Exceptional Customer service from the sales manager Danny. He talked me through everything with humour and patience and really put my mind at rest. Very welcoming and trustworthy.
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Easy and hassle free car buying…
Easy and hassle free car buying experience from start to finish. Worked with several members of the team who were both super knowledgeable and helpful!
Broke down after a week
After plenty of contact and putting down a deposit, drop 2.5hours to see car, had management light on so got in writing they would fix any faults. Had the car a week but was away so hardly drove it. On way home car making all sorts of noises, once home checked and major engine issues. Oil and fluids everywhere in engine bay. AA out and told to get as far away from the car as possible as major issue. Returned and got a full refund. Only reason I gave 2 star and not 0 is because the refunded me without any arguments just took a bit to sort of return of vehicle as I was so far away.
Something tells me they knew something was up with van but I will never know that. Always a risk buying second hand cars but I won’t return
Great service
Great service. Very friendly. No hanging around process was really quick which I’m happy with. The car I purchased is in really good condition. Very happy.
Amazing service amazing staff couldn’t…
Amazing service amazing staff couldn’t do enough for me! I would 100% use eclipse again 5*
Excellent service from start to finish
Excellent service from start to finish. A pleasure to do business with
I had a pleasant experience exchanging…
I had a pleasant experience exchanging my car. Mark was great and the paperwork was really fast. I definitely recommend the company.
Positive experience
Positive experience purchasing my Tesla. No hard sale and a very relaxed experience. Good communication by Ryan throughout
Great service and very professional
Great service and very professional
…eclipse car sales
Friendly informative and very helpful staff, nothing seemed to be too much trouble
Two very happy customers
Eclipse specialise in sourcing prestige and performance cars. We saw the car we were looking for being advertised on Autotrader, and we were delighted to find such an excellent example. It was a pleasure to be looked after so well by Paul Sawyer, who went out of his way to accommodate our requirements. Eclipse clearly understands the market segment they specialise in and adopts a no-pressure professional approach which we found refreshingly reassuring. Although this is the first time we have dealt with Eclipse, it won't be our last. Highly recommended.
Fast efficient service good trade in…
Fast efficient service good trade in price would recommend
Excellent car sales
Absolutely no pressure during the whole buying experience and the couple of items which I asked to be sorted out were resolved with no issues. Car fully valeted and ready for collection on schedule.
Thank you to mark!
I recently bought a 2011 Mitsubishi Outlander from Eclipse Car Sales Ltd, and I couldn’t be happier with the experience. From start to finish, Mark was incredibly helpful, honest, and easy to deal with.
He answered all my questions, gave me plenty of time to look over the car, and never made me feel rushed or pressured. The Outlander was exactly as described — clean, well-maintained, and has been running great since I drove it off the lot.
The whole process was smooth and professional, and it’s clear that Mark and the team genuinely care about their customers.
I’d highly recommend Eclipse Car Sales Ltd to anyone looking for a reliable used car and top-notch service. Thanks again, Mark!
No hard sale
No hard sale, Ryan let the car sale itself and the process was qui k and relaxed, an enjoyable experience.
Never again!
Smooth process on purchasing a car from Paul.
Unfortunately the car had mechanical issues from driving off the forecourt. Which understandingly was disheartening. Paul was quick to accommodate the situation.
The car was booked in to be looked at and fixed.
Ryan the man in charge of garage/workshop arrangements was rude, unprofessional and has no empathy.
Unfortunately the car is still not 100% sound and waiting to return to workshop.
During this process I put in a complaint, but had a response that ‘’we are not under any obligation to take the car back in and as it would cost us a lot of money to get it back through the system re advertised and resold etc which we would then need to pass that on to you and then you are paying lots of money’’.
I purchased a BMW X3
I purchased a BMW X3, 2018 from Eclipse Car Sales Ltd.
Paul Sawyer was very helpful and understanding of my catastrophic purchase. From start to finish very efficient, knowledgeable and professional.
I had a quick home delivery by Sarah. The car was in excellent condition when it arrived like it just came out or their showroom. Great.
A great team and yes, I would purchase from them again. A genuine car dealer I would recommend to others.
Eclipse were great
Eclipse were so helpful, friendly and gave me good advice on buying my car.
They were not pushy at all.
My car is great, thank you Paul!
I shall definitely go there again when I want to buy another one.
Love the Car
The car seems great and the deal was transacted very efficiently, smoothly, and quickly. Mark, at Eclipse was great to deal with and so, at the end of the day, it couldn't have been better.
Good communication from start to…
Good communication from start to finish. Excellent value for money compared to other dealers. Delivered to Swansea for a good price. The car was exactly as expected. We would do a deal with this company again with confidence.
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