Easy to read documents and bullet points. A detailed description of the topic, and understanding of information. You can take as many times to read and do your exams, until you are completely sa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being explained that you don't have to leave a review to proceed on each course and many emails asking me to change my review to something more positive... What a fantastic app, it has been... See more
Company replied
I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I ha... See more
Company replied
We were gutted when you stopped doing paper based training. However, your support has been amazing and all the staff adapted well to this change. We love it, it’s easy to fit it in where we have a... See more
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Company details
- #14 of 17 best companies in Occupational Safety and Health
- #63 of 96 best companies in Career and Education Provider
- #7 of 7 best companies in Emergency Training
- #20 of 36 best companies in Mental Health Services
- #44 of 53 best companies in Training Centre
Written by the company
At eCert Training, we specialise in providing high-quality, CPD-accredited courses tailored for the healthcare sector. With a focus on compliance, skill-building, and career advancement, we offer a range of certifications designed to meet the latest industry standards. Our courses are crafted by industry experts and delivered through a user-friendly learning management system (LMS), making it easy for learners to study at their own pace, track progress, and achieve their goals. eCert Training is committed to helping individuals and organisations maintain compliance, improve safety standards, and foster a culture of excellence in healthcare. What sets us apart: Flexible Learning: Access courses anytime, anywhere, with on-demand support. Accredited Certifications: Recognised by CPD and built to meet UK standards. Expert Content: Developed and regularly updated by healthcare professionals. Customer-Centric Support: Our responsive support team is dedicated to assisting learners every step of the way. Choose eCert Training for reliable, comprehensive healthcare certification that you can trust to build your skills and advance your career.
Contact info
36 Scotts Road, Bromley, England, BR1 3QD, Bromley, United Kingdom
- 020 3817 0891
- info@ecerttraining.co.uk
- ecerttraining.co.uk
4.6
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ecert Training
Hi Ian,
Thank you for your kind words and great rating!
We're glad you had a good experience, and we're always looking for ways to improve. If there’s anything we could’ve done to make it a 5-star experience, we’d love to hear your suggestions.
Best regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Barbara,
We're absolutely thrilled to hear your experience was a great one and you learnt a lot! 🌟
It’s always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
I learnt slot about epilepsy today
I learnt slot about epilepsy today. What is epilepsy, seizure, triggers, types how to manage seizure and epilepsy medications . The trainer was good with teaching.
16 June 2025
Reply from ecert Training
Hi Endurance,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Easy to access the courses with…
Easy to access the courses with opportunity to watch and listen to course information before answering the questions.
9 June 2025
Reply from ecert Training
Hi Dawn,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience that worked well for you with the video-based training. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello David,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found the training easy to understand. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Courses and Service
They have a wide range of courses at very fair prices. Great customer care services and followup.
13 June 2025
Reply from ecert Training
Hello Kenneth,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know that our platform is making a real difference through great customer support, fair prices, and the best service. Thanks for taking the time to leave such positive feedback—we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Easy to move from topics
Easy to move from topics, consistent and reliable information, and access to clarifications.
Pleasurable experience.
13 June 2025
Reply from ecert Training
Hi Fabiana,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Tina,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Easy to follow training
Easy to follow training, from the booklet and the educational slides.
12 June 2025
Reply from ecert Training
Hi Paul,
We’re grateful for your 4-star rating
I am happy you were satisfied with the booklet and the video-based training. If there’s anything that didn’t quite hit the mark, we’d love the opportunity to improve. Your feedback is always welcome!
Kind regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Amanda,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found value in the training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Geraldine,
It’s fantastic to know you had such a great experience! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training simple, accessible, and impactful.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Sue,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Training courses for beginners Easy to read documents and bullet…
Easy to read documents and bullet points.
A detailed description of the topic, and understanding of information.
You can take as many times to read and do your exams, until you are completely satisfied with your answers.
There is a certain pass mark for each topic, but if you feel you want to do it again, you can.
Results are given straight away. Really easy and simple, anyone can do it in the comfort of your own home/time anywhere.
2 June 2025
Reply from ecert Training
Hi Alia,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Sumanasiri,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
I think the courses are great but face…
I think the courses are great but face to face is better especially with the diabetes part as I'm diabetic and some things are out of date but other than that I enjoyed doing the online training
29 May 2025
Reply from ecert Training
Hi Matthew,
Thank you for leaving a review.
We are glad to hear that you enjoyed the online training. Your comments about the diabetes section and the preference for face-to-face learning are appreciated—we are always looking to update and improve our courses, and your insights will help us ensure our content remains current and relevant.
If you have any specific suggestions or further feedback, please feel free to reach out to us directly. Thank you for choosing ecert.
Best,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Steve,
Thank you for your feedback.
We are sorry to hear that you found the text monotonous and not as engaging as you had hoped. Please note that we also offer video-based training through our mobile application, which many learners find more interactive and accessible.
We are committed to improving the quality of our written materials and will use your comments to enhance our content in the future. Thank you for helping us improve.
Best regards,
Sarim Rafi
The ecert Training Team
found the course very intresting.
22 May 2025
Reply from ecert Training
Hello Alison,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found the training very interesting. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Very interesting 🤔 sometimes confusion…
Very interesting 🤔 sometimes confusion having to read again the manual
27 May 2025
Reply from ecert Training
Hi Susan,
Thank you for taking the time to leave a review!
We're pleased you had a mostly positive experience, and I am sorry that you have found the manual confusing. I have sent you an email, can you please reply back as we’d love to hear what could’ve made it perfect. Every bit of feedback helps us grow and serve you better.
All the best,
Sarim Rafi
The ecert Training Team
🥀💝So good💝🥀
3 June 2025
Reply from ecert Training
Hi Robert,
It’s fantastic to know you had a good experience! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training simple, accessible, and impactful — and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Honestly I was very impressed with the…
Honestly I was very impressed with the way your customer care staff guide me during my sign up for the training. Pls keep it up
2 June 2025
Reply from ecert Training
Hello Taiwo,
We're absolutely thrilled to hear your experience was a great one! 🌟
It’s always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback — we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
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