EcoShield SW LTD Reviews 

85
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, polite, and hardworking throughout the entire installation process, ensuring every detail of the loft insulation is handled smoothly. People note that the team arrives punctually, works efficiently without wasting time, and treats homes with great respect. Some reviewers were happy with the detailed surveys and clear, professional explanations provided before any work even begins. Consumers also appreciated how thoroughly the crew managed the removal of old materials while keeping workspaces clean and tidy. Buyers consistently highlight the helpful office administration, which makes scheduling appointments effortless and pleasant.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting great communication and a... See more

Staff

Customers expressed great satisfaction with the staff, noting that the team was polite, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From talking to Joel and then Ben it felt different, they seemed trustworthy from the start and certainly weren’t pushy at all. Our instincts were right and the two young men who did our loft work... See more

Company replied

Rated 5 out of 5 stars

The guys did a fantastic job, all the old insulation was removed from the loft in bags, leaving just a very small amount of dust & debris in the hall - which they cleaned up before leaving. Showed us... See more

Company replied

Rated 5 out of 5 stars

We are so pleased with Ecoshield from meeting Joel,then Ben. Followed by Ryan and Brett and of course Polly on the phone. The whole experiemce from start to finish has been excellent. A great team... See more

Rated 5 out of 5 stars

I saw them working next door. My neighbour was pleased with them so I spoke to the installers. They made arrangements for Ben the owner to come and do a survey and estimate. He was very obliging. The... See more

Company replied


Company details

  1. Insulation contractor
  2. also in
  3. Insulator Supplier
  4. Roofing service

Written by the company

EcoShield is dedicated to enhancing energy efficiency and comfort within your home. We specialise in Superfoil vapour control, loft insulation installation, loft ventilation, roofing felt repair and condensation prevention.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

An honest and professional company.

This company does what it says. I am not normally happy with cold callers. Joel took a chance and I glad he did. He was very polite and at no time was he pushy or imposing. He explained what his company did. Asked the sort of insulation I had and explained what can happen to the type I had. He offered me a free survey to check if the insulation may need to be replaced due to damp occurring in the loft. I agreed to the free survey. He said Polly would ring with an appointment to carry this out. Polly rang me a few hours afterwards and made an appointment for the following morning with Ben who was in the area doing a job in a house nearby. Ben arrived on time. He was very polite and helpful. He went into the loft and checked my insulation. He informed me that no work was necessary as the insulation was in good condition overall. I was amazed by the honesty of the members of this company. They are not out to make work where no work is necessary. It was so refreshing to come across a professional. honest and considerate firm. I would have no hesitation of contacting them if I need any loft insulation in the future and would recommend them to my friends and family. Thank you Joel, Polly and Ben. It is a pleasure to know there are still honest firms and people you can trust.

23 September 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Christine. Thank you so much for taking the time to leave this review. I'm so glad you had such a positive experience with the team! Of course, should you need anything going forward, we'd be more than happy to help however we can. 😀

Rated 5 out of 5 stars

Works carried out in a most efficient manner…

Works carried out to a most efficient standard Both men very professional in their attitude towards both the task in hand and to the customer.

17 September 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr/s Parkes. Thank you so much for taking the time to leave us a review, I'm glad to hear you had a positive experience. 😀

Rated 5 out of 5 stars

EcoShield 🌟 🌟 🌟 🌟 🌟

I recently used EcoShield and was very pleased with the whole process. From the first talk with Joel to the survey through to the installation, the team were professional and clear in explaining what work needed to be done and most importantly why.

They worked efficiently, kept the disruption to a minimum, and tidied everything up afterwards. It's given me peace of mind that my roof won't need replacing and costing me tens of thousands down the line.

Overall, I feel the service was excellent, real value 4 money and with a guarantee it was a no brainer and huge financial saver. I’d happily recommend them to anyone who is unsure of the material state of their roof.

5 July 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Luscombe. Thank you so much, we really appreciate you taking the time to leave us a review. I'm glad to hear all went well. 😀

Rated 5 out of 5 stars

I have nothing but a positive…

I have nothing but a positive experience with this company from start to finish everything was explained very well.
When it came to the installation team they were very polite and hard working.
I look forward to seeing the results of the foil

8 September 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Chapman, thank you so much for your feedback, I'm so glad all went well for you. 😀

Rated 5 out of 5 stars

Top quality professional firm

Top quality professional firm , that made me at ease with the work and very polite and respectful , recommended to any person looking for a great job

17 September 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Fletcher. I'm glad to hear you had such a positive experience! 😀

Rated 5 out of 5 stars

Really happy

Really happy
After a survey i decided to have the foil installed. The guys turned up on time and worked none stop for 5 hours intil the job was done. Very impressed and i would recommend to anyone.

2 September 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Ms Clarke. Thank you so much for your feedback, I'm glad to hear that all went well for you. 😀

Rated 5 out of 5 stars

Ecoshield

Arrived on time. Staff friendly. Very happy with quality of workmanship

2 September 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Thank you so much for your feedback. I'm glad you had a positive experience 😀

Rated 5 out of 5 stars

A professional and efficient experience.

The guys who came to fit the Foil (Alan & Brandon) were great; very professional, polite and above all very hardworking.
Our job was on a Friday and most people would have been keen to start their weekend, but the chaps stayed until around 18:30 to finish the work.
Ben & Polly have also kept us informed and have added to the professionalism.
‘Proof of the pudding’ as the saying goes….we now await positive results from the Foil being fitted.

19 August 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Ms Shaw. Thank you so much for your feedback. I'm so glad to hear you had a positive experience.

Rated 5 out of 5 stars

Foil rafter installation.…

The quote we were given seemed very fair All work completed by helpful friendly Alan & Brandon. We are extremely happy with the product. Through this heatwave our bungalow has been much cooler. Thank you Ben & company . Rose & Bob Hodder

18 July 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr & Mrs Hodder, thank you so much for your feedback! I'm glad to hear you're noticing a difference already!

Rated 4 out of 5 stars

rise in humildity

have noticed living area of my property humidity average before installation 51% now 64% have to wait to see if it settles

25 July 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Pattison. I'm sure the weather we're experiencing at the moment will be a large factor in this, and no doubt it will settle. If you face any issues, please do let us know.

Rated 5 out of 5 stars

Not every door salesman is a cowboy!!

I’m usually very careful with door step selling but having agreed to an estimate, which we accepted , and been given a date everything was completed efficiently and explained fully.Some old floor was not removed , through householder confusion, but Ben and a team came Early the next day and completed the job. Great customer service . Thanks again to Ben and the team.

28 July 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Wale! Thank you so much for your feedback - I'm so glad to hear you were happy with the work completed.

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, work was carried out quickly and neatly. There were no problems and the fitters left no mess.

23 July 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Ann, thank you so much for your feedback, I'm so glad all went well for you.

Rated 5 out of 5 stars

Eco Shield SW is a reliable company

We don't usually agree to use cold callers, but when he described what their company did, we agreed to have a no obligation survey of the inside of our roof, as we knew that it did need more insulation.
He came the following week and carried out a full survey of our loft area. He gave us a full desctiption of how the roof was and the work that was needed to be done.
We agreed to this, and the following week the installer came to do the work. He worked for several hours and completed the job satisfactorily. He was polite, friendly and left no mess, leaving our bungalow as he found it.
There was one slight problem afterwards, that evening, when we found that our television was not functioning properly. I phoned their headquarters in Plymouth the next day and explained the situation and was told that they do have this problem occasionally, with inside the roof aerials and they would get it solved at their expense. They arranged for a TV engineer to come and reposition our aerial, which was inside the roof.
This has now been done, and our TV reception is satisfactory again.
Overall, we are very pleased with the work that this company has carried out, and would recommend them.
Janet, Redruth, Cornwall.

18 June 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Janet. Thank you so much for your kind words and feedback, I'm so glad that you are pleased with the experience and the work that the team completed for you.

Rated 5 out of 5 stars

Well explained

Very pleasant experience.
Everyone explained clearly what was required to improve my loft.
I was encouraged to put my head into the loft and I saw for myself what was needed.
Also plenty of photos before and after.

17 June 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Miss K. Thank you so much for your feedback, I'm glad you're satisfied with the process and the work completed.

Rated 5 out of 5 stars

Brilliant staff professional service…

Brilliant staff professional service .the loft was totally destroyed by vermin urine. Which degrades over time and a danger to your health. Now a clean loft and now energy efficient. 100% professional service. Has a pest controller. Seen many a lofts destroyed by vermin .

27 May 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi there. Thanks for your feedback. 😊

Rated 5 out of 5 stars

Information good

Information good. Workers efficient, friendly and hardworking. Job booked and completed very quickly.

17 May 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mrs Hall. Thank you for your comments, I'm glad it was such a positive experience for you 😊

Rated 5 out of 5 stars

Great company

Great company

I saw ecoshield working in a house few doors down, I approached one of the installers and they explained what they were doing clearly, I knew we needed our loft looking at but we were just never getting around to it. One of the surveyors came out and gave us advice and was able to fit the insulation within a couple of weeks. Everything went smoothly start to finish and I would recommend to everyone.

23 May 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Paul. Thanks for your comments, I'm glad to hear that all went well for you 😊

Rated 5 out of 5 stars

We had my mums loft done and we were…

We had my mums loft done and we were pleased with the service throughout, thorough, informative and courteous. Got the job done great, would recommend.

9 May 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi there. Thanks for your comments 😊

Rated 4 out of 5 stars

I'm too old to be clambering into the loft…

I'm too old to be clambering into the loft and I wouldn't really know what I was looking at anyway.
However I can say that the lads who carried out the work were polite, respectable and left no mess.
There was a problem with my television aerial but one phone call to the office and it was sorted in less than 24 hours at no cost to myself.

8 May 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Ms Spiers. Thank you so much for your feedback, I'm glad you were so pleased with the service provided. 😊

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