eBikeParts Reviews 68

Ordered a part several days ago. Emailed a couple times with NO response. Sent a message through Facebook NO response.

Update - I finally got a response and just received the folding stem and I had to come back and update the review. This folding mechanism is pretty much the beefiest one I have ever seen. They definitely need to work on their customer service and improve their response time. That’s just an absolute fact. But the X1 folding stem is definitely worth it.
So I’m updating it with a positive review regardless of the lackluster response time.

This is absolutly great shop, frendly and helpful stuff! Full recommendation and I will buy here again for sure! They have lots of nice upgrading parts for Mate X on great prices.

I bought a double crown fork and recieved a lot of help through messenger regarding my order. 10/10 and I can definitely recommend this website.

Great tesla battery I mean it's awsome because actually ITS tesla battery and know it's tesla battery make it awsome and make tiny more top speed . MATE X and last alot longer range i mean it's fricken badass kit.

I had a great experience at this e-bike shop! The staff were incredibly kind and helpful, going above and beyond to assist me. Their service is also great, and I couldn't be happier. Highly recommended!"

Man, I really love my bike again after upgrading to the 52v 20a Tesla cell battery (caseless) and a really solid charger along with it.

My old battery (14,5ah from Mate) decided to give up fully. Augusto was really helpful, kind and ready to help wherever possible.

I’m glad I can ride my bike again. The range is pretty good, i did 35km with only 17/20% and the cells aren’t even fully balanced yet. It also packs a punch when accelerating. I use it in combination with my EggRider and it works flawlessly.

Super stoked, thank you Augusto!

The best ebike shop in Australia

Great company lots to choose from, awesome customer service

I placed an order and selected electric blue. I recieved some weird green color. Two attempts via email were made to correct this w/o any response. Made false claims of replying to my emails, then wanted me to pay for shipping back to them to fix THEIR inability to fulfill my order correctly. A reputable company wouldn't take this stance.

It was my first time that I have been there and will go there again, very pleasant, very friendly and explains what you are asking for, they know well what they can help you with, I recommend this store to everyone for this ebike bicycle store 😉👍

Very satisfied with the services,I highly recommend!

I bought a couple of batteries to replace the ones in my super73, the batteries are larger and heavier but unfortunately they are not more durable. Bad after-sales service, they forgot to include a pair of keys to anchor the battery to the bicycle and after writing to them for a long time they never arrived.

Great and fast Delivery.
Al parts look ok and undamaged.
Thanks for free inner tube <3

Super nice people working over there. They really care about their customers. I recommend really and I will be back to order again. Thanks 🙏

I was recommended by one of their reps online for their eBike charger for my new Mate X battery with 3 pins. I still have the original RCA battery as backup. They went above and beyond adding an extra charging connecter for use with both batteries!! Got it in 3 days. Solid product.

my item was in terible package. i dont understand why. and found bruises on front shock. so i am kinda disapointed..

Excellent service. I bought the folding X1 stem and BMX stem for my e-bike so that I could attach BMX handlebars and the eBikeParts team really helped me choose and finalise my order. I have to say, both the folding X1 stem and BMX stem looks really strong and robust and solid. Finally, I'm looking forward to assemble my bmx handle bars and I'm confident the heavy duty folding X1 stem and BMX stem will be reliable and safe and secure to ride my e-bike.

One of the best ebike accessory shops out there. Very good advice, good prices and fast delivery. Even when I had problems with the installation, I was helped very quickly. Very clear recommendation.

Highly recommend this company! Ordered some tires for my Super73 took 6 days to arrive at my door in the UK, would have been even quicker but was delayed twice by DHL. When I opened it they had thrown in a free inner tube thank you very much.

I wanted to upgrade my engwe engine x so I reach out to e-bike parts, they knew that the parts fits my bike and I made an order for attila 20x4 double crown, bmx steering and a bmx stem. When I unboxed I found a folding stem which unfortunately had been switched in the shop, how ever this was no problem, great service and same day e-bike parts send me the correct stem with express mail from nl to dk and within 24 hours I got the stem delivered, and I even got to keep the folding stem. I won’t hesitate to shop here again