Non delivery.....silent customer service
Placed an order
Tracking number not recognised
Several emails sent
Left with no option but to leave a review
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At EcoSmok, we take pride in being one of the best online vape stores in the UK, offering everything you need to enjoy a smooth and satisfying vaping experience. Whether you're new to vaping or a seasoned pro, we’ve got you covered with a wide range of high-quality Vape Kits, Vape Pens, Pod Systems, Mods, Coils, Tanks, and more. Explore our handpicked collection of premium E-liquids from top brands in flavours you'll love – all at unbeatable prices. We make it easy to shop vapes online in the UK with exclusive deals, bundle offers, and multi-buy discounts designed to give you more value every time you order. With fast delivery, reliable service, and a commitment to quality, EcoSmok is your trusted partner in vaping. Start your journey with the UK’s best vape online store – shop smart, vape better with EcoSmok.
23 Lockett St, M8 8EE, Manchester, United Kingdom
Hasn’t replied to negative reviews
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Placed an order
Tracking number not recognised
Several emails sent
Left with no option but to leave a review
AVOID!!! SCAMMERS!!! GO ELSEWHERE!!! I WISH I COULD GIVE THESE SCAMMERS ZERO STARS
I ordered items that cost over £20 and according to the website should have been sent next day delivery for free. The website states that they are open on a Saturday, so I call and it sounds like a teenager on the other end who has just woken up at midday. He tells me to call back on Sunday (the website states they are closed on Sundays). Seven days later and no order. The number provided for tracking isn't recognised by Royal Mail either. I leave them a message on the website threatening to take the matter up with Trading Standards. A few hours pass and I get a notification from my bank to say a refund for my order is being processed and will take 3-5 working days. The moral of the story - AVOID!!!
Excellent service .
Received within a few days and price was the best I could find .
Will buy again if price stays the same.
Bought from this place many times, not had any issues, delivery always prompt and comes on time.
The customer service was excellent and they even offered me a discount as something had gone wrong from their side
I normally order from other websites and my stuff comes after three days but this seller is deliver in just 2 days.
I ordered my XROS kit on Friday and received it on Monday, along with free Nic Salt. Highly recommended! 👍
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