ECH Reviews 254

Had a great trip and great vehicle. Great service as well

I had an excellent experience with ECH RENTALS. The office was conveniently located right next to the airport, alongside all the major car rental companies, which made collection incredibly easy and stress-free.

The pickup process was quick, simple, and very efficient. I was provided with a nearly brand-new Volkswagen T-Cross SUV with less than 6,000 km on the clock. The vehicle was exceptionally comfortable, easy to drive, and in perfect condition.

The SUV was also surprisingly spacious, comfortably accommodating five passengers along with all our luggage, making it ideal for our trip.

Overall, the service exceeded my expectations. I would definitely recommend ECH RENTALS to anyone looking for a reliable, professional, and hassle-free car rental experience. I will certainly use them again in the future.

Ho avuto un’esperienza eccellente con ECH RENTALS. L’ufficio si trova in una posizione molto comoda, proprio accanto all’aeroporto e vicino a tutte le principali compagnie di autonoleggio, rendendo il ritiro dell’auto estremamente semplice e veloce.

La procedura di consegna è stata rapida, efficiente e senza alcuna complicazione. Mi è stata assegnata una Volkswagen T-Cross SUV praticamente nuova, con meno di 6.000 km percorsi. L’auto era molto confortevole, facile da guidare e in condizioni impeccabili.

Inoltre, il veicolo era abbastanza spazioso da ospitare comodamente cinque persone con tutti i loro bagagli, rendendolo perfetto per il nostro viaggio.

Nel complesso, il servizio ha superato le mie aspettative. Consiglio vivamente ECH RENTALS a chiunque cerchi un servizio di autonoleggio affidabile, professionale e senza stress. Sicuramente noleggerò di nuovo con loro in futuro.

Good experience. Very friendly, everything went smooth. Would recommend.

Reliable car rental, all was good with both pick-up and return. Very friendly staff, highly recommended.

The experience was great. We arrived late and tgey still did not loose our reservatio

Nice, new cars in rental office near Aeroport. Everything clean, fast and convenient shuttle service from Aeroport. Highly recommend!

Great services. Courteous and professional.

In Pisa.

All good, car was perfect and new

Very Friendly staff and all good!

Excellent service and missed the queues in the airport.

Good rental, every thinking on OK.

Excellent service

Great experience from
Pick up to drop off. Sergio was very helpful!

Rented in catania, service was good, car was good . smooth return

Damage attributed non existent

I emailed one day in advance to correct a small booking mistake and got no reply. At the counter, staff were rude, kept my down payment, said the car was gone, and tried to sell me another at triple the price. Zero flexibility and no professionalism – absolutely avoid this company.

Ech is an organised scam for customers
All is made to add charges on false scratches
I video all the car, upon arrival at tripani airport the ech rep stayed in the house and then the day after you receive additional damage cost without any prove . This is really bad that police in sicily allows such scams

Terrible experience with ECH Rentals in Sicily.

I was aggressively pressured into buying a second insurance policy even though I had already purchased full coverage online. They told me I wouldn’t get assistance otherwise. The car later broke down and customer service was completely useless — they kept bouncing me between phone numbers with no help at all. To make it worse, they hinted we had caused the damage, which is false and insulting. Avoid this company if you want transparency and professionalism.

Reservation under the name Leonardo Ruiz Casas. Date: [inserta aquí].

I’m currently filing a formal complaint through the European Consumer Centre.
Avoid them at all costs.