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EconomyBookings Reviews 

151,723
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 29,346 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking platform and website are extremely simple, efficient, and very easy to navigate when planning a trip online. Many people appreciate the comprehensive vehicle comparisons, helpful search tips, and reliable fast service when securing their rental cars for travel. Some reviewers were not happy with unexpected extra costs, unclear policy limitations, and frustrating delays regarding the return of security deposits. Consumers also noted that restrictions and additional fees meant the total amount spent ended up significantly higher than initially expected.

What people talk about most

Booking process

Customers consistently note positive experiences with booking_process, frequently highlighting that the... See more

User experience

Consumers find user experience to be largely positive, highlighting a clear and simple online booking process... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly among customers. Many... See more

Service

Reviewers mention ambiguous feedback about service, as experiences vary significantly. While some consumers... See more

Website

Reviewers highlight positive aspects of the website, consistently describing it as easy to navigate, use, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Reasonable value for money, staff were helpful, they spoke English which was also helpful. You do have to get a shuttle to an offsite location but it is less than 5mins drive away so not a problem. Sh... See more

Company replied

Rated 4 out of 5 stars

Friendly staff and quick service once at the site, but would have been helpful to know where the site actually is so you could go directly there if not arriving by plane.

Company replied

Rated 4 out of 5 stars

Easy to follow rental site and pricing. Good price and full coverage. Very happy overall.

Company replied

Rated 5 out of 5 stars

The booking process was easy and put the car in the hotels we did have an issue with a double billing because my booking was not sent to extended stay. I did have to contact the main office and get it... See more

Company replied


Company details

  1. Car rental company
  2. Car rental service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152k reviews

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4.4

All reviews

(151,723)

37,054 reviews in the last 12 months

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Rated 5 out of 5 stars

Price

easy to book and reasonbable

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Sabina,

Easy booking and a reasonable price are a very good combination — glad you took a moment to say so, Sabina. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Graham,

An easy-to-navigate booking flow is great to hear — thanks for taking the time to point it out. Glad the site made things straightforward for you. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Plz Avoid using them - not reliable

Avoid using them. My booking got cancelled few hours before my arrival and ‘economy bookings’ wont do anything. Reason provided - vehicle not available anymore. No attempt to provide an alternative. I had to spend more than double at the airport last minute to get a car as was travelling with family.

19 July 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello, Sahil,

A booking being cancelled a few hours before arrival because the vehicle was no longer available is a rough position to put a family in — especially when you then had to pay more than double at the airport to keep the trip moving. When the supplier can’t supply the booked car category, that should be handled clearly and as early as possible; without an alternative, you’re left carrying the cost and the stress.

If this is still unresolved, do drop a line to community@bookinggroup.com with your booking number, the cancellation notice, and any receipt from the airport rental. The team can look into the specifics properly.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

By using Economy Bookings

By using Economy Bookings, it made it easy to narrow down a choice of rental car. Comparison was comprehensive, followed by the ease of booking.

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Brian,

A comprehensive comparison that helped narrow down the rental car choice is great to hear — thanks for sharing it. Glad the booking itself felt easy too; that combination makes planning a lot simpler. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Great service process was simple and…

Great service process was simple and efficient. Great price also. Recommend highly.

5 August 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello, Mr Lee,

Simple and efficient, with a great price on top, is a lovely combination to hear about. Thanks for the recommendation and for sharing it here — that's the sort of note that makes a difference. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Booking was easy

Booking was easy, car pickup was smooth.

13 July 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Roi,

A booking that was easy and a car pickup that stayed smooth is a very nice combination to hear about. Thanks for coming back to share it — it sounds like the whole thing held together without any fuss. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Quick and easy

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Roger,

A quick, easy booking is a fine thing to hear, Roger. Thanks for leaving a note — glad it stayed straightforward from start to finish. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Stress Free

Booking with alpha was easy and straight forward. customer service was fast and very helpful.

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Alfred,

Booking with Alpha being easy and straightforward is great to hear, and fast, helpful customer service is exactly the part that can make a booking feel settled. Thanks for taking the time to leave a note about it. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 2 out of 5 stars

Won't accept hyphen in name PLUS

Won't accept hyphen in name PLUS
Payment in USD for NZ from bank.

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Sue,

A surname that won’t take the hyphen, plus a USD charge on a New Zealand booking, is the sort of small snag that makes checkout feel clunky. Some name fields only accept plain letters, so the hyphen may need to be left out if the form won’t take it. On the payment side, the booking currency is shown before you pay; if your bank converted it to USD, any exchange-rate difference or foreign fee usually comes from the card issuer, not the booking.

If the name field still won’t accept it, or the amount looks off, do get in touch through the Help Center so the details can be checked properly.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Shawqi,

Nice of you to leave a note, Shawqi — easy navigation really does make the whole booking feel lighter. Thanks for sharing it here. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hello,

A straightforward process that’s easy to do and easy to follow is lovely to hear. Thanks for taking the time to share that — it’s the sort of thing that makes the whole booking feel lighter. Wherever the next trip takes you, hope it stays just as simple.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Smooth

Complete information and practical

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Stefano,

Complete information and practical details are a lovely combination — thanks for sharing that. Glad the booking came across as clear and useful, with the kind of detail that makes planning a bit easier. Hope the next one is just as straightforward.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Easy

Relatively easy to navigate and find what I want

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Amir,

Finding what you want without a fuss is always lovely to hear — thanks for sharing it. Glad the site felt relatively easy to navigate. Wherever the next trip takes you, hope the search is just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Great

Fantastic price

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi James,

Thanks for flagging it — a fantastic price is exactly the sort of thing worth hearing about. It’s nice when the numbers land in a way that makes the booking feel sensible. Hope the next one brings the same sort of value.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Sakthivel,

A good booking process is a nice thing to hear about — thanks for sharing it. Glad the steps felt straightforward on your side. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Abusive and Insensible Company. Avoid at all costs

I rented and pre paid 7 days. Before rent started, I asked at the rental company desk to reduce to 3 days. I was told it was ok and I would receive a reimbursement; however when car was returned, I received nothing. Exonomybookings only replied the first time (clearly with an automated email) that they would not reimburse and when I asked to talk to a manager, did not reply anymore. This is an abusive, insensible attitude. 60% pf my money taken for something I did not use. This is not a serious company.

5 August 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello, Guillermo,

Losing roughly 60% of the hire cost after changing a 7-day rental down to 3 days is a hard hit, and the automated reply followed by silence when you asked for a manager would feel like being left hanging. If the desk agreed to the shorter rental, the key point is what was actually recorded there — refunds for early returns or rental reductions are usually handled by the supplier and depend on written confirmation or return paperwork. If you want it checked against the booking record, our support team via the Help Center on the website can review the case; please send the booking number and any receipt or note from the counter.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

clear and simple online booking process…

clear and simple online booking process the best I have come across for Car Hire

7 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Peter,

A clear, simple online booking process is lovely to hear, especially when it stands out as the best you’ve come across for car hire. Thanks for letting us know — that kind of straightforward experience is exactly the sort of thing people hope for when they book. Wherever the next trip takes you, hope it’s just as easy.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

Hire site is not at the airport

Friendly staff and quick service once at the site, but would have been helpful to know where the site actually is so you could go directly there if not arriving by plane.

1 August 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Bob,

Friendly staff and quick service at the site are good to hear — and not knowing where the place actually is before you travel there would be a nuisance, especially if you’re not arriving by plane. Thanks for flagging both; that practical bit about direct access is exactly the sort of thing that helps the next person. Wherever the next trip takes you, hope the route in is a little clearer.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Brendan,

Keeping the page easy to follow is a handy bit of feedback to receive. Thanks for flagging it — clear steps on page make the whole booking feel a lot less fiddly. Hope the next one is just as smooth.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Easy process

Easy process

4 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Victor,

Glad the process felt easy — thanks for leaving that note. An easy booking can make all the difference, and it’s good to hear that came through for you. Wherever the next trip takes you, hope it goes just as smoothly.

Lisa Whitmore
Community Relations

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