Simple process. Not first time using this site, so to save the hassle and disagreements we had the first time we used Economy Bookings we have learnt to purchase add on services such as insurance and... See more
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Check the total price when comparing. Some "cheap" companies end up more expensive due to optional extras (such as insurance - who can afford a $5500 excess). Some insurance includes roadside assistan... See more
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your pricing seems to be very competitive. I do not like the secret supplier as I don’t want to be near the airport, but turns out the supplier is thrifty, on the anirport and they have been good in... See more
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Website difficult to use. telephone number elusive, customer support useless. Once you manage to rent, the service is good.
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Company details
About EconomyBookings
Written by the company
Book Your Next Car Rental
with EconomyBookings
EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries.
As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip.
EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return.
The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction.
EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.
We Make Car Rentals Easy and Cheap for You
Written by the company
- Your Opportunity to Save
- Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
- Where Booking Meets Simplicity
- Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
- Experience You Can Rely On
- Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.
Contact info
1 Meistaru Street, Valdlauči, LV-1076, Rīga, Latvia
- 66 776 777
- economybookings.com
4.4
Excellent
154k reviews
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complicado
24 September 2026
Reply from EconomyBookings
Hello, Jose Luis Di Fiori,
A single word like “complicado” says the process didn’t feel straightforward, and that’s worth noting. That can mean the booking itself, the payment step, or something at pickup didn’t line up as expected. Without the booking number, we can’t trace where it went off course. If you’d like it looked into further, send your reservation number and a short note through the Help Center on the website, and the team can check the exact point that made it feel complicated.
Ethan Carter
Feedback Manager
They are a bunch of scammers.Do not book because they will never reply to your emails and complaints.
They are a bunch of scammers.
I booked a car through their website and it was supposed to be Alamo, the supplier, at Gatwick airport.
After i paid the rent, that was written the credit card reference, so i called the branch of Alamo in Gatwick.
I told them i do not have a credit card, and the guy told me that is ok.
So, i went the other day, did everything, but they told me i needed a credit card if i did not have a flight number.
After some back and forth, they did not give me the car and they told me that Economy Booking would refund me.
This has not happened. After 8 days of waiting, someone called James
Post-Travel Assistance Team
EconomyBookings, told me that they had signed me as a no show.
I am very angry to this company now.
They did not give me the car and are not giving me the money back.
If this is not a complete scam i do not know what it is.
A complete shame.
13 September 2026
Unprompted review
Reply from EconomyBookings
Hello,
Being told at Gatwick you needed a credit card after you'd already paid, then hearing eight days later that James marked it as a no-show, is a rough sequence of events. A no-show label isn't only about not turning up; if the supplier can't complete the handover because a pickup condition isn't met, they can record it that way. EconomyBookings is a legitimate booking platform, but the desk still works to Alamo's pickup rules, including the card and flight details they ask for.
If this is still unresolved, reach out to community@bookinggroup.com with your booking number, notes from Gatwick or James, and any receipts or call records. The team can review it against the booking terms.
Ethan Carter
Feedback Manager
DO NOT USE THIS COMPANY.
I had for ten days hire and when I arrived at the third party provider, they discriminated against me quoting ''we wouldnt hire you a car if you paid us 1million pounds'' when I reached out to econmy bookings for support, I couldn't reach by telephone, ir took 3 weeks for an email response where they refused to reimburse me, despite the fact I didnt get the hire car - literally paid them for nothing other than to be shouted at by a man and made cry on the spot - they left me stranded in the middle of houndslow with no car.
13 August 2026
Unprompted review
Reply from EconomyBookings
Hello Shannon,
I'm sorry — being spoken to that way at the desk and left stranded is not an acceptable experience, and the way you've described being treated is something worth taking seriously on the supplier's side.
Let me address the two parts separately, as they're distinct.
On the refund: your case was reviewed by the support team and the claim was closed with the refund declined. The reason is that the vehicle couldn't be released because a physical credit card in the main driver's name — a mandatory requirement for the security deposit hold, disclosed in the rental conditions accepted at booking — wasn't met at the desk. Under those conditions, when that requirement isn't met, the booking is classified as a no-show, which is non-refundable. That's the basis for the decision, and it traces to the card requirement rather than to discrimination.
On how you were treated: that's a separate matter from the refund. If a representative shouted at you or spoke to you as you've described, that's a conduct issue that shouldn't have happened, and it's worth having documented and flagged against the supplier regardless of the refund outcome.
Regards,
Alex
Thanks to miss anna for all the help
Thanks to miss anna for all the help
Appreciated
Love you
Johnny song
24 September 2026
Reply from EconomyBookings
Hi Johnny,
That shout-out for Miss Anna is great to see — thanks for passing along the appreciation, and it’s good to hear her help made such a difference. We’ll be glad to have you back whenever the next booking comes around.
Ethan Carter
Feedback Manager
Not enough feedback from car rental
Not enough feedback from car rental
Too date no confirmation from.car rental
And invoice not detailed
I am disappointed with the service
23 September 2026
Reply from EconomyBookings
Hello Meli,
Let me reassure you and clear up where things stand, because your booking is in good order.
Your reservation is confirmed, accepted, and ready — waiting for you at Nadi Airport in October. So there's nothing outstanding on the booking itself; it's all set for your pickup.
On the confirmation and detailed invoice from the rental company: the reason you haven't received those yet is that the rental agreement is created and signed at the desk when you collect the car. Until you've picked up the vehicle and signed the papers with the supplier, they don't issue a rental confirmation or a detailed invoice — those documents come from the rental itself, which hasn't started yet. So it isn't a lack of feedback; it's simply that the supplier's paperwork is generated at collection.
If you need any specific documentation from the supplier ahead of time, that request goes to them directly — but the detailed rental invoice in particular can only be issued once the rental is under way. In the meantime, your EconomyBookings voucher (issued closer to pickup) contains the supplier's details and everything you need to collect the car.
Rest assured the booking is confirmed and waiting for you — enjoy Fiji!
Regards,
Lisa Whitmore
Friends told me that the company…
Friends told me that the company services are efficiency and helpful. And the prices are reasonable.
24 September 2026
Reply from EconomyBookings
Hi Chau Lap Pang,
Good to hear your friends found the service efficient and helpful, and the prices reasonable — that’s a pretty useful trio of things to hear back. Appreciate you passing it along. Whenever the next trip comes around, we’d be glad to help again.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hi Ann,
Easy and good support is a nice combo to see. Thanks for taking the time to leave a note — glad the help felt straightforward. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hello, Abdullah,
Easy and cheap is a pretty good place to land — glad that was your experience. Thanks for taking the time to share it. If the next trip comes around, we’d be glad to help keep it just as straightforward.
Ethan Carter
Feedback Manager
The system was easy to navigate
24 September 2026
Reply from EconomyBookings
Hi Greg,
Glad the system felt easy to navigate — that kind of simple, clear flow makes the whole booking a lot less of a chore. Thanks for letting us know; hope the next one is just as straightforward.
Ethan Carter
Feedback Manager
Talking to that lady, she's so kind and patient in dealing with me
That lady customer service dealt with me so kindly and patient.
24 September 2026
Reply from EconomyBookings
Hi Eugenio,
A kind and patient person at customer service can make a big difference, and it’s lovely to hear the lady who helped you did exactly that. Thanks for letting us know — it’s a nice note to read. Wherever the next trip takes you, hope it feels just as easy.
Lisa Whitmore
Community Relations
THAT YOU WILL DELIVER A REALLY RELIABLE CLEAN Car
Good online process.
Deposit is a bit high?
24 September 2026
Reply from EconomyBookings
Hello, William,
A smooth online process with a deposit that feels a bit high is useful feedback to get. The deposit itself is usually a supplier-set security hold, so it can be higher than the booking price and vary by car, location, and local rules. Glad the online side felt good, and hope the rest of the rental was just as straightforward.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Trevor,
A reservation date change that stayed easy is a lovely thing to hear. Thanks for coming back to share it — glad that part of the booking was straightforward for you. Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
easy to book
24 September 2026
Reply from EconomyBookings
Hi Dillon,
A booking that feels easy right away is always a pleasant sign — thanks for taking the time to say so. Glad that was the bit that stood out, and hope the next trip is just as straightforward.
Lisa Whitmore
Community Relations
easy to follw booking process
23 September 2026
Reply from EconomyBookings
Hi Sushen,
Easy to follow from start to finish is a very decent thing to report back on. Thanks for leaving a note — glad the booking process felt straightforward and easy to follow. Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
UNPROFESSIONAL BEHAVIOUR
I have serious complaints against EconomyBookings. First of all Economy Bookings charged my bank account for six times without my approval for additional insurance, this was before my rental. Every time It has been complicated to get a refund. Secondly, on the day of the rental, I was pushed by their rental partner to pay full insurance €473.56 with the excuse that my card was not allowed since it was a revolving card, if not they would have not given me a car. The contract I have signed with Economy Bookings does not exclude revolving cards, which by the way is a proper credit card and the only type issued by major UK banks. I have used this card many times to rent cars without any problem. I tried to complain to Economy Bookings for breach of contract as advised by my legal counsel a few times but after various different excuses to avoid my refund request they stopped replying to me. I am very confident of the validity of my claim. I found their behaviour very unprofessional. I sent Economy Bookings a legal letter. They have been fast to reply to my review on trustpilot but no reply yet to my legal letter!
27 July 2026
Unprompted review
Reply from EconomyBookings
Hello, Francesco,
Six separate insurance charges and a €473.56 demand at pickup is a lot to have to chase down, especially when you say your contract didn’t exclude a revolving card. Any extra charge needs to line up with what was agreed at booking or signed for at the counter, and the supplier can still apply its own card and insurance rules at pickup. If the charges were taken without clear authorisation, the rental agreement, card statements, and desk receipt are the key documents to check. If you'd like the case looked at against the booking terms, do reach out to our support team through the Help Center on the website with those details.
Lisa Whitmore
Community Relations
Rental Type/Gas vs Diesel vs Hybrid
The rental information could be much clearer. It does not specify whether the vehicles are gasoline or diesel, and the exact vehicle pick-up location is not clearly identified. A map showing the car rental pick-up location would also be very helpful.
More importantly, the advertised price was initially around $800, but the total increased to almost $1,200 once additional charges and add-ons were included. It seems that many items are presented as extras, which makes the actual cost significantly higher than the advertised price.
For a service promoted as a low-cost option, this feels misleading and considerably less affordable than initially suggested. We will see how the actual vehicle and overall rental experience turn out, but greater transparency about the total cost, fuel type, pick-up location, and mandatory versus optional charges would be appreciated.
19 September 2026
Reply from EconomyBookings
Hello, Loredana,
Seeing the quote move from about $800 to nearly $1,200, with the pickup point and fuel type still unclear, would leave anyone questioning the booking. The base rate is usually shown first, while supplier charges, taxes, and selected extras are added separately, which is why the total can climb before you pay. If the booking page didn’t make the split between mandatory and optional items obvious, that’s a fair thing to call out. Fuel type and the exact pickup spot should also be clearer in the booking details.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Arturs,
A good, reasonable booking is a lovely, no-nonsense verdict — thanks for leaving it. That’s a fine little note to read, and I’m glad it came together that neatly. Wherever the next trip takes you, hope it stays just as straightforward.
Lisa Whitmore
Community Relations
Use this company a lot Always great…
Use this company a lot Always great prices and cancel up to 48 hrs prior to pickup
23 September 2026
Reply from EconomyBookings
Hi Kristine,
Nice of you to leave this — using us often and still finding the prices great is a lovely vote of confidence. That 48-hour cancellation window is a useful bit of flexibility, too. Thanks for coming back to share it, and here's hoping the next booking is just as straightforward.
Lisa Whitmore
Community Relations
QUICK RESPONSE
23 September 2026
Reply from EconomyBookings
Hi there,
A smooth booking is always nice to hear. Thanks for leaving the note — glad it came together cleanly. Whenever the next trip comes around, we’d be glad to help again.
Ethan Carter
Feedback Manager
The process was easy and cheaper than…
The process was easy and cheaper than most rental car agencies at the airport. I'm glad I used this service to save myself about $800.
23 September 2026
Reply from EconomyBookings
Hi Diana,
An easy process and about $800 saved at the airport is a very good outcome. Grateful you took the time to share it — that kind of price gap matters, and it’s good to hear the booking held up so well. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
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