Ecrentacar Reviews 

We had ordered and paid for a four-wheel drive car. This is needed in the difficult terrain of the country we were in. Once there, we did not get a car with four-wheel drive. We found out on the road. This caused us to miss some activities and cost us money. This local rental company did not respond to our request for compensation. I have been hearing from Flexways (intermediary company) for months that their “quality team” is working on it. And that they will come up with a response in the next few days. Constantly the same short email and no information about progress or anything. My advice: never rent a car here. They take no responsibility.

ECRENT A CAR destroyed my vacation! I made a reservation on DiscoverCars.com (which I cannot recommend either), where many “operators” advertise. ECRENTACAR (in Costa Rica) manage to double charge me for extra driver (which was already paid for via Discover cars), but they refused to pay back. Even that I got a promise when I returned the car that they will pay back, still 2 months later no refund. On top of this I did not get the car I booked, it was one size too small and could not fit my luggage. I was really pissed off. My friends (with identical booking) got correct sized car. After many hours of complaining they went radio silence, so now I will dedicate all my free time to enlighten everyone that ECRENTACAR is a SCAM. Do not use this car rental firm. I tried to get help from the agent (discoverCars.com) but they refused to help me as well, so I would not recommend to use that firm either.