technicians.
EBC Brakes Direct

Fast and Free Shipping

Free next day deliver on most orders

Most orders will be delivered next day and shipping is free - order must be £50 or more after all discounts and taxes and free shipping only applies to mainland UK. Please check our website for further details to ensure your area is included in our free shipping offer.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

EBC Blue Stuff for the win!

I left the review of the front pads for a few months to get a good idea for the rear pads after buying the fronts in September.

I love these EBC Blue Stuff brake pads for my 2014 C7 RS6 Avant pushing 700hp and 933nm weighting 2000kg give or take, easy break in instructions. No squeal after that short period, great performance even after heavy use (heat), and not a huge amount of brake dust to deal with. Well worth the money for any performance car on the road! With the benefit of being track ready as well! I'll be buying these for the Mrs and her S4 Avant too.

11 January 2026
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Order arrived in 2 days I ordered rear…

Order arrived in 2 days I ordered rear instead of front, new order arrived in two days again. Return was credited within three days. Excellent service and quality products a1.

9 January 2026
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Quick and efficient service and…

Quick and efficient service and acceptable delivery costs and timing.

15 January 2026
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Excellent service would highly…

Excellent service would highly recommend. Quick and easy to deal with and fast delivery v

13 January 2026
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Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Excellent service

Excellent service, plenty of information on website to help you choose. Bought brake pads for my v strom straight from EBC so i know they are the genuine pads.no hassle and quick delivery. Highly recommend.

12 January 2026
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 3 out of 5 stars

Great products - Flat rate postage is obscenely expensive.

Great products, but flat rate postage is obscenely expensive if only order a small item. The postage was closing in on the same value as one of the items!
I appreciate as a business you can't run with every single logistics provider, but maybe use Royal Mail for small items. I know it would have cost around £3.50 to ship this package, not £7-8

6 January 2026
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Reply from EBC Brakes Direct

Good Morning Chris,

Thank you very much for sharing your feedback, it's lovely to hear you are very happy with our products.

Thank you very much, also, for sharing your thoughts regarding the delivery charge. We will feed this back to the relevant team

Kind Regards,

EBC Brakes Direct team

Rated 5 out of 5 stars

Fantastic

Fantastic!
Fast delivery, good prices

24 December 2025
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Stopping with you is a pleasure.

Given my experience with EBC will I ever use them again, Yes I had to phone for help with my order and I received the help that I needed. I ordered my brake pads and they were very soon with me. I ordered OEM replacement pads as I had fitted the same last time. I have been very happy with these, no noise, no black dust. Over all stopping with you is a pleasure!!

7 January 2026
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Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Didn't know which brakes i needed for…

Didn't know which brakes i needed for my car. I phoned them and they helped me with product codes . Discs and pads arrived very quickly and fitted perfectly
Couldn't fault them at all
Brilliant

15 December 2025
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Used them time and time again

Used them time and time again. Awesome delivery and quality of goods

Have had their pads on my cars for the last 10 years and the quality to price can’t be beaten.

27 December 2025
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 1 out of 5 stars

I ordered front pads

I ordered front pads, you sent rear pads, had to go out and buy front pads as was having them fitted

1 January 2026
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Reply from EBC Brakes Direct

Good Morning Craig,

I'm very sorry to hear of your predicament.

Looking at your order, the pads you ordered (DPX2438) were for the rear of the vehicle as would be stated on the website part page under the fitment section.

Looking into this further, we have not received any correspondance from you regarding this so were unaware. In future, with any problems like this, we are always happy to sort issues such as this out.

Kind Regards,

EBC Brakes Direct Team

Rated 5 out of 5 stars

All good

All good
Quick delivery

28 November 2025
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Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Full set of front and rear…

Had full set of front and rear greenstuff pads/disks in stock for my 06 Dodge Ram 3500
Ordered on line New Years eve (Thursday) all arrived here via UPS on Tuesday lunchtime
Installation is straight forward and was back on the road by the end of the week
Not the 1st time used EBC and wont be the last same goes for most of friends when time comes to renewing their brakes.
UK company so any problems can just pick the phone.

31 December 2025
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Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

14 December 2025
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Great quick service 🙂

10 December 2025
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

EBC Green

I've had EBC Green pads now for my M Tec Sport 3 series and now my M Sport X5 and I'm really pleased with them. Orderings always easy with postage quick couple of days.

6 December 2025
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!

8 December 2025
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Afternoon,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

If you need pads for Track Days

Good quality product at a sensible price point

4 December 2025
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Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

Rated 5 out of 5 stars

Happy Customer

I have used EBC brakes on every car I have owned for something like the last 25 years. The products are amazing and website is great at guiding to the correct parts. Highly recommend

4 December 2025
EBC Brakes Direct logo

Reply from EBC Brakes Direct

Good Morning,

We truly appreciate you taking the time to share your kind words!

It’s incredibly rewarding to know that you’re pleased with both our products and the service you received.

Best regards,
The EBC Brakes Direct Team

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