Easy to read documents and bullet points. A detailed description of the topic, and understanding of information. You can take as many times to read and do your exams, until you are completely sa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being explained that you don't have to leave a review to proceed on each course and many emails asking me to change my review to something more positive... What a fantastic app, it has been... See more
Company replied
I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I ha... See more
Company replied
We were gutted when you stopped doing paper based training. However, your support has been amazing and all the staff adapted well to this change. We love it, it’s easy to fit it in where we have a... See more
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Company details
- #14 of 17 best companies in Occupational Safety and Health
- #63 of 96 best companies in Career and Education Provider
- #7 of 7 best companies in Emergency Training
- #20 of 36 best companies in Mental Health Services
- #44 of 53 best companies in Training Centre
Written by the company
At eCert Training, we specialise in providing high-quality, CPD-accredited courses tailored for the healthcare sector. With a focus on compliance, skill-building, and career advancement, we offer a range of certifications designed to meet the latest industry standards. Our courses are crafted by industry experts and delivered through a user-friendly learning management system (LMS), making it easy for learners to study at their own pace, track progress, and achieve their goals. eCert Training is committed to helping individuals and organisations maintain compliance, improve safety standards, and foster a culture of excellence in healthcare. What sets us apart: Flexible Learning: Access courses anytime, anywhere, with on-demand support. Accredited Certifications: Recognised by CPD and built to meet UK standards. Expert Content: Developed and regularly updated by healthcare professionals. Customer-Centric Support: Our responsive support team is dedicated to assisting learners every step of the way. Choose eCert Training for reliable, comprehensive healthcare certification that you can trust to build your skills and advance your career.
Contact info
36 Scotts Road, Bromley, England, BR1 3QD, Bromley, United Kingdom
- 020 3817 0891
- info@ecerttraining.co.uk
- ecerttraining.co.uk
4.6
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ecert courses are easy to navigate
We do quite a few of the ecert training courses,and we find them easy to navigate. We like the fact that you can read through in your own time and go over things again and again if you feel that you need to.
28 June 2025
Reply from ecert Training
Hello Tony,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference wth to easy-to-follow training, and unlimited retakes. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Recommended
The ecert site was easy to navigate and the training videos and tests were easy to follow.
6 July 2025
Reply from ecert Training
Hi Dawn,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training with an easy-to-navigate application and webpage, as well as the easy-to-follow training videos. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Gail,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver an easy learning experience that worked well for you, and you have found the webpage and application easy to use. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
To your trainings is so educative
To your trainings is so educative, simple and easy to understand when u read. If I have a chance , I will recommend to other organisations
25 June 2025
Reply from ecert Training
Hello Evelyn,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with simple, educative, and easy-to-understand training, and found value in ecert Training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Very impressed with ecert
I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I have found it so easy and not at all stressful. Everything was explained and made so easy to get to my online training it made it a pleasure to do my training. Thankyou so much keep up the good work
1 July 2025
Reply from ecert Training
Hi Karen,
It’s fantastic to know you had such a great experience! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training simple, accessible, and impactful — and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Loved the training videos
Loved the training videos
I thought the presentation was clear and specific
1 July 2025
Reply from ecert Training
Hi Pamela,
Thanks so much for the 4 stars!
We’re happy to hear you had a good experience with video-based training. We're always looking for ways to go that extra mile — feel free to drop us a message with any ideas on how we can make things even better next time.
Cheers,
Sarim Rafi
The ecert Training Team
I like the selection of courses…
I like the selection of courses available but on certain courses it has skipped a unit and not allowed me to see it.
20 June 2025
Reply from ecert Training
Hi Mrs Cheryl,
Thank you for leaving a review.
We’re glad parts of your experience were positive. I am sorry that you are unable to see a unit. Can you please reply to the email I have sent, as your input helps us grow.
Best,
Sarim Rafi
The ecert Training Team
nice program
The clarity of the audio and pictures but the time duration should be made moderate to avoid long time
29 June 2025
Reply from ecert Training
Hi Christopher,
We really appreciate your review and support!
It’s great to know you had a positive experience overall. I understand that you would like the video duration to be moderate. I have forwarded your feedback to my team so that we can look into this for you. If there's any other feedback you'd like to share to help us improve further, please don’t hesitate to get in touch.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Lorraine,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference with informative and easy-to-navigate training. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Really enjoy doing online training go…
Really enjoy doing online training go at your own pace and very knowledgeable I don’t think think anything can be added everything is right
20 June 2025
Reply from ecert Training
Hi Mrs Tracy,
Thank you for your feedback. Even though you have enjoyed doing online training, we’re sorry to hear you didn’t have an overall good experience. Your comments are important to us, and we’d really appreciate the opportunity to better understand what happened. Please feel free to reply to the email I have sent to get in touch with us directly so we can help resolve this for you.
Sincerely,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Jackie,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
I had to download the app although I…
I had to download the app although I was getting on fine doing it on line.
I could not access my new training but I could take the exam so at least that was an improvement because I have been forced to have the app.
I can’t easily see the dates that my modules run out.
26 June 2025
Reply from ecert Training
Hi Lorna,
We’re really sorry to hear that your experience didn’t meet expectations. That’s definitely not the standard we aim for. We'd love the chance to learn more about what went wrong and make things right — please reach out to us directly by responding to the email I have sent so we can assist you further.
Kind regards,
Sarim Rafi
The ecert Training Team
It help us to understand the data…
It help us to understand the data protection of every individual.Which is legally protected by the law the GDPR and how the organization will protect your data and it’s considered one of the toughest privacy and security laws globally.
26 June 2025
Reply from ecert Training
Hi Melba,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience of GDPR that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Femi,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found value in the training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Easy to follow
18 June 2025
Reply from ecert Training
Hi Lewis,
It’s fantastic to know you had a good experience! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training simple, easy to follow, and impactful — and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Lynda,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference with informative training. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Elizabeth,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found value in the excellent video-based training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
We can't login onto the computers to…
We can't login onto the computers to access e cert learning and 1 staff member needs to complete the care certificate but can't access it on her mobile phone
12 June 2025
Reply from ecert Training
Hi Sarah,
Thank you for your feedback.
We're sorry to hear your experience wasn’t what it should have been, and your staff member is unable to access the Care Certificate. We’d love the opportunity to improve. I have sent you an email, and can you please get in touch at info@ecerttraining.co.uk so we can discuss the issue and find a solution.
Best regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Zahida,
It’s fantastic to know you had such a great experience! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training simple, accessible, and impactful — and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
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