My cups are AMAZING! Guests loved the customized look and appreciated the efforts we made to host a reduced-waste event! The bar staff loved not having to deal with breakable rental glassware and the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently used their reusable cup rental service for my brother’s 30th birthday, and overall it was a really smooth and eco-friendly solution. The ordering and delivery were easy, the quality of the... See more
The service was quick and easy and the prints look great! My only disappointment is that the dimensions for the image on the website somehow did not line up with the reality, so our image was printed... See more
Great service, very easy to orders cup by email. Production and delivery is very fast, the cups came earlier than expected. Cups are good quality and the design is well printed ! Would totally recom... See more
Company details
Written by the company
Vente et Location de verres réutilisables, tasses à cafés ou contenants alimentaires. Pour les microbrasseries, festivals, mariages ou tout événement qu'il soit personnel ou professionnel. Sale and Rental of reusable cups, coffee cups or food containers. For microbreweries, festivals, weddings or any event whether personal or professional.
Contact info
3700 Rue Saint-Patrick, H4E 1A2, Montréal, Canada
- (514) 799-9239
- admin@ecocup-quebec.ca
- ecocup-quebec.ca
4.3
Excellent
254 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, very fast and reliable...they delivered straight to my home the before my event to make sure I got them on time
20 July 2022
The cups had a strong smell
The cups had a strong smell. We had to wash twice to remove it!
All good now.
4 July 2022
Excellent service.
15 June 2022
Beautiful eco friendly reusable cups!
My cups are AMAZING! Guests loved the customized look and appreciated the efforts we made to host a reduced-waste event! The bar staff loved not having to deal with breakable rental glassware and the ease to mix cocktails using the measurements on the cups. We allowed guests to keep their cups as a souvenir, but for those who left them they were easily washed in the top rack of our washing machine at home. Definitely recommend EcoCup Québec to anyone looking for beautiful, eco friendly cups for their next event!
18 May 2022
Reply from Ecocup
Merci Marie-Eve ! 💚😊💚
Very friendly and fast
The order was made way faster than expected, and the customer service was nothing but excellent!
23 March 2022
Reply from Ecocup
thanks to you Blues Pub !
Unsatisfying and energy-consuming experience.
Hello, this was the second order from our NPO and for me, the first. I did not find the website experience very "user friendly". No link between email communications and site account. I had to place my order by email and it was impossible for me to find it on the site afterwards. Delivery issues and delays, again, lack of communication and wrong information from the delivery service. Quality of the printing on the glasses, less than the first time. On the positive side, the exchanges with the managers were courteous and attentive.
Thank you !
1 February 2022
Reply from Ecocup
Hello Huguette, we are sorry that you are not completely satisfied. Unfortunately the package was misplaced by the transport company but know that we have done everything to solve the problem. We have shared your comments with our printer in Montreal who confirms that the products and printing techniques are the same as when you ordered your first order. We are always listening to our customers and we also have a discount for you following the transport problem encountered.Thank you for your feedback which helps us move forward and we look forward to discussing again
16 on cup
Exactement comme nous le voulions. Bon format. Bons commentaires de la clientèle.
15 December 2021
Reply from Ecocup
Bonjour Vicky, Merci de votre retour !
Reply from Ecocup
Merci à vous pour votre confiance !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.