Just what animal lovers needed. Breath of fresh air Love that it’s a family business who obviously research thoroughly to give healthy, novelty items for not just cats and dogs, but horses and ea... See more
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Company details
- #36 of 265 best companies in Pet shop
Written by the company
Pet parcels for the eco-conscious owner. All of our products are carefully chosen with your pet and the environment in mind.
Contact info
Storage Giant, Forge Lane, ST1 5NP, Stoke on Trent, United Kingdom
- 07932305798
- sales@ecopetparcel.co.uk
- ecopetparcel.co.uk
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Great variety of healthy treats to…
Great variety of healthy treats to choose from and Bonnie loves everyone of them.
Fast and friendly service.
Amazing options of veggie treats
We’ve ordered from eco pet parcel a couple of times now and we love receiving the packages! The variety of veggie treats on offer is incredible and the chews smell amazing. They were really quick to be dispatched both times meaning there was absolutely no risk of us running out. When we’ve got room for more we’ll definitely order again.
Fantastic eco friendly treats for your pets
Eco Pet Parcel are fab! Their treats are fab and completely budget friendly!
We bought the buffalo treats, yak cheese puffs and some yak cheese sprinkles for our dog, and he absolutely adores them!
Quality product, quick delivery
Fantastic, quick delivery and quality product, loved the personalised card to the dogs.
Will be ordering again!!
Wonderful!!
Eco Pet Parcel have such an excellent choice of treats, we were spoilt for choice. My 1yo cocker spaniel loved all of her treats, particularly the little tiddlers! Our order arrived quickly and was very well packaged. I will be popping in another order very soon, Thank you!
Excellent service and very delicious…
Excellent service and very delicious snacks (so I am told)! Love the fact that they are vegan and are nice and chewy so they last a long time. LOVE the personal note enclosed with the order too - such a lovely touch.
Great products and good prices
Great products and good prices, speedy delivery, lovely eco friendly package and personalised note!
This company went the extra mile when I…
This company went the extra mile when I had to report the courier had not delivered my parcel.They sent me a replacement parcel via royal mail the very next day and raised a complaint with the courier.The order arrived well packaged and would have no qualms about ordering from them again.Maisie was extremely happy with her parcel.
Very good value & order dealt with in…
Very good value & order dealt with in an efficient but also personal manner. Made to feel that I mattered as a customer. Good experience.
Excellent products
Excellent products! Excellent customer service. I will I could give 10 stars out of 10
Fast delivery and great range of…
Fast delivery and great range of products. Dogs are very happy
Wonderful service with a personal touch
Everything good
So easy to order. Very prompt delivery. Prices extremely competitive. Food smells delicious, even to a human nose. The dog loves it. What more can you ask for?

Reply from Eco Pet Parcel
Always a pleasure to order from
Always a pleasure to order from good quality and price. Always a lovely message to my dog on delivery note

Reply from Eco Pet Parcel
Delicious 🐾
My dog absolutely loves food. However, not all food loves her, as she has many allergies. The list of ingredients for each item is fantastic. I can make sure that I am choosing the treats that are suitable for my dog's diet. She approves with my choices too 🤣

Reply from Eco Pet Parcel

Reply from Eco Pet Parcel
Quality products and fast delivery
Excellent service from Ecopet. I ordered fruit and vegetable chew treats for my puppy and they were delivered really quickly and very well packaged. Lovely touch with a handwritten note to Teddy and a discount for my next purchase. So pleased I ordered from Ecopet. I will definitely be ordering again.

Reply from Eco Pet Parcel
Happy Dogs, Happy Mum!
Lovely quality products and packaged well - will a hand written note to my dogs (very sweet gesture!). We ordered a variety of treats and a shampoo bar, detangler spray and ‘perfume’ all of which are lovely and work really well!
Have no hesitation in ordering again!

Reply from Eco Pet Parcel
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