EcoShield SW LTD Reviews 

85
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, polite, and hardworking throughout the entire installation process, ensuring every detail of the loft insulation is handled smoothly. People note that the team arrives punctually, works efficiently without wasting time, and treats homes with great respect. Some reviewers were happy with the detailed surveys and clear, professional explanations provided before any work even begins. Consumers also appreciated how thoroughly the crew managed the removal of old materials while keeping workspaces clean and tidy. Buyers consistently highlight the helpful office administration, which makes scheduling appointments effortless and pleasant.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting great communication and a... See more

Staff

Customers expressed great satisfaction with the staff, noting that the team was polite, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From talking to Joel and then Ben it felt different, they seemed trustworthy from the start and certainly weren’t pushy at all. Our instincts were right and the two young men who did our loft work... See more

Company replied

Rated 5 out of 5 stars

The guys did a fantastic job, all the old insulation was removed from the loft in bags, leaving just a very small amount of dust & debris in the hall - which they cleaned up before leaving. Showed us... See more

Company replied

Rated 5 out of 5 stars

We are so pleased with Ecoshield from meeting Joel,then Ben. Followed by Ryan and Brett and of course Polly on the phone. The whole experiemce from start to finish has been excellent. A great team... See more

Rated 5 out of 5 stars

I saw them working next door. My neighbour was pleased with them so I spoke to the installers. They made arrangements for Ben the owner to come and do a survey and estimate. He was very obliging. The... See more

Company replied


Company details

  1. Insulation contractor
  2. also in
  3. Insulator Supplier
  4. Roofing service

Written by the company

EcoShield is dedicated to enhancing energy efficiency and comfort within your home. We specialise in Superfoil vapour control, loft insulation installation, loft ventilation, roofing felt repair and condensation prevention.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

27 reviews in the last 12 months

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Rated 4 out of 5 stars

A thoroughly friendly team who…

A thoroughly friendly team who explained what the upgrade involved and also the theory of how the new installation would work.

The only negative point was I hadn’t anticipated issues with the TV aerial - but this too was sorted!

13 May 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Hancock. Thank you for your comments, I'm glad the aerial issues were sorted for you so swiftly, as well. 😊

Rated 5 out of 5 stars

Very impressed.

The whole team were very friendly & polite. Very satisfied with the work carried out. Would definitely recommend.

15 May 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi there. Thank you so much for your feedback 😊

Rated 5 out of 5 stars

Efficient and excellent

When meeting the team on install day it was really quick and efficient. Same day which was my biggest concern as i didn't want builders in for weeks on end. Ben and joel were fantastic. Couldn't be happier!

12 May 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi! Thanks for your comments, I'm glad you were so pleased with the process 😊

Rated 5 out of 5 stars

Very efficient company

The whole process of the ecoshield being installed in my roof was conducted with efficiency & speed from start to finish.

18 April 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Pugsley. Thank you for taking the time to leave us a review, I appreciate your comments 😊

Rated 4 out of 5 stars

Professional, polite, prompt and efficient.

Our initial contact was polite and not pushy in anyway. The survey was carried out promptly and due to a cancellation, the installation was carried out within a few days. The workmen/installers arrived on time, were polite and to the best of my knowledge have carried out the work as expected. The product looks strong and with a 25-year warranty should provide good additional insulation for as long as needed.

14 April 2025
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Reply from EcoShield SW LTD

Hi Mr Day. Thank you so much for your comments, your feedback means a lot to us. 😊

Rated 5 out of 5 stars

Initial meeting was very constructive…

Initial meeting was very constructive and full of free advice. Description of work needed explained in plain language. Work carried out when scheduled and completed on time and very tidily. Two workmen were pleasant and cheerful.

24 April 2025
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Reply from EcoShield SW LTD

Hi Mr Squire. We appreciate your feedback and are glad you had such a positive experience 😊

Rated 5 out of 5 stars

Ben and Ryan - a great team

Ben, the first contact, explained what needed doing very clearly. Ryan did the job and took lots of pictures to show us what he had done. Very professional and impressive. We thoroughly recommend this firm.

9 April 2025
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Reply from EcoShield SW LTD

Hi Mr & Mrs Wright.
Thank you so much for your comments, I'm so glad to hear it all went so well for you. 😊

Rated 5 out of 5 stars

As one not normally to respond to cold…

As one not normally to respond to cold callers in this instance we were in need of a check / replacement of our insulation and because of the politeness of the person calling decided to have the survey.
The inspection, survey and estimate was completed by Ben a few days later we then decided to have the work carried by EcoShield SW.
The installation team were excellent, polite, tidy and completed the job efficiently.
Our experience of EcoShield SW was first class without high pressure sales techniques and we would recommend them to anyone wishing to have this type of work done.

10 April 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Margaret. Thank you so much for your kind words. We're so glad you had a great experience with us. 😊

Rated 5 out of 5 stars

Great company

Recommended through a friend. Products were explained really well and simple to understand. The lads that came to fit were very polite and tidy. Very professional and would recommend to anyone interested

12 April 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Adam. Thanks so much for your comments. 😊

Rated 5 out of 5 stars

Professional company working to high standards

The surveyor explained things thoroughly. The installation team was polite, hardworking, thorough. They did an excellent job with little to no disruption to our day. They left everything clean and tidy at the end of the day. This is a com pany I would recommend.

4 April 2025
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Reply from EcoShield SW LTD

Hi Mr Johnston. Thank you so much for your comments. I'm glad to hear all went well for you! 😊

Rated 5 out of 5 stars

Work well done

I wouldn’t normally deal with a cold call at the door but for once I chose to give EcoShield SW a chance, the loft survey and advice given was explained in a way that was understandable so agreed to have the recommendations done, the lads who came to do the work worked in a tidy and professional manner and happy to explain the work they carried out. Well worth giving them the work.

8 April 2025
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Reply from EcoShield SW LTD

Hi Mr Long. I appreciate you taking the time to share your positive feedback. We're thrilled to hear you had a great experience! 😊

Rated 5 out of 5 stars

Good Job

I'm normally reluctant to deal with cold calling companies, but decided to go with EcoShield S.W.
and glad I did, very friendly and professional. Considering the amount of 'useful' stuff in our loft which needed moving around, they never once complained and were always cheerful. I can certainly recommend EcoShield S.W.

31 March 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Brown. Thank you so much for your comments.

Rated 5 out of 5 stars

Great work.

Good communication. On time and great work. Would definitely recommend.

31 March 2025
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Reply from EcoShield SW LTD

Hi Kirsten. Thanks so much for your feedback.😊

Rated 5 out of 5 stars

Was recommended by a family member

Was recommended by a family member. I thought the team were great from start to finish. Highly recommend this company!

26 March 2025
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Reply from EcoShield SW LTD

Hi Laurie! Thanks for your feedback, I'm so glad you're happy with your experience.

Rated 5 out of 5 stars

Loft insulation replacement

There was no pressure to have a loft insulation survey or to purchase their service. Good advice given throughout the process. The installation team were friendly and efficient in their work.
Really good to get rid of the glass fibre insulation knowing that it does not go to landfill. Best of all is going into the loft without having to wear protection against the fibre glass insulation.
The only hiccup was they forgot to bring a ladder to gain entry to the loft.

24 March 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Colin! Thanks so much for your feedback, I'm so glad you're happy with everything. 😊

Rated 5 out of 5 stars

Thoroughly recommended

Insulation done by Ecoshield, found them really informative and professional from when I asked for the quote to when they finished the work! Really happy would thoroughly recommend

11 March 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Heather. Thank you for your feedback! If there's anything else you need from us then please don't hesitate to get in touch. 😊

Rated 5 out of 5 stars

Great product - Great service

After searching for a local firm to come and give us some advice on our loft, I could not be happier with how EcoShield helped us. We haven’t lived in this property very long so just needed some information from an expert about how to make our home more efficient. We had both the mineral wool and the superfoil installed and surprisingly have noticed a difference already. Would highly recommend.

17 March 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Jake.
Thanks so much for your comments, I'm so glad that you're satisfied. Should you have any queries in the future then please do let us know. 😊

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company to all my friends and family, so very helpful and extremely pleasant. I cannot thank them enough.

21 March 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Carrie.
I'm so glad you're happy with the service. 😊

Rated 5 out of 5 stars

Had a lovely chap knock my door…

Had a lovely chap knock my door offering a free loft survey. Don’t normally deal with people on the door but it was refreshing to speak to someone that wasn’t pushy and trying to sell anything. I Agreed to have the survey as I don’t have any idea how old the insulation is in the loft and I was made aware that if it was old and wet it could be causing issues with my roof/ felt so I thought it’s probably a good idea it gets checked. A lovely surveyor called Ben came in the afternoon and went up and checked it all and took some pictures to show me, the insulation was a bit discoloured but he reassured me it was doing the job and was dry and that there was no Condenation up there and the inside of my roof was good as well. He gave me some advice about how it All works and the reasons why they check it all which was great to know. Never once tried to make out like I had problems in my loft either. All round great Experiance. Thanks guys

20 March 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Victoria!
Thank you so much for your feedback. I'm glad you had such a positive experience with our team. 😊

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