I recently was in Winsford Care Home in Clacton on Sea from 28th Jan to 25th Feb 2026 under the Recovery To Home scheme. I came from hospital where I had treatment for Guilliam Barre Syndrome and had... See more
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ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.
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Victoria Road South, CM1 1QH, Chelmsford, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Jack Saveall ( Inclusive Employment Consultant ) has been incredibly helpful and is very supportive with my Business Apprentice. Whenever i have needed Jack, he always been there, I couldn't recommended him enough!

Reply from ECL | Person-centred Care
Extremely professional and friendly service from Caroline Giess (Senior Inclusive Employment Consultant) and Stuart Braybrooke (Inclusive Employment Job Broker). They and their team worked tirelessly over the last year to find suitable employment for our son and gave him the confidence to undertake his first paid role. We will remain grateful for their help and support and would thoroughly recommend their services.

Reply from ECL | Person-centred Care
Cannot be any less than five stars.
Mark worked tirelessly to get a job that suited, working on a regular professional bases until an end goal was achieved to everyone’s satisfaction.
Cannot be happier. He final part of the jigsaw.

Reply from ECL | Person-centred Care
Katie Connolly has been my employment consultant and she has been incredibly helpful and supportive with finding me employment!
She has made me feel very capable in what I can achieve and motivates me to strive for what I would like to do!

Reply from ECL | Person-centred Care
Katie Connah my community connector has been very helpful, she made the finding of the volunteering role an easy and smooth operation. She was kind and supportive. I am enjoying my volunteering

Reply from ECL | Person-centred Care
I wanted to add little review about this company I had help with finding jobs and look for good work for me and this company has help me so much amazing staff amazing help very polite team of workers they have support me to my job interview think just amazing I recommend this service for anyone not in work they are great service

Reply from ECL | Person-centred Care
I have been trying to get a job for a while and struggled when working as most of my needs wasnt met and my work life declined. Since having my personal ecl worker Katie, job finding has been fun. When she comes over we just chat while looking for jobs. Now i am employed and waiting for a start date. And ecl will still contact me while working to make sure my needs are met and there are no issues. Thank you ecl for helping me find my feet when no one else would actually help. :) would recommend.

Reply from ECL | Person-centred Care
I would firstly like to start my review by saying that my mother was in deep depression and has struggled for a while with loneliness and the staff and transport for your facility at basildon ucl I cannot praise enough for giving her the time and attention she needed? She lives alone and has carers as she's nit too steady on her feet but nothing is too much for these staff members to help her. The staff members in particular that I've had contact with are Jess,Candice,Paul and last but not least Teresa. This group of devoted staff make my mum smile like she used to and I thought I'd lost forever. They are amazing individuals. I can't recommend this facility enough. I'm sorry but I've forgotten the ladies name but the arts and craft lady is also amazing.

Reply from ECL | Person-centred Care
My mother in law goes to the Ashleigh centre in Basildon & I've really got to say that all the staff I've come in contact with ie Jess, Candice,Teresa & paul have made her very happy by keeping her mind occupied with making arts & craft & also bingo. Everytime we speak to her when she gets back home, she is laughing & joking because of this centre, it also as brought a new lease of life, as she lives alone. Thankyou once again ECL 5☆

Reply from ECL | Person-centred Care
What wonderful care & physio along
With District Nurse. All put in place
By the ECL. COULD NOT FAULT ANYBODY WHO
CAME TO ME AND HELPED ON THE ROAD TO
RECOVERY.l wish to thank one and all.
AND GIVE ALL 101 percent.

Reply from ECL | Person-centred Care
ECL is an amazing place where my Dad really looks forward to attending 5 days a week. The staff are upbeat professionals who genuinely care about their Day Centre members. They do fun activities and even tailor daily exercises for everyone based on my Dads Physiotherapy needs. I highly recommend ECL.

Reply from ECL | Person-centred Care
I want to express my heartfelt gratitude to one of your wonderful Clacton On Sea carers, Bernadette, who cared for my dad, on Tuesday, December 31, 2024. Bernadette provided fantastic support and did everything necessary to make my dad comfortable when he experienced ventricular fibrillation and needed shocking three times that morning. Her quick actions undoubtedly saved his life. She stayed by my dad's side while the doctors and paramedics worked on him, ensured that his dog was fed, and contacted me, waiting for my arrival at my dad's home. When I arrived, she greeted me with a much-needed hug, explained everything thoroughly, and offered the reassurance I required during that difficult time.
I cannot thank Bernadette enough for her support. Please ensure that Bernadette receives the recognition she deserves for her exceptional care and support, on behalf of my family and me. Kudos to ECL and all their wonderful carers!

Reply from ECL | Person-centred Care
i can say its the the best company you can work for. The management look after staff and don't let work 7days a week without a single day off!! i am a member of staff and have two jobs, however only this company explained the risk of not having a day off and the reason of importance of it - when i explained that second job wants me to work more. Because ECL is my main job i will drop down working hours in my second job, because i spoke with my manager and i been explained the risk and importance of having a time off.

Reply from ECL | Person-centred Care
ECL (Crafty Drama) St Boltophs Church, Colchester.
What a fantastic show the customers performed. I was amazed by the confidence and talent they all shared. Also a massive congratulations to all the ECL staff. Especially Robert, Jane and Tracy well done to you all your hardwork definitely paid off.

Reply from ECL | Person-centred Care
i have attended the ecl ashleigh centre in basildon since 2018,give or take the odd lockdown.the centre has very kind and friendly staff and they have helped me so much since the recent death of my father. i would recommend the centre to anyone with adult family members with learning difficulties or elderly people.

Reply from ECL | Person-centred Care
I attended a coffee morning in aid of the Alzheimer’s society at the ECL day centre, my mum goes there twice a week. I had a really lovely time, the coffee, cakes & company were wonderful & there was also a raffle with lovely prizes. The manager Oliver & staff are so nice & friendly & are so lovely to their customers & make everyone welcome.

Reply from ECL | Person-centred Care
It was lovely to spend some time with Mum at the Day Centre with hot drinks and cakes on offer, plus a raffle which gave everyone a chance to win something, all in aid of Alzheimer’s Society who were there to talk to family members and carers. It was such a lovely atmosphere. You could see everyone was enjoying themselves.

Reply from ECL | Person-centred Care
My mother attends ECL at Loughton two days per week and it is such an incredible service they provide. The staff are all so welcoming and polite to all of the customers and their families. We are always greeted with a smile and friendly faces - the staff go above and beyond to make sure my Mum is happy and cared for whilst she is at the centre. They are very accommodating and we are so grateful for the safe and fun environment they have provided. Thanks so much to all the team.

Reply from ECL | Person-centred Care
I have visited ECL Loughton, Older People Day Centre a couple of times recently and found the atmosphere, staff and the care for those attending to be of the highest standard.
The staff and management are cheery, helpful and very attentive at all times.

Reply from ECL | Person-centred Care
Staff was absolutely wonderful, tea and coffee morning with a raffle, they also had cakes! The cakes were amazing! The atmosphere as always was wonderful! The staff are absolutely amazing! Cannot fault any of them! Jess is amazing with my nan, and my nan absolutely adores her!

Reply from ECL | Person-centred Care
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