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Rated 1 out of 5 stars

Don’t bother, they sell items they don’t have in stock then tell you a week later they can’t fulfil your order, complete time wasters

Rated 2 out of 5 stars

I ordered it a couple times and the quality is good and prices as well but I’ve been waiting for 17 days now for my order 105481 that’s just unacceptable!!! Still waiting for a response

Rated 1 out of 5 stars

Absolutely awful company, DO NOT USE, ordered 7 disposable vapes, only 5 arrived (eventually). Clearly someone cannot count when picking orders. Tried contacting and said would issue refund, that has... See more

Rated 5 out of 5 stars

This was the best experience I've ever had, they sent me out double my usual order for free as it was my 5th order.

Company details

  1. Vaporiser shop

Written by the company

At EcigsUK, established in 2017, we are proud to be a leading online vape store specialising in disposables, vape kits and e liquids. Our mission is to provide our customers with premium vaping products at an unbeatable price. Our vision is to make switching to a healthier lifestyle easier so that more people can take advantage of the benefits of vaping. Regardless if you're just starting out or already experienced in this field, we offer a broad range of selection from starter kits for beginners and advanced vaporizers for experienced vapers which will suit any budget. We strive to ship our product quickly and efficiently so that anyone around the world has access to modern smoking alternatives at competitive prices with ultimate convenience. Let us help you make the switch today!


Contact info

2.2

Poor

TrustScore 2 out of 5

49 reviews

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Rated 1 out of 5 stars

Order 44681 stuck in processing for…

Order 44681 not delivered
Order 44681 stuck in processing for over a week, cant get any contact via chat or email.
Update:

Still not posted after 2 weeks, seems whoever owns the site has packed up shop, yet you are still able to order.Money ill never see again. STAY AWAY

18 August 2023
Unprompted review
ECIGS-UK logo

Reply from ECIGS-UK

Hi. Your order was refunded many days ago as the product that you ordered was out of stock. We emailed you to notify of this. Your money should have reached your account. If you require any further assistance please get in touch with one of our agents on ecigsuk12@gmail.com

Kind regards,
EcigsUK.

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