Terrible customer service, would not respond to emails (which is their only way of contact), over 8 days after guaranteed delivery, I have not received anything. Don’t trust them.
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See what reviewers are saying
I love the toothbrush and have found it softer than commercial products but still as effective. My gums feel better (less sore from over brushing) but my teeth still feel as clean! My husband has f... See more
Lovely product and fast service! Placed an order from the site when it launched for the reusable cotton pads, and the quality is excellent, love the simple but premium feeling packaging! Not only is i... See more
Ordered the reusable cotton pads the other week and what can I say, I absolutely love them! They make my skin feel so soft as they have a super soft side and a gentle exfoliating side, I use them to a... See more
Company replied
Company details
Written by the company
Sustainable, Earth friendly, unique retailer of environmentally conscious homeware, gifting & well-being essentials. We plant a tree for every purchase!
Contact info
Dry Summer Cottage, HX2 6EP, Luddendenfoot, United Kingdom
- 07825558696
- ecogardenuk@gmail.com
- ecogardenuk.co.uk
2.4
Poor
109 reviews
Hasn’t replied to negative reviews
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Excellent aftercare
Excellent aftercare when delivery did not arrive. Arranged for a replacement and were very professional. Would definitely recommend.
19 November 2021
Amazing company with awesome service…
Amazing company with awesome service and products - doing great work.
9 November 2021
Lovely product fast delivery
24 October 2021
Very pleased with the soap sets and…
Very pleased with the soap sets and food wraps. A pleasure to be able to buy goods that are made in the U.K.!
24 October 2021
Very quick delivery and nice products
20 October 2021
Excellent quality (and design) of…
Excellent quality (and design) of wooden box that products come in. The cotton pads are soft and gentle towards your skin and keep their quality through wash. I would definitely recommend this product to other people! A great addition - both practical and interior-wise - to my bathroom.
14 October 2021
Good quality products.
13 October 2021
Great product.
Great product. I love the box to keep the make up remover pads in and the pads are a good size. I am feeling happy knowing I am trying to save a little tiny bit of the planet.
2 October 2021
I am delighted with my makeup remover…
I am delighted with my makeup remover pads and Eco washing up brushes. As beautiful next to the sink as they are practical.
14 September 2021
Lovely eco friendly products
Lovely eco friendly products. Nice website. Easy to order and fast to deliver.
3 September 2021
I got the reusable Cotton pads and…
I got the reusable Cotton pads and absolutely love them !!! Love the idea behind this company too
25 August 2021
Good product, good service
Arrived quickly and well packaged. I love the product, soft and feels good to use.
21 August 2021
Eco friendly and beautiful
Order arrived very quickly and I am so pleased with my kitchen utensils and washable cotton pads. The items are very well made and look beautiful
8 August 2021
Lovely Eco/Sustainable products which…
Lovely Eco/Sustainable products which look good in any kitchen and arrived in good time!
6 August 2021
Reply from Eco Garden
What a lovely review! Many thanks for taking the time to share your thoughts about our sustainable company with Trust Pilot, Jill. We greatly appreciate your custom and we are so pleased you’re enjoying using our earth friendly products.
Have a lovely weekend!
From Billy at Eco Garden
Beeswax wraps
An excellent product and good value for money. I bought these as a gift and I was not disappointed with the packaging and quality. Very quickly dispatched too.
4 August 2021
The customer service at this company is…
The customer service at this company is amazing. After a terrible mix-up with the Royal Mail, Billy was nothing but kind of supportive with the problem. My product has finally arrived and I can't wait to use it! Will for sure be using this company again!
- Rebecca
31 July 2021
Unprompted review
Reply from Eco Garden
Hi Rebecca! Thank you so much for taking the time to leave us a review. Your support and custom means a great deal and we’re so delighted you found our service worthy of such a lovely recommendation. Enjoy your cleansing pads and be sure to let us know how you get on with them!
Thanks again!
Billy at Eco Garden
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